Verti Insurance (USA) Reviews 218

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars
Verified

Such amazing insurance company its cheap but very great im very happy and satisfied knowing my vehicle qnd family are safe and covered at all times!

Rated 5 out of 5 stars
Verified

This was my very FIRST experience getting car insurance on my own. I had been on my parents company through Geico since I was 16. Denise B. was incredible to work with. She communicated effectively th... See more

Company replied

Rated 5 out of 5 stars
Verified

I'm seriously so grateful. My insurance went from 280 to 160. That was such a blessing. Also knowing I have accident forgiveness keeps me worry free. No one should be punished for someone else hitting... See more

Company replied

Rated 1 out of 5 stars

The roadside assistance program that Verti use has the worst customer skills I've ever experienced. A Verti roadside assistant customer service agent called a third party tow truck provider that has o... See more


Company details

  1. Auto Insurance Agency

Written by the company

Please see https://www.verti.com/ for updated business information.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
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1-star

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Rated 5 out of 5 stars
Verified

Affordable, honest, & easy to apply.

This was my very FIRST experience getting car insurance on my own. I had been on my parents company through Geico since I was 16. Denise B. was incredible to work with. She communicated effectively throughout the process. I appreciated her honesty, transparency and straight forward approach. Denise eased my anxiety. At no time did I feel "pushed" into choosing Verti. A price I could afford for a great policy, too.

Date of experience: October 08, 2020

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Reply from Verti Insurance (USA)

Hi Debra, thanks so much for taking the time to leave a review. We're so happy to know that Denise B. was able to help you find a policy that fit your needs and answered any questions you may have had. We'll be sure to share your comments with her and the rest of the team. Thank you again for your review and Welcome to Verti!

Rated 5 out of 5 stars
Verified

Excellent

Excellent, No headaches, No problems, thank you !!!

Date of experience: October 02, 2020

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Reply from Verti Insurance (USA)

Hi Norma, thanks so much for taking the time to leave a review! We're glad to hear that you've found Verti to be excellent and we'll be sure to share your comments with our team. Thanks again!

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Rated 5 out of 5 stars
Verified

Quick and easy process to setup new car…

Quick and easy process to setup new car insurance!

Date of experience: September 27, 2020

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Reply from Verti Insurance (USA)

Hi Marcia, thanks so much for takinng the time to leave a review. We're so glad to hear that you found getting auto insurance with Verti to be quick and easy. We'll be sure to share your review with Denise and the rest of our team as well! Thanks again for your review and welcome to Verti!

Rated 5 out of 5 stars
Verified

The rep Mr

The rep Mr. Santiago explains my options and gave me the best possible fit for me. He was very pleasant and knowledgeable.

Date of experience: September 13, 2020

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Reply from Verti Insurance (USA)

Hello, thank you for taking the time to leave a review. We're glad to know that Enrique explained all the coverage options for you and helped you find the policy that was the best fit for you. We'll be sure to share your comments with him and the rest of our team. Thanks again and welcome to Verti!

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Rated 5 out of 5 stars
Verified

I'm seriously so grateful

I'm seriously so grateful. My insurance went from 280 to 160. That was such a blessing. Also knowing I have accident forgiveness keeps me worry free. No one should be punished for someone else hitting their vehicle. Thank you for the opportunity to have an insurance company that's not ripping me off! Thank you!!!!

Date of experience: August 31, 2020

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Reply from Verti Insurance (USA)

Hi Stevie, thanks for your review! We're pleased to read that Enrique was able to help you find a policy that fit your needs and saved you some money on your monthly payment. We'll be sure to share your comment with him and the rest of our team as well. Thanks so much and welcome to Verti!

Rated 5 out of 5 stars
Verified

I was in search of a new policy for a…

I was in search of a new policy for a lot less and your company came through at a much cheaper rate and one more happy to help me I thank you very much 4 giving me a policy and I look forward to many years of use of your company without any accidents

Date of experience: August 25, 2020

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Reply from Verti Insurance (USA)

Hi Charles, thanks so much for taking the time to leave a review. We're glad to know that Gina and Paul were able to help you find a policy that fit your needs. We'll be sure to share your review with them and the rest of our team as well. Thanks again and welcome to Verti!

Rated 2 out of 5 stars
Verified

The beginning started out well after…

The beginning started out well after 6-7 months they started raising my rates. A year later I’m paying more than I was before I left my old insurance company. Then my son buys his own car and gets his own insurance and they raise my insurance an addition $210.00. That’s enough for me see ya later Verti, going back to the big name insurance companies for less money. By the way if you need to speak to someone on the phone good luck it only happens when you start a NEW policy.

Date of experience: August 21, 2020

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Rated 5 out of 5 stars
Verified

The representative was very helpful and…

The representative was very helpful and sensitive to my needs. I am disabled and on a fixed income and she was able to get me a policy that is more affordable.

Date of experience: August 16, 2020

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Reply from Verti Insurance (USA)

Hi Sherry, thanks so much for taking the time to leave a review. We're glad to know that Denise was not only helpful but sensitive to your needs and helped you find a policy that works best for you. We'll be sure to share your review with Denise and the rest of our team as well! Thanks again and welcome to Verti!

Rated 5 out of 5 stars
Verified

I love verti

I love verti, there on things so fast and when you need someone there always there, plus there prices you can’t beat!!

Date of experience: August 15, 2020

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Reply from Verti Insurance (USA)

Hi Dakota, thanks for taking the time to leave your review. We're glad to hear that Christine was able to answer your questions and helped you find a policy that fits your needs. We'll be sure to share your comments with her and the rest of our team as well. Thanks again and welcome to Verti!

Rated 4 out of 5 stars
Verified

Everything was great

Everything was great! Even referred friends and family. Psyment came out of my checking account twice. Emailed agent I worked with regarding this. Never received a response. Five stars would have been given, but if I communicate with you, reply back.

Date of experience: August 10, 2020

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Rated 5 out of 5 stars
Verified

Nice people

Nice people and great good price

Date of experience: August 08, 2020

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Reply from Verti Insurance (USA)

Hi Parminder, thanks for taking the time to leave your review. We're glad to hear that Denisre was able to answer your questions and helped you find a policy that fits your needs. We'll be sure to share your comments with her and the rest of our team as well. Thanks again and welcome to Verti!

Rated 1 out of 5 stars

The roadside assistance program that…

The roadside assistance program that Verti use has the worst customer skills I've ever experienced. A Verti roadside assistant customer service agent called a third party tow truck provider that has one driver. My wait time went from a 1 hr wait that was confirmed by a member of the roadside assistant agent to not knowing what time or when another driver would be dispatched. I was placed on hold for 1 additional for a Verti roadside agent to come back on the line to assist me. I will not be patronizing Verti Insurance anymore.

Date of experience: August 04, 2020

Rated 1 out of 5 stars
Verified

Failure to take action.

I’ve sent emails and talked to an actual representative. I explained my problem and they told me they would resolve the problem. They don’t resolve the problem and try to get me to pay for 2 vehicles I canceled months ago.

Date of experience: July 30, 2020

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