united-states-flag.com Reviews 49,271

TrustScore 4.5 out of 5

4.6

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the high quality of the flags and other products. Consumers consistently praise the robust construction and durable materials, noting that the flags withstand various weather conditions. People also appreciate the vibrant colors and overall craftsmanship, which exceed expectations compared to flags from other retailers. The company's delivery service and efficient order processing also receive high marks from reviewers. Customers highlight the speed and care with which their orders are handled, as well as the reasonable prices. Many reviewers express satisfaction with the value they receive, considering the quality of the products. Overall, the positive experiences underscore the company's commitment to providing excellent products and service.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I find peace in visisitn the cemetary during Flag and Memorial days when the veterans are remembered and gifted with memorial flags. I was devestated when on veteran's day his grave was missed. Th... See more

Company replied

Rated 5 out of 5 stars
Verified

This is an excellent nylon, high-quality, colorful American flag! Each year we get a new cloth flag to replace the faded, often torn one we fly year-round. It's been flying for 6 weeks now. This compa... See more

Company replied

Rated 5 out of 5 stars
Verified

Flags are thick and well made. Shipping was quick, packaging was secure & responsible, and communication was helpful. My flag is in a potted plant, under a balcony overhang. It's been there since Apri... See more

Company replied

Rated 5 out of 5 stars

I initially made a purchase, waited on tracking info; when it was time for my flag to show up it said it had been delivered by the USPS. Unfortunately the flag was not delivered, idk where it was or... See more


Company details

  1. #73 of 174 best companies in Furniture Store
  2. #5 of 9 best companies in Flag Store

Information provided by various external sources

Buy US flags for less at the United States Flag Store - The Largest Online Vendor of Flags. Fast shipping, Great Service, Guaranteed low prices.

Snag a pleated fan for your porch this spring!

Written by the company

Only $12.95!
Use coupon code PILOT for an additional 10% off!

Satisfaction Guaranteed

We guarantee you will be satisfied with our products. If not, return them and you will be credited in full. For more details, see our FAQ page.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

49K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

High quality and great customer service

I initially made a purchase, waited on tracking info; when it was time for my flag to show up it said it had been delivered by the USPS. Unfortunately the flag was not delivered, idk where it was or went to but I reached out to customer service showed them screenshots of the delivery, also screenshots of our cameras showing it was never delivered, they were very abrupt about getting me another flag (5x9 super tough highspun polyester) it was delivered UPS 3 days later.
The quality is absolutely 💯 def recommend this store for quality and customer service!!!

Date of experience: July 05, 2025

Rated 2 out of 5 stars

I purchased 2 porch type flagpoles Item…

I purchased 2 porch type flagpoles Item number 60731. A standard flag is typically 3' X 5'. However, the clips in these poles are only spaced at approximately 30" apart. This is very odd and unacceptable. They can be used but I have to modify them. I did write to customer service but have not heard back yet and unfortunately based on other comment reply it seems I will probably get an answer saying they are sorry with no further information. Very disappointed in Valley Forge as they state they are the greatest name in flags. Not really

Date of experience: June 28, 2025

Rated 5 out of 5 stars
Verified

An AirForce Airman should never be forgotten.

I find peace in visisitn the cemetary during Flag and Memorial days when the veterans are remembered and gifted with memorial flags. I was devestated when on veteran's day his grave was missed. The grave has both a traditional stone and veterans memorial foot plate. I vowed to not let it happen again.

It was difficult to find an AirForce grave side flag holder until I stumbled across united-states-flag.com. I was a little skeptical but found product to be a quality stand that was easy for an artheretic older gal to install. The colors are beautiful and I'm hoping to enjoy seeing it during my visits.

Thank you for helping me make sure my favorite US Air Force angel veteran is never forgotten.

Date of experience: January 28, 2025

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Reply from united-states-flag.com


Thank you very much for your kind review! We truly appreciate you taking the time to share your positive experience with our company.

