Low quality and bad service
The new "heritage" collection of watches are of low quality with extremely sharp edges on the interior of the lugs. The case feels lightweight and cheap. The fake blued hands look plastic-like. Feels worse than an $80 Timex. Also, their customer service is very slow. I asked for a return and included all necessary information and they sent back a non-fillable pdf return form to fill out which I had to convert to word doc and fill out. I then sent it back to them and have heard nothing in 2 days. Very dissatisfied. Don't waste your money or your time.
Date of experience: January 26, 2021