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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, emphasizing its speed and careful handling. The platform's ease of use and the helpfulness of the staff also receive positive feedback. Consumers appreciate the reasonable prices and the ability to compare carrier ratings before making a choice. Many reviewers express a strong willingness to recommend the service to others, citing smooth transactions and excellent communication throughout the shipping process. While the booking process seems to have mixed opinions, with some finding it straightforward, the overall sentiment remains highly positive. People highlight the platform's effectiveness in connecting them with reliable shippers, especially for complex or oversized items. The responsiveness and professionalism of the drivers are frequently mentioned, contributing to a satisfying experience for the majority of users.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Used this service for the first time to sell off a 77 inch OLED tv on eBay within the US. Their platform has the ability to incorporate your eBay listing into it. After listing, I received a few... See more

Company replied

Rated 5 out of 5 stars

Quick and careful delivery of a antique china cabinet that has been in our family for over a hundred years. It was packed carefully and delivered quickly. Highly recommend.

Company replied

Rated 5 out of 5 stars

When I was putting out a bid to have a motorcycle shipped from AL to CO I was steadily getting offers for anywhere from $1100 to $1400. When I saw Matt’s bid come in at $700 I told myself, “no way is... See more

Company replied

Rated 1 out of 5 stars

Unfortunately my experience with uship was terrible to say the least. My vehicle arrived with clear and visible damage. I attempted to go through the vendor to get the damage fixed. After being comple... See more

Company replied


Company details

  1. Shipping Service
  2. Auto Market
  3. Logistics Service
  4. Moving Company
  5. Vehicle Shipping Agent

Written by the company

uShip is the world’s first and largest shipping marketplace. Easily connect with trusted shipping companies for vehicles, furniture, freight, and more. Get instant quotes, compare options, and book hassle-free with uShip.

uShip

Written by the company

We're committed to making shipping simple!
People and businesses use uShip because it’s easy and affordable to price, book, and ship everything from cars to cranes, freight to furniture, and households to horses—whether it’s going local or long distance. Our shipping marketplace helps you connect with trusted, feedback-rated service providers of all kinds—large companies, small fleets, single-truck owners and even roadtrippers—that compete for your business and offer extra cargo space at a discount. Every 30 seconds a new shipment is listed on uShip worldwide. So, what are you shipping?

Ship with Confidence Guarantee

When you ship with uShip, you're backed by uShip's Ship with Confidence Guarantee that covers payment disputes and cases of damaged, missing, or stolen shipments.

When you ship with uShip, you're backed by uShip's Ship with Confidence Guarantee that covers payment disputes and cases of damaged, missing, or stolen shipments.
Sometimes things happen, and hopefully, your shipment was covered by the uShip Protection Plan, but we realize that's not always the case. So we created the Ship with Confidence Guarantee for payment disputes and cases of damaged, missing, or stolen shipments. If you follow our Safe Shipping Guide to ensure that your shipment is delivered safely, then you may be compensated you up to $500 in the rare case of damage or loss. The uShip Support Team is also here to help mediate disputes between you and your chosen service provider should the need arise. Learn more about uShip's Ship with Confidence Guarantee at: https://help.uship.com/hc/en-us/articles/207061137-Ship-with-Confidence-Guarantee

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Easy process

Easy process. My potential drivers were respectful and courteous. The driver is chose had great communication and was timely.

Date of experience: June 27, 2025

Rated 5 out of 5 stars

Excellent Service

This is the third time I've used uShip and like the previous times before, everything went smooth and the communication was excellent. I highly recommend!

Date of experience: June 24, 2025

Rated 5 out of 5 stars

Quick and careful delivery

Quick and careful delivery of a antique china cabinet that has been in our family for over a hundred years. It was packed carefully and delivered quickly. Highly recommend.

Date of experience: June 21, 2025

uShip logo

Reply from uShip

Hi Steven,
Thank you for your recommendation! We're happy to see your family heirloom was delivered with care. We look forward to working with you again for all your shipping needs.

Rated 5 out of 5 stars

Use often

Use often. Works great!!!

