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Rated 5 out of 5 stars
Verified

Almost immediate response to an issue with my VM. Amazingly helpful and I was up and running within 30 minutes. I have used VPS for nearly 10 years and have always been amazed at such good service i... See more

Rated 5 out of 5 stars
Verified

I really love working with VPS for 2 reasons besides the servers being reliable...chat support typically will be there in 5 or max 10 minutes, and when there is a problem they help you find a solution... See more

Rated 1 out of 5 stars
Verified

Planned Downtime during business hour. Second time this year. moving server from canada to USA without reasonnable delay. Really? Couldn't be worst.

Rated 5 out of 5 stars

We have been with this company for more than 7 years and the ride has always been smooth. About a week ago there was an issue which actually I believe it to be some confusion, well, after communicatin... See more


Company details

  1. #49 of 73 best companies in Web Hosting Company
  2. #207 of 272 best companies in Business to Business Service

Written by the company

VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

402 reviews

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1-star

Hasn’t replied to negative reviews


Rated 2 out of 5 stars
Verified

Not accomplished according to notification

The notification email says that the maintenance windows will be performed next 09/05, but it happen last 02/05, Besides that, the notification mentions too, that the old ip address would remain configured with the new one, and that did not happen either.

Date of experience: May 06, 2025

Rated 5 out of 5 stars
Verified

Amazing Service

Almost immediate response to an issue with my VM. Amazingly helpful and I was up and running within 30 minutes. I have used VPS for nearly 10 years and have always been amazed at such good service in todays world.

Date of experience: April 11, 2025

Rated 1 out of 5 stars
Verified

I got no help at all

I got no help at all, that's what the ticket was all about. In general I'm pleased with the vps.net service, but this time you struck out.

Date of experience: April 10, 2025

Rated 5 out of 5 stars

We have been with this company for more that 7 yearse…

We have been with this company for more than 7 years and the ride has always been smooth. About a week ago there was an issue which actually I believe it to be some confusion, well, after communicating the situation to their fantastic technical department the issue was corrected satisfactory. They even went out of their way and credited our company with a 50 dollar credit which is very nice and professional on their part. If you want a solid platform with professional people this is it. Thanks again VPS.NET. Ladera Communications will always be your customer.

Date of experience: March 10, 2025

Rated 5 out of 5 stars
Verified

VPS great servers, better support

I really love working with VPS for 2 reasons besides the servers being reliable...chat support typically will be there in 5 or max 10 minutes, and when there is a problem they help you find a solution. Most hosting providers tell you to talk with your developer and find the solution. Have used VPS.net for a number of years now and am very happy, it is worth the slightly higher price due to their support.

Date of experience: March 10, 2025

Rated 3 out of 5 stars
Verified

We pay a premium for our VPS…

We pay a premium for our VPS specifically to avoid IP address problems. It's frustrating that after several years of service, VPS.net is now requiring us to change our IP address, leaving us no other option.

Date of experience: February 06, 2025

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