Rated 4 out of 5 stars

Extremely durable

I have no idea where I got this flag from but it lasted a whole year flying in the bed of my truck. I am on this website getting another one. By far the only flag I've had that lasted as long as it has. Freeway speeds are no problem for it

Date of experience: June 08, 2025

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Reply from united-states-flag.com

Thank you very much for your kind review! We truly appreciate you taking the time to share your positive experience with our company.

Rated 1 out of 5 stars

Flag purchased was not as described on…

Flag purchased was not as described on website. Inferior quality as stars on flag were printed on fabric and not a true white (a superimposed white star over deep blue fabric lending more to a grey color. This as opposed to a true white or embroidered white star). Description made no reference to product/make specifics. Requested to return for refund and told returns not accepted on clearance sale products. Nowhere on the website did I see this mentioned and the price I paid is higher than the sale price currently listed.
I can only assume this company isn't transparent with their policies and moreso, the quality and craftsmanship of their products. No more business from me.

Date of experience: May 22, 2025

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Reply from united-states-flag.com

Thank you for taking the time to speak with us today. We are glad that we were able to address and fix the issue with your order. Your satisfaction is important to us, and we appreciate your patience throughout the process.

If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars
Verified

Flags are thick and well made

Flags are thick and well made. Shipping was quick, packaging was secure & responsible, and communication was helpful. My flag is in a potted plant, under a balcony overhang. It's been there since April 1st and will stay there until Oct 31st. Glad I bought 6 - I already shared the rest with friends & family.

Date of experience: February 20, 2025

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Reply from united-states-flag.com


Thank you very much for your kind review! We truly appreciate you taking the time to share your positive experience with our company.

Rated 5 out of 5 stars
Verified

The Flags are wonderful and a great…

The Flags are wonderful and a great size. Love they are made here in the USA!

Date of experience: February 02, 2025

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Reply from united-states-flag.com

Thank you for your review! We are pleased to hear that you are happy with your stick flags. Your satisfaction means a lot to us, and we appreciate your support.

Rated 5 out of 5 stars
Verified

On time and as promised

On time and as promised. Good quality flag and pole.

Date of experience: February 26, 2025

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Reply from united-states-flag.com

Thank you for your kind review! We are delighted to hear that you are happy with your flag and flagpole, and that your order arrived on time. Your satisfaction is our top priority, and your feedback is greatly appreciated.

Rated 5 out of 5 stars
Verified

Flag was nice and arrived quickly.

Date of experience: April 03, 2025

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Reply from united-states-flag.com


Thank you for your delightful review! We are thrilled to hear that you are happy with your flag and that your order arrived quickly.

Your satisfaction is very important to us, and it motivates us to keep delivering quality products and service.

Rated 5 out of 5 stars
Verified

I ordered 2 flags since the price was…

I ordered 2 flags since the price was so reasonable, gave 1 flag to my younger brother Brian who is a U.S. Army Veteran. I am a Air Force Veteran, A beautiful mostly cotton United States wall flag. It's hanging on my wall now. See attachment. I'm very happy and satisfied with my purchase. Thank you to all your employees that contributed to the process of making the flag, and shipping my purchase. God bless you all, and God bless the United States of America.

Best Regards,
Russell A. Lavallee

Date of experience: March 20, 2025

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Reply from united-states-flag.com

Thank you for your review! We truly appreciate you taking the time to share your thoughts with us.

We are delighted to hear that you are satisfied with the service and that your item arrived quickly. Your feedback is invaluable in helping us maintain the high standards we strive for.

Rated 4 out of 5 stars
Verified

I spend more on shipping than product

I tend to spend more on shipping than the actual product. That may say more about how affordable their products are though.

Date of experience: March 21, 2025

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Reply from united-states-flag.com

Thank you for your review. We appreciate you taking the time to provide us with your feedback. It’s invaluable to us as we strive to improve our services and meet the needs of our customers.

Rated 5 out of 5 stars
Verified

Great customer service with fast…

Great customer service with fast delivery! Flag is