Vacuum Cleaner Market.com Reviews 3,576

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

vacuumcleanermarket.com I ordered a product from this shop. And right now I can't reach anyone in any way. Be careful . They are committing fraud. Don't give them your money. If you send an e-mail... See more

Rated 5 out of 5 stars
Verified

Excellent. The on-line chat during inquiry and purchase was fantastic, helpful and clear. The part shipped immediately, arrived before predicted, and the part is perfect. It fits, is high quality,... See more

Rated 5 out of 5 stars
Verified

Our housekeeper comes on Thursdays, and alerted me that our Miele vacuum's carpet head had stopped working. She showed me where the wires had frayed within the telescoping wand and believed that to be... See more

Rated 5 out of 5 stars

Nothing but positive compliments. It started when I was comparing my desired vacuum. Had a few questions, chat box was awesome and I was offered a discount for my purchase, amazing! Was called to... See more

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Company details

  1. Furniture Store

Written by the company

At Vacuum Cleaner Market we carry only the best vacuums, supplies, and replacement parts based upon over 35 years industry experience. We are here to help you find the correct items for your needs, and to offer you any necessary assistance in using or troubleshooting your vacuum and accessories. All of our products are tried and tested by our staff for quality and durability.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Rated 1 out of 5 stars

I got scammed by vacuumcleanermarket.com

vacuumcleanermarket.com I ordered a product from this shop. And right now I can't reach anyone in any way. Be careful . They are committing fraud.
Don't give them your money. If you send an e-mail saying you want to order a product, they respond to you immediately and tell lies. But if you want to cancel the order and ask for your money back, they never answer. I opened a dispute through my bank. I hope my bank solves this problem. And I can save my money.

Edit : This shop is old and closed. Thieves have bought this domain and are using it to steal people's money. Be careful

Date of experience: July 17, 2024

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Rated 1 out of 5 stars
Verified

Buyer Beware

I've done business with this company before and have had no issues up until this last transaction. I got a notice that they were going out of business and they had items to sale. I found a vacuum on their site that we liked that was a really good deal and I purchased it. Total was 648.75. Three days later I get a refund notification. I assumed the product was out of stock but was not told either way. Problem is they refunded me $643.50. So they made $5.25 off of me. I attempted to contact them twice to fix the mistake. But they keep sending me survey notices so here is my rating. If they are still in business somehow, do not buy from them. Buyer Beware!

Date of experience: February 11, 2023

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Rated 1 out of 5 stars
Verified

No shipment

No shipment, no response. Great price, but you will not get your item. Luckily I checked out with Paypal and they gave me money back immediately.

Date of experience: February 10, 2023

Rated 5 out of 5 stars
Verified

This is a reorder

This is a reorder. Had good experience in past and am a returning customer!
Fast accurate reccomended!

Date of experience: February 08, 2023

Rated 1 out of 5 stars

BEWARE - Company out of business but taking orders

It appears that this company is out of business. I placed an order on January 22, 2023 and they took my money through PayPal. On February 1 I sent email to the "contact" address asking about my order. There was no response. On February 2 I got a request to review a product not showing as shipped from TrustPilot. Today, it appears the phone listed in their website is out of order.

Date of experience: February 06, 2023

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Rated 1 out of 5 stars
Verified

My vacuum arrived broken

My vacuum arrived broken. I submitted a claim and was never responded to. Since, another piece broke. The vacuum is currently unusable with no help from the seller.

Date of experience: January 11, 2023

Rated 1 out of 5 stars

TERRIBLE - WILL NEVER USE AGAIN!

Ordered a simple belt. Took over X2 weeks to receive. Sent me a vacuum power brush, marked on the shipping slip for someone else in another state. Call their (877) number - "No in service". Sent them X2 e-mails - never responded. Credit card company accepted my dispute & credited my account. NEVER AGAIN!

Date of experience: December 22, 2022

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Rated 2 out of 5 stars
Verified

Unfortunately the vacuum bags that I…

Unfortunately the vacuum bags that I ordered said it would fit my vacuum but they turned out to be the wrong size. I have one unopened package and one package that is now missing one. I would like to get a credit for them and possibly order the right size. Thank you in advance for your help.

Date of experience: November 06, 2022

Rated 1 out of 5 stars
Verified

Order canceled? No response from company.

I received notice that my order had been shipped, followed by notice that my order had been canceled. Cost of item was refunded but not the shipping fees. No explanation. Phone listed is not in service and emails have gone unanswered.

Date of experience: December 14, 2022

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Rated 1 out of 5 stars

Ripped off

Got jacked out of 30$ in wrong vacuum cleaner bags needed type w got A ordered 10/31/22 been trying to call since today the number is been disconnected 😡

Date of experience: October 31, 2022

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