Yourtaxprep Reviews 2

My experience with Chad Mangum was similar to Daniel's. After I pointed out to him that he'd billed me erroneously on three separate occasions, he had quite the mantrum. He became sarcastic and hostile, sent me a letter of disengagement, and deactivated my account in his system. His conduct was exceptionally immature and lacked professionalism.

Date of experience: March 01, 2025

I hired Chad Mangum to handle my tax filings for 2023, but unfortunately, my experience was disappointing. He mistakenly marked my federal tax return as final, which caused significant complications with the IRS.

I brought this issue to his attention three months ago before it became urgent in November of 2024, but he never followed up or looked into it at that time.

When I raised the issue again as deadlines approached, the communication turned dismissive and defensive. Rather than acknowledging the mistake and working proactively to resolve it, he took no accountability for his error and placed the blame elsewhere.

I had to repeatedly follow up just to get any response. To make matters worse, after deciding to stop working with me, when I requested copies of my tax returns—which I am legally entitled to—he refused to provide them, further delaying my ability to correct the situation.

This is a strict violation of IRS Circular 230 regulations - refusal to provide client documents.

Mistakes can happen, but how they’re handled is what truly matters. In this case, the lack of accountability and professionalism was unacceptable. I would advise others to proceed with caution.

Date of experience: February 21, 2025