WorldJewels Reviews 97

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

After your item is in the cart at the bottom it says order now and you'll have it by such and such a date.... well I took a screenshot of the date I was supposed to get my item which was several days... See more

Company replied

Rated 5 out of 5 stars

I ordered a 5 mm 18K gold wedding band. They originally gave me a wedding band that was too large at 7.5 mm, then too small at around 4 mm, then the third time they got it 100% right at 5 mm. They als... See more

Company replied

Rated 5 out of 5 stars

These rings are stunning! I got engaged with three diamond princess stone ring and it was crafted on 18 carat white gold. This is second set of rings purchased from WorldJewels. I am mesmerized wit... See more

Company replied

Rated 5 out of 5 stars

I did receive my ring, there was a problem with delivery, and getting the right customer service to fix the problem. The ring is beautiful and worth the wait


Company details

  1. Jewelry Store
  2. Clothing Store
  3. Diamond Dealer
  4. Jeweler
  5. Jewelry Designer
  6. Jewellery Manufacturer

Written by the company

Engagement Rings, Diamond Rings, Loose Diamonds, Diamond stud earrings Man Diamond Rings and Diamond Pendants.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

I did receive my ring

I did receive my ring, there was a problem with delivery, and getting the right customer service to fix the problem. The ring is beautiful and worth the wait

Date of experience: June 27, 2025

Rated 5 out of 5 stars

I would like to say that World Jewls is…

I would like to say that World Jewls is top-notch exceptional service wonderful wonderful materials and it’s true to what it says on the Internet not to mention this exceptional and outstanding customer service I received from Alan as well as Fernando these gentlemen have what it takes to be top-notch customer service representatives for people Like myself. I just wanted to see a special thank you to these two gentlemen for the assistance I look forward to doing business again.

Date of experience: June 14, 2025

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Reply from WorldJewels

Thank you Felipe, we apperciate your business.

Rated 1 out of 5 stars

After your item is in the cart at the…

After your item is in the cart at the bottom it says order now and you'll have it by such and such a date.... well I took a screenshot of the date I was supposed to get my item which was several days ago and have yet to receive it or get any kind of update on it. And today I go back in and it says order now to receive my june 24th but I'm guessing that's bullshit as well.

Date of experience: June 01, 2025

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Reply from WorldJewels

Hi Mike, thank you for reaching out to us. I do apologize for the delay. Our items are made to order and some items might take little longer to make. We always will try to accommodate delivery date. We couldn't look up any order by the last name Oxmaul. Can you please contact us with your order number or full name so we can look into your order.

Rated 5 out of 5 stars

Good to work with

I ordered a 5 mm 18K gold wedding band. They originally gave me a wedding band that was too large at 7.5 mm, then too small at around 4 mm, then the third time they got it 100% right at 5 mm. They also rush shipped everything and let me use the bands for my event. It’s difficult to order online and get it right so that’s why I’m giving their customer service 5 stars for being willing to work with me and give a partial refund for my troubles.

Date of experience: June 15, 2025

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Reply from WorldJewels

Hi Charles, we are happy you that you found the prefect ring. Please let us know if you need anything. We offer free lifetime service.

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Rated 5 out of 5 stars

These rings are stunning

These rings are stunning! I got engaged with three diamond princess stone ring and it was crafted on 18 carat white gold. This is second set of rings purchased from WorldJewels. I am mesmerized with the emerald diamond ring crafted in 18karat yellow gold. Now, I have a set on white gold and yellow gold. I am simply in love with them! Thanks, WorldJewels Elaine Alves

Date of experience: June 09, 2025

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Reply from WorldJewels

Thank you Elaine, please let us know if you need anything. We offer free resizing and polshing with your order.

Rated 5 out of 5 stars

Wedding Jewelry Design

I got my wedding jewelry from Allen and it was the best experience! From designing stages to seeing my jewelry in person, it was all perfection! He was involved in every step and gave the best design advice. He made my vision come to life!

Date of experience: June 05, 2025

Rated 5 out of 5 stars

Beautiful eternity ring with emerald cut diamonds

I received a beautiful eternity band with emerald cut diamonds. Was very surprised with the exceptional customer service. I felt very nervous at first since this was my first big purchase for an expensive ring but I was reassured by team and felt super excited to finally wear my ring. It fits amazing and it sparkles so nicely. Will definitely be buying again.

Date of experience: June 02, 2025

Rated 5 out of 5 stars

We received our wedding ring set on…

We received our wedding ring set on Saturday. It looks amazing. We shopped around and worldjewels had the best prices. The jewelry is top notch. We had a request on the design and they accommodated us. Thanks to Allen for making our day.

Date of experience: May 03, 2025

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Rated 5 out of 5 stars

Ring Received!

