I had an old library cart that needed new casters, but didn't have the information needed to confirm the correct replacement. I sent a query with pictures and got a quick and helpful response from Aid... See more
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Verified
I didn't like that no quote was available for purchases under $2,000. I was purchasing 6 barstools and decided to also add a 4-drawer filing cabinet, which put my total amount just over $2,000, so I... See more
Company replied
We had our original order in 2022 and needed assistance with warranty work. I reached out and provided very minimal information, but they were able to find everything I needed - even several years lat... See more
Company replied
I've had two back to back wonderful experiences with your team members. The first was when I submitted my original order and thankfullly had included "3rd grade" in my PO#. Your team member noticed I... See more
Company replied
Company details
- #1 of 4 best companies in Furniture Wholesaler
- #3 of 9 best companies in Children's Furniture Store
- #6 of 7 best companies in Educational Supply Store
- #79 of 173 best companies in Furniture Store
- #4 of 18 best companies in Office Furniture Store
- #2 of 5 best companies in School Supply Store
About Worthington Direct
Written by the company
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products.
From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.
Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 26 years experience and are here to help you make the best investment possible for your school, office or organization.
First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects.
Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
School Furniture Experts
Written by the company
- Service, Selection and Wholesale Prices!
- We provide competitive quotes on quality school furniture, as well as office and preschool furnishings. Our tenured staff offers expert advice freely and fully respect your busy day as educators and business owners. How can we help?
100% Satisfaction Guarantee
Here for you, every step of the way
From the first time you contact us and beyond the sale, we are here to support your project from beginning to end. If you are not happy with any part of your order, our customer service is authorized to make it right. We want lifetime customers and guarantee your satisfaction, not just once, but every time.
Contact info
6301 Gaston Ave, 75214, Dallas, United States
- 800-599-6636
- sales@worthingtondirect.com
- www.worthingtondirect.com
4.6
Excellent
271 reviews
Replied to 85% of negative reviews
Typically replies within 48 hours
Responsive and Knowledgeable
I had an old library cart that needed new casters, but didn't have the information needed to confirm the correct replacement. I sent a query with pictures and got a quick and helpful response from Aidan. The casters arrived as promised and were exactly what I needed. My cart is now happily rolling along.
Date of experience: June 23, 2025
Verified
Verified
No quote for purchases under $2,000
I didn't like that no quote was available for purchases under $2,000. I was purchasing 6 barstools and decided to also add a 4-drawer filing cabinet, which put my total amount just over $2,000, so I asked for a quote. Absolutely no price reduction was offered, so I removed the filing cabinet and just bought the barstools, so a potential sale was missed. We're a small parochial school and every penny counts as we are searching for pricing.
Date of experience: June 25, 2025
Reply from Worthington Direct
Thank you for your review. We appreciate your business and value your feedback.
For future inquiries, we encourage you to discuss your budget with your sales representative when requesting a quote. Our team seeks volume discounts when feasible, and openly discussing your budget, even for smaller orders, allows us to explore all options to meet your needs. We hope to have the opportunity to work with you again in the future.
Aiden was so great to work with!
Aiden was so great to work with. Super helpful and responsive!
Date of experience: June 16, 2025
Verified
A little goes a long way....Its all WORTH it. (No pun intended)
Alisa has gone above and beyond for our needs. She was patient, attentive and listened to exactly what we needed to get set-up for our school year. Not only did I have tons of questions that she answered with patience, she also made recommendations for best practices. All of our items arrived in perfect condition, and we couldn’t be more satisfied with the entire experience.
Do & Be Arts Academy of Excellence appreciates the effort, coordination, and attention to detail that went into making this happen.
Date of experience: June 05, 2025
Reply from Worthington Direct
We love the pun! And we really love hearing about your experience. Thank you so much for your review and your business!
Good
Easy process, merchandise arrived quickly and in good condition.
Date of experience: June 04, 2025
Reply from Worthington Direct
Excellent to hear, thank you so much!
Verified
Easy Navigation!
Date of experience: May 30, 2025
Reply from Worthington Direct
Outstanding to hear, thank you!
Customer service was outstanding
Customer service was outstanding. I had an issue with a table leg and the representative, Jumie, took care to get a replacement quickly. Delivery was extremely speedy. I highly recommend this company.
Date of experience: May 28, 2025
Reply from Worthington Direct
Thank you for your business and your recommendation!
Amazing Service Over Several Years
We had our original order in 2022 and needed assistance with warranty work. I reached out and provided very minimal information, but they were able to find everything I needed - even several years later! My claim was also resolved within 24 hours! Excellent communication!
Date of experience: May 22, 2025
Reply from Worthington Direct
Thank you for your kind review and your continued business!
Exceptional Customer Service
I've had two back to back wonderful experiences with your team members. The first was when I submitted my original order and thankfullly had included "3rd grade" in my PO#. Your team member noticed I had ordered 18" chairs, but knew that 16" were the standard size height for 3rd graders, so she reached out to me and confirmed my chair height. She saved me, I needed the 16" not the 18"! (That was Sharon Jefferson). We then received our order and one of our desks arrived damaged. I reached back out to Sharon and she quickly put me in touch with customer service to file my claim. Jumie Olaibi quickly worked me into the claim process, got what she needed from us, and has a replacement desk on it's way. These two team members are wonderful!
Date of experience: May 21, 2025
Reply from Worthington Direct
We are so grateful for your kind review and are thankful everyday to have such a great team of furniture experts!
The representative was very helpful and…
The representative was very helpful and very communicative. I was impressed that they replaced my defective chair so quickly! I appreciate their attention! I’m a satisfied customer! Thank you
Date of experience: May 19, 2025
Reply from Worthington Direct
This is wonderful to hear! Thank you for trusting us with your furniture purchase!
Verified
Easy to order
Easy to order. Easy to chat with customer service to answer my questions.
Date of experience: May 16, 2025
Verified
Easy to manage ordering online!
Date of experience: May 14, 2025
Reply from Worthington Direct
We're always working to make our furniture shopping experience as easy as possible for our busy educators. Thank you for the feedback!
Alisa was amazing to work with
Alisa was amazing to work with. She was professional and familiar with the product.
Date of experience: January 13, 2025
Reply from Worthington Direct
Wonderful to hear you had a great experience. Thank you for your business!
Sharon was fast in her reply and helful
Date of experience: May 07, 2025
Reply from Worthington Direct
Thank you so much and we appreciate your business!
They went out of the way to help
They went out of the way to help get a replacement part to a chair after it was damaged during a vandalism event. They even contacted the manufacturer on our behalf. Customer service was responsive and friendly. Very impressed!
Date of experience: April 07, 2025
Reply from Worthington Direct
Glad to help during your unfortunate event. Thank you for the kind review!
One of our seats ripped at the seam
One of our seats ripped at the seam. It's been used a lot and we've had it 4 years and I didn't even think about the fact it could be covered under warranty. I reached out to Worthington Direct and received a reply in minutes. In a day the replacement chair is on it's way. Easiest customer experience ever!
Date of experience: April 28, 2025
Reply from Worthington Direct
We're so happy to help, thank you for your business!
Great communication and customer service
Date of experience: April 28, 2025
Excellent Service and Support
We had a great experience start to finish with our furniture order. The process was easy and items arrived quickly. They quickly addressed an error with the order and made it right!
Date of experience: April 25, 2025
Reply from Worthington Direct
Thank you so much for your business and for your kind review!
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