Date of experience: June 26, 2025

uShip logo

Reply from uShip

Hi Susan,
Thanks for the review! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Easy to set up an account

Easy to set up an account. Before chosing the carrier I could see their rating, which is very helpful.
Easy to navigate the tracking of the goods. I do recommend u ship.com to everyone.

Date of experience: June 25, 2025

uShip logo

Reply from uShip

Hi Anastasiya,
Thank you for your recommendation! Glad you were able to easily set up your account and match with a great carrier. We look forward to working with you again.

Rated 5 out of 5 stars

Perfect delivery at great price

Perfect delivery at great price. I am 😊

Date of experience: June 26, 2025

uShip logo

Reply from uShip

Hi Carolyn,
Happy to see you were able to find the right transporter for the right price on uShip. We look forward to working with you in the future.

Rated 5 out of 5 stars

Side by side

Had a side by side delivered, super smooth process! Driver was very professional and courteous. Great Communication from uship.

Date of experience: June 19, 2025

uShip logo

Reply from uShip

Thank you for your feedback! We're glad your side-by-side was delivered with care. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Joe from Ella Expedite was great

Joe from Ella Expedite was great! Good communication at each step of the process, and the bed frame was delivered from MA to IA on time and in great shape. Price of $500 was great for wrapping in blankets, loading, and delivery. Thank you!

Date of experience: June 16, 2025

uShip logo

Reply from uShip

Hi Ellen,
Thank you for your feedback. We're happy you were able to have your items blanket-wrapped and shipped with care. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Really great platform

Really great platform. Highly recommend that everyone uses it when shipping complex things. My shipper was phenomenal at keeping me up to date.

Date of experience: June 22, 2025

uShip logo

Reply from uShip

Hi Frank,
Thank you for your recommendation! We're always happy to help when it comes to shipping big and bulky items. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Golf cart delivery

Last delivery was great

Date of experience: June 21, 2025

uShip logo

Reply from uShip

Hope your golf cart serves you well on the course! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Positive First Time Experience with U-Ship

Used this service for the first time to sell off a 77 inch OLED tv on eBay within the US. Their platform has the ability to incorporate your eBay listing into it.

After listing, I received a few quotes for shipping the item within days. After my auction ended, I accepted the lowest bid and was contacted by the shipper a day before to discuss the particulars. Shipper arrived at the time we agreed the next day and carefully places the package on his truck with protection. The package arrived at its destination within a couple days.

Very positive experience. Now I know that I have a reliable option if I ever need to ship large freight items across the US.

Date of experience: June 19, 2025

uShip logo

Reply from uShip

Hi Daryl,
We're happy that you could smoothly and efficiently ship your eBay sale to your customer thanks to uShip. We look forward to being your go-to shipping marketplace for big stuff.

Rated 5 out of 5 stars

Retired Jeff did a fantastic job

Retired Jeff did a fantastic job! His communication was frequent and professional. I gelt comfortable that my item was being handled with utmost care. It was delivered in perfect confotion. Thank you Jeff!

Date of experience: June 16, 2025

uShip logo

Reply from uShip

Thank you for your feedback! We're glad you're satisfied with your carrier and that your shipment was delivered in perfect condition. We look forward to working with you again in the future.

Rated 1 out of 5 stars

Unfortunately my experience with uship…

Unfortunately my experience with uship was terrible to say the least. My vehicle arrived with clear and visible damage. I attempted to go through the vendor to get the damage fixed. After being completely blown off by the vendor I reached out to Uship who was completely unable to help in anyway. Beware they don’t assume any responsibility at all for the actions of vendors they allow to be on there site. Also verify you read the small print on their insurance coverages, as a last resort I tried to have the damage paid for with the coverage I bought but was denied over a $10 difference… never again.

Date of experience: May 26, 2025

uShip logo

Reply from uShip

Hello,

As a neutral online marketplace, we do not hire contractors. We are a site where users like your self can make agreements with other users on the site. You contract with other users by booking with them, uShip provides the platform for you to do so. 

We understand this may not be the outcome you hoped for and apologize for the bad experience. Please respond to the latest email sent by your case manager if you have any questions.

uShip Team

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