Love the ring. Initially the ring did not arrive when expected and it was slow to get a response. They did respond, got the ring and they made it right.

Date of experience: May 31, 2025

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Reply from WorldJewels

Hi Lisa,
We sincerely apologize for the inconvenience you experienced with your order. The setting of shared prong took a little longer to set. Your ring will be shipped on Monday and we will overnight the package to you. We have emailed you an update on your order.
We hope you enjoy your new ring once you have received it.

Thank you for your patience and understanding.
Allen

Rated 5 out of 5 stars

The quality of the necklace was…

The quality of the necklace was exceptional. I had a chance to meet Allen the owner. A great individual who really took care of me to meet my Saturday deadline.

I saw the same piece on Baby Gold, 2-3 week turnaround. World Jewels, 1 week.

This is where you want to shop, I'm going back for another necklace in a few months.

Date of experience: February 22, 2025

Rated 3 out of 5 stars

Customer Service Maria was very very…

Customer Service Maria was very very nice and had my concerns in front of her the whole time. She is what kept this sale alive and only her!

The website did not say anything about taking two weeks to produce the item and then two day delivery. That is not cool and if I would have known I would have ordered it earlier. I was panic mode because I needed the ring before Valentines Day. MARIA made that happen. They or she sent it OVERNIGHT! on the 13th and Feb 14th 9:30ish FedEx was at my door. Again, if it was not for Maria, I would have demanded my money back and keep the ring, I will go elsewhere. I gave wife the ring, but I doubt I will be shopping here again. Thank you Maris for your help and making this a happy moment. She loved it!!

Mike

Date of experience: February 14, 2025

Rated 5 out of 5 stars

Absolutely beautifully crafted wedding ring!!!!!

After months searching for the perfect wedding ring for my Fiance who is very picky I finally came across World Jewels website. They have, a showroom in Los Angeles . I found the perfect ring for my king at the last minute I might add. People when w tell you they really came through for me, I’m not lying. When I saw this ring I this was the one. I had no idea they had to make the ring once ordered. I was worried I wouldn’t get it in time but Allen, the owner assured me that for my wedding on 01/04/25 that I would have of even if it meant he had to catch a fly and deliver it himself. He promised I’d have it before our wedding and I did. My husband’s ring arrived overnight, Fed Ex on 01/02. When we opened the package and my then Fiance opened that box his eyes lit up and he had the biggest smile. That moment was priceless. His face said it all and let me know I’d did great. This ring is absolutely stunning. My maid of honor lost the ring box which my husband loved. Hope we can find it.. Thank you to the World Jewels family for coming through for me like you did. You not only promised but delivered on that promise of my husband’s ring being better than the pictures online. Again, thank you sooooo much!!!!!! From the Peelers

Date of experience: January 02, 2025

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Rated 5 out of 5 stars

Allen & WJ are amazing

Allen is amazing ! Worth the wait. We upgraded my ring and went with a 2.5 cushion fancy light yellow trinity diamond. I sent him an inspiration photo to duplicate — to which him & his team delivered, to perfection! I have & will continue to refer them. Thanks !!!

Date of experience: September 03, 2024

Rated 5 out of 5 stars

Exceptional Product and Service

Allen has been nothing but professional in corresponding with me on the status of my daughter's sapphire ring that I purchased for her birthday. The ring is absolutely beautiful, and she is in awe of it. The sparkle of the diamonds and the color of the sapphire are gorgeous. This is my 3rd purchase with World Jewels and they never disappoint.

Date of experience: August 27, 2024

Rated 4 out of 5 stars

Great quality

The World Jewels store provided me with a wonderful shopping experience. The quality of their work is truly exceptional. I purchased a beautiful diamond ring and it was crafted with precision and attention to detail. The staff was friendly and helpful, making the whole process enjoyable. I highly recommend this store for anyone looking for high quality, beautiful jewelry.

Date of experience: August 29, 2024

Rated 5 out of 5 stars

Engagement ring

I went to Allen to choose my engagement ring in person. Allen was very helpful in the process of designing and creating my ring. Not only did he make the ring exactly like the reference photos I showed him, but he even made the ring with a quick turn around time. If you are interested in buying a ring I highly recommend going to WorldJewels.

Date of experience: July 12, 2024

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Rated 5 out of 5 stars

Great quality and customer service

I ordered custom brackets for my daughters and needed one of them resized. Allen took care of it for us and made the process easy. Most importantly, the girls are very happy. Great quality and customer service! Thank you, Allen!

Date of experience: July 23, 2024

Rated 3 out of 5 stars

They took forever to ship a simple gold…

They took forever to ship a simple gold wedding band and I had to be the one to reach out about the status. They were kind enough to overnight it eventually. But when it came, it wasn't engraved like I stated in my order. Just a hassle really.

Date of experience: July 12, 2024

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