vacuumcleanermarket.com I ordered a product from this shop. And right now I can't reach anyone in any way. Be careful . They are committing fraud. Don't give them your money. If you send an e-mail... See more
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Excellent. The on-line chat during inquiry and purchase was fantastic, helpful and clear. The part shipped immediately, arrived before predicted, and the part is perfect. It fits, is high quality,... See more
Our housekeeper comes on Thursdays, and alerted me that our Miele vacuum's carpet head had stopped working. She showed me where the wires had frayed within the telescoping wand and believed that to be... See more
Nothing but positive compliments. It started when I was comparing my desired vacuum. Had a few questions, chat box was awesome and I was offered a discount for my purchase, amazing! Was called to... See more
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Company details
Written by the company
At Vacuum Cleaner Market we carry only the best vacuums, supplies, and replacement parts based upon over 35 years industry experience. We are here to help you find the correct items for your needs, and to offer you any necessary assistance in using or troubleshooting your vacuum and accessories. All of our products are tried and tested by our staff for quality and durability.
Contact info
8525 Forest St. #D, 95020, Gilroy, United States
- 877-819-6857
- contact@vacuumcleanermarket.com
- www.vacuumcleanermarket.com
I got scammed by vacuumcleanermarket.com
vacuumcleanermarket.com I ordered a product from this shop. And right now I can't reach anyone in any way. Be careful . They are committing fraud.
Don't give them your money. If you send an e-mail saying you want to order a product, they respond to you immediately and tell lies. But if you want to cancel the order and ask for your money back, they never answer. I opened a dispute through my bank. I hope my bank solves this problem. And I can save my money.
Edit : This shop is old and closed. Thieves have bought this domain and are using it to steal people's money. Be careful
Date of experience: July 17, 2024
I was able to the product I needed.
Date of experience: February 28, 2023
Ordered was canceled with no reason…
Ordered was canceled with no reason given!
Date of experience: February 15, 2023
Buyer Beware
I've done business with this company before and have had no issues up until this last transaction. I got a notice that they were going out of business and they had items to sale. I found a vacuum on their site that we liked that was a really good deal and I purchased it. Total was 648.75. Three days later I get a refund notification. I assumed the product was out of stock but was not told either way. Problem is they refunded me $643.50. So they made $5.25 off of me. I attempted to contact them twice to fix the mistake. But they keep sending me survey notices so here is my rating. If they are still in business somehow, do not buy from them. Buyer Beware!
Date of experience: February 11, 2023
Product not sent and a credit was given…
Product not sent and a credit was given but it did not include the shipping fee. The company has not responded to correct this so I am out the $5.45 shipping fee
Date of experience: January 17, 2023
No shipment
No shipment, no response. Great price, but you will not get your item. Luckily I checked out with Paypal and they gave me money back immediately.
Date of experience: February 10, 2023
This is a reorder
This is a reorder. Had good experience in past and am a returning customer!
Fast accurate reccomended!
Date of experience: February 08, 2023
BEWARE - Company out of business but taking orders
It appears that this company is out of business. I placed an order on January 22, 2023 and they took my money through PayPal. On February 1 I sent email to the "contact" address asking about my order. There was no response. On February 2 I got a request to review a product not showing as shipped from TrustPilot. Today, it appears the phone listed in their website is out of order.
Date of experience: February 06, 2023
They shipped me someone else’s order
They shipped me someone else’s order. Completely wrong item. They are not responding to emails. Phone number reports as disconnected.
I’m out $170.
Date of experience: January 11, 2023
My vacuum arrived broken
My vacuum arrived broken. I submitted a claim and was never responded to. Since, another piece broke. The vacuum is currently unusable with no help from the seller.
Date of experience: January 11, 2023
Found what I wanted and purchase…
Found what I wanted and purchase experience was easy and fast.
Date of experience: December 24, 2022
TERRIBLE - WILL NEVER USE AGAIN!
Ordered a simple belt. Took over X2 weeks to receive. Sent me a vacuum power brush, marked on the shipping slip for someone else in another state. Call their (877) number - "No in service". Sent them X2 e-mails - never responded. Credit card company accepted my dispute & credited my account. NEVER AGAIN!
Date of experience: December 22, 2022
They have always shipped in a timely…
They have always shipped in a timely fashion but I left 3 messages to please call me regarding order and I have received no response!
Date of experience: November 25, 2022
Unfortunately the vacuum bags that I…
Unfortunately the vacuum bags that I ordered said it would fit my vacuum but they turned out to be the wrong size. I have one unopened package and one package that is now missing one. I would like to get a credit for them and possibly order the right size. Thank you in advance for your help.
Date of experience: November 06, 2022
Order canceled? No response from company.
I received notice that my order had been shipped, followed by notice that my order had been canceled. Cost of item was refunded but not the shipping fees. No explanation. Phone listed is not in service and emails have gone unanswered.
Date of experience: December 14, 2022
Ordering is so easy and shipping is…
Ordering is so easy and shipping is done so quickly.
Thank you.
Date of experience: November 21, 2022
Order was cancelled with no reason given
Order was cancelled with no explaination..after a address correction was acknowledged 1 week after it was sent.
Date of experience: November 13, 2022
Horrible product- seller does not give money back for product that does not work
I wrote back to the seller of this product- the hardwood floor brush and explained to them that the brush was the exact same size of my shark vacuum wand and would not go over the wand at all. Very poor fit, lost out $30 or whatever it was. Do not buy anything from this seller- does not stand behind his product
Date of experience: November 01, 2022
Ripped off
Got jacked out of 30$ in wrong vacuum cleaner bags needed type w got A ordered 10/31/22 been trying to call since today the number is been disconnected 😡
Date of experience: October 31, 2022
Product as described; great price
Vacuum Cleaner Market had the replacement belts that I needed for my Simplicity vacuum cleaner at a great price.
Date of experience: December 03, 2022
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