Verified
Very good quality furniture. Support was excellent addressing a delivery with a broken item. Very quick and professional. Highly recommend and will shop here again.
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Verified
Absolutely the best customer service of any company I have purchased furniture from online. I had an issue with one of the table legs and customer service immediately remedied it. The leg arrived in t... See more
Company replied
Verified
Westminster has been the iconic source for teak outdoor furniture in the US for decades. I had no need for more until recently, because the stuff never wears out, and sturdily survives Connecticut win... See more
Company replied
Verified
The chairs were expertly packed and are very high quality teak wood. The construction (joints, sanding and finish) is furniture grade. The Customer Service person worked with me to coordinate shippin... See more
Company replied
Company details
- #32 of 174 best companies in Furniture Store
Written by the company
Welcome to Westminster Teak, a premier designer and distributor of high end, sustainable, luxury grade outdoor furniture. Our unique position as a designer and distributor allows us to leverage our strengths in manufacturing by providing you with extremely high standards in quality and the service you expect and deserve, direct from the source. Apart from the ease of shopping from the comfort of your home, our online store affords us to pass on the savings of running retail space to the customer. Although we are not your traditional “brick-n-mortar” store, we have begun to partner with stores throughout the country in carrying our Grade A, Premium Teak Wood Outdoor Furniture, long lasting synthetic wicker outdoor furniture and contemporary Textilene Fabric Sling Furniture. Check our Dealer Locator utility to find an official reseller near you. If there are no dealers near you then please browse our website catalog and order direct knowing that all of our online systems are encrypted, safe and guaranteed. We offer a RISK FREE solution in that we will pay for return shipping if you are not satisfied. You will get a 100% refund, including any and all shipping charges. No restocking fees and no hidden charges! Our teak furniture comes with a Lifetime Warranty.
Contact info
1350 S. State College Blvd, 92806, Anaheim, United States
- 8885928325
- cs@westminsterteak.com
- www.westminsterteak.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Very good quality furniture and great support
Very good quality furniture. Support was excellent addressing a delivery with a broken item. Very quick and professional.
Highly recommend and will shop here again.
Date of experience: June 02, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Verified
Great shipper/deliverer.
Date of experience: June 05, 2025
Reply from Westminster Teak
Dear Greg,
Thank you for your stunning review!
We are delighted to hear that you're happy with the quality of our products and services.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Verified
Exceptional quality!
Date of experience: June 04, 2025
Reply from Westminster Teak
Dear SK,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Verified
Verified
Really like the cushions but.......
Really like the cushions, high quality material and fit. However, the tiedowns on the bench cushions (ordered 2) are attached in different directions. One is correct the other is not. The packaging shows the same item # but one is very difficult to attach and does not stay in position well. Would ask for an exchange but used them before realizing the problem cushion detaches easily.
Date of experience: June 02, 2025
Reply from Westminster Teak
Dear J. Farrar,
Thank you for taking the time to share your feedback on the cushions you received. We sincerely apologize for the issue you have encountered and, despite the items having been used, we are more than happy to provide replacements. We will be reaching out shortly to make the necessary arrangements. We look forward to resolving the matter to your complete satisfaction.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
Verified
It was delivered quickly and it's good…
It was delivered quickly and it's good quality.
Date of experience: June 03, 2025
Reply from Westminster Teak
Dear Marvin,
Thank you for your stunning review!
We are delighted to hear that your order was delivered quickly and that you're happy with the quality of our products.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Verified
Excellent products!
Date of experience: May 28, 2025
Verified
Excellent product
Date of experience: May 16, 2025
Reply from Westminster Teak
Dear Sandra,
Thank you for your stunning review!
We are delighted to hear that you are pleased with our products. Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Verified
Jeremy was great
Jeremy was great. Likely the most customer centric person that I have delt with in a very long time. He represents your company very well. Great communicator, greatr follow-up and great in accommodating my special scheduling needs. Just a great experience. I have not yet uncrated the shipment but expect it to be in good shape based on the quality of the crating.
Date of experience: May 20, 2025
Verified
100% Satisfaction Guaranteed
Absolutely the best customer service of any company I have purchased furniture from online. I had an issue with one of the table legs and customer service immediately remedied it. The leg arrived in three days, in time for my party. All my guests raved about how beautiful my new table and chairs were. The quality and craftsmanship are unbelievable. I will definitely purchase more furniture from Westminster Teak. Thanks again for your excellent customer service.
Date of experience: May 20, 2025
Reply from Westminster Teak
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that your experience with our customer service and furniture exceeded your expectations, especially with such perfect timing before your event. It’s wonderful to know your guests enjoyed the beauty and craftsmanship of your new table and chairs.
We truly appreciate your trust in Westminster Teak and look forward to helping you with your next purchase. Thank you again for choosing us!
Warm regards,
The Westminster Teak Team
Verified
Great products
Great products. Sturdy, beautiful, practical. Great customer service.
Date of experience: May 13, 2025
Reply from Westminster Teak
Dear AH,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Verified
Great Customer Service at Westminster Teak
It was a very pleasant experience to look for my table at Westminster Teak. I highly recommend!
Date of experience: April 24, 2025
Reply from Westminster Teak
Dear LS,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Verified
Great steamer chairs
The delivery team were great. The chairs arrived promptly & in great condition.
Date of experience: April 25, 2025
Reply from Westminster Teak
Dear Katherine,
Thank you for your stunning review!
We're delighted to hear that the delivery team was great and your chairs arrived promptly and in excellent condition.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Great after sales customer care
Excellent customer service, thank you Sarah for supplying replacement spare bolts for my teak chairs.
I failed to find replacements online, but you knew immediately what was needed.
Would thoroughly recommend your company for its well made products and after sales customer care.
Date of experience: May 26, 2025
Reply from Westminster Teak
Dear T Fair,
Thank you for your stunning review!
We are delighted to hear that you received excellent customer service. We're glad we could quickly identify and supply the replacement bolts for your teak chairs.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Verified
Helpful communication all the way
Helpful communication all the way. Masterful packaging and superb quality of teak. The bench was easy to assemble…even enjoyable, and the result far exceeds my high expectations. Thank you!
Date of experience: April 28, 2025
Verified
product is well made and arrived on…
product is well made and arrived on time. company has a great selection.
Date of experience: April 22, 2025
Reply from Westminster Teak
Dear Chris,
Thank you so much for taking the time to provide your feedback regarding your shopping experience with us. We're thrilled to hear that you received your order timely and appreciate your thoughts regarding our product offering.
Please don't hesitate to let us know if we can ever be of further service. We are here to help long after the initial delivery of your order, and we wish you and yours many years ahead enjoying your Westminster collection.
Kind regards,
Megan Ryan
Client Services Manager
Westminster Teak
(888) 592-8325
Verified
Great product, fast friendly service
The chairs are beautiful and functional. Ordering was easy and delivery was fast.
Date of experience: April 23, 2025
Verified
I have made multiple purchases
I have made multiple purchases, and the customer service has been consistently superior with timely delivery.
Date of experience: April 21, 2025
Reply from Westminster Teak
Dear RF,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Verified
Excellence product and service
Excellence product, superfast delivery and outstanding customer service!
Date of experience: April 17, 2025
Reply from Westminster Teak
Dear LVK,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Verified
need a better ltl carrier
The box arrived ripped apart and thank god lazy Susan wasn’t damaged
Date of experience: April 07, 2025
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