My order came opened with some marks on the yoga bolster I was swiftly offered a replacement and a discount which I accepted. Great company and id 💯 use them again.
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Amazing quality mats, second time ordering and really happy with the purchase. One of the mats arrived with a small manufacturing issues, but it was handled very quickly through the customer service.... See more
Company replied
Beautiful quality well fitting leggings - much more comfy than Lulu Lemon and don’t keep slipping down. They’re not as thick as some leggings - definitely a comfortable yoga and gym legging for all s... See more
Company replied
I had to contact the customer services team (due to an error I'd made with my order - completely my fault) and Krisztian was absolutely lovely. Nothing was too much trouble and we sorted everything ou... See more
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Company details
About Yogamatters
Written by the company
About Yogamatters
We are here to serve your yoga and wellbeing journey. Always have. Always will.
Why choose Yogamatters?
Here at Yogamatters, you'll find a passionate, engaged and values-driven team committed to making positive things happen. With a wonderfully diverse range of yoga practice, experience and styles between us, we trust that our genuine passion for yoga and wellbeing shines through in all that we do - be it sourcing and stocking the latest wellness books or taking the time to help you choose your perfect yoga mat.
Contact info
Oakforest House, 1 – 5 Summerland Gardens, Muswell Hill, N10 3QN, London, United Kingdom
- 0333 400 7777
- hello@yogamatters.com
- www.yogamatters.com
4.8
Excellent
8K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
My order came opened with some marks on…
My order came opened with some marks on the yoga bolster
I was swiftly offered a replacement and a discount which I accepted.
Great company and id 💯 use them again.
Date of experience: June 23, 2025
Reply from Yogamatters
Hi Michael,
Thank you so much for your positive review. We're really glad we could resolve the issue quickly!
Best Wishes,
Lily & The Yogamatters Team
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Amazing quality mats
Amazing quality mats, second time ordering and really happy with the purchase. One of the mats arrived with a small manufacturing issues, but it was handled very quickly through the customer service. Happy to recommend these
Date of experience: June 05, 2025
Reply from Yogamatters
Hi Tereza,
Thanks so much for your review! We're really glad you love the mats and that we could quickly sort the issue. We appreciate the support and recommendation!
Best Wishes,
Lily & The Yogamatters Team
Fantastic customer service
Easy to use website with accurate descriptions. First rate customer service. 100% buy with confidence.
Will be getting all my yoga bits from here from now on.
Date of experience: February 19, 2025
Reply from Yogamatters
Hi Kirsty,
Thank you so much for your kind words! We’re thrilled to hear that you'll be shopping with us again :)
Best Wishes,
Lily & The Yogamatters Team
Fast and helpful customer service when…
Fast and helpful customer service when I contacted them with an issue. They resolved the matter promptly, effectively and professionally. Also love the quality of their products. Will continue shopping with them.
Date of experience: February 11, 2025
Reply from Yogamatters
Hi Aisling,
Thank you for such a lovely review, we appreciate the feedback. We're always happy to help with any queries you may have.
Best Wishes,
Lily & The Yogamatters Team
Really lovely experience with…
Really lovely experience with yogamatters - customer service was quick, kind and efficient to respond.
Date of experience: December 27, 2024
Reply from Yogamatters
Hi Catarina,
We’re really grateful and appreciate you taking the time to share your rating with us.
Best Wishes,
Krisztian & The Yogamatters Team
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Brilliant service
Brilliant service. Whilst an error was made, this was quickly resolved and apologies made. Can not fault the company and the experience. Product I ordered spiky massage ball is brilliant for my shoulder
Date of experience: December 23, 2024
Reply from Yogamatters
Hi Mary,
Thank you so much for your kind review! We're thrilled to hear that you’re happy with both the product and the service.
Best Wishes,
Lily & The Yogamatters Team
Really preferring the leggings fit for…
Really preferring the leggings fit for yoga and Pilates versus other brands. Not needing to pull up mid class, and no roll down during certain movements.
Date of experience: November 19, 2024
Reply from Yogamatters
Hi Maria,
Thank you for your kind review! We're so glad to hear you love our leggings. We hope that you'll shop with us again :)
Best Wishes,
Lily & The Yogamatters Tem
Verified
Return postage should be free
Sadly the experience was not great. I paid for shipping and then had to pay to post back as the trousers were too big, definitely not a small and they did not fit well. The colour was not matching the one on the website.
Date of experience: February 23, 2024
Reply from Yogamatters
Hi there,
Thank you for your valuable feedback and we're sorry to hear that some items weren't suitable.
We apologise if our returns policy was not clear. You can find further details here: https://www.yogamatters.com/pages/orders#returns
Please don't hesitate to get in touch if you need assistance.
Best Wishes,
Lily & The Yogamatters Team
Live in 7/8 eco leggings
Beautiful quality well fitting leggings - much more comfy than Lulu Lemon and don’t keep slipping down. They’re not as thick as some leggings - definitely a comfortable yoga and gym legging for all seasons. I like them so much I’ve ordered 2 more pairs.
Date of experience: October 11, 2024
Reply from Yogamatters
Hi there,
Thank you for your kind review! We're so glad to hear you love our leggings and find them comfortable and well-fitting. We'll share this feedback with the team.
Best Wishes,
Lily & The Yogamatters Tem
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Verified
Reply from Yogamatters
Hi Wendy,
Thank you for your positive feedback. We hope you'll shop with us again.
Best Wishes,
Lily & The Yogamatters Team
Verified
Excellent customer service.
The customer service was quite simply excellent. Thank you
Date of experience: August 23, 2024
Reply from Yogamatters
Hi Angela,
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our customer service.
Best Wishes,
Lily & The Yogamatters Team
Verified
Perfect for clients to wear during treatments
I was looking for washable eye masks for my clients to wear during treatments and came across Yogamatters after a Google search. Read the reviews & decided they were probably what I was after. Received a discount code, which is always nice. Very happy with the masks which wash well. Would buy again.
Date of experience: August 05, 2024
Reply from Yogamatters
Hi Clare,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Best Wishes,
Krisztian & The Yogamatters Team
Verified
Good quality, well packaged.
Prompt delivery. Blocks are as described. Well packaged.
Date of experience: August 01, 2024
Reply from Yogamatters
Hi Janet,
Thank you very much for sharing your review. We love hearing from our customers.
Have a lovely day.
Best Wishes,
Krisztian & The Yogamatters Team
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Reply from Yogamatters
Hi Talib,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
Verified
Reply from Yogamatters
Hi Jessica,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
Verified
Great Product and Customer Service
Great Product and Customer Service, would recommend this website.
Date of experience: August 06, 2024
Reply from Yogamatters
Hi Liane,
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Have a lovely day.
Best Wishes,
Krisztian & The Yogamatters Team
Verified
Reply from Yogamatters
Hi Chinma,
We’re really grateful and appreciate you taking the time to share your rating with us.
Best Wishes,
Lily & The Yogamatters Team
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Verified
Very nice quality products
Very nice quality products. Excellent customer service, one of the best I have ever experienced. Quick delivery even to abroad! Thank you so much!
Date of experience: August 05, 2024
Reply from Yogamatters
Hi Noemi,
Thank you for such a lovely review, we appreciate the feedback. We're always happy to help with any queries you may have.
Best Wishes,
Lily & The Yogamatters Team
Verified
Reply from Yogamatters
Hi Greg,
Thank you so much for taking the time to leave us a 5-star review.
Best Wishes,
Lily & The Yogamatters Team
Verified
Really sturdy bag and quality product.
Date of experience: August 02, 2024
Reply from Yogamatters
Hi Arthur,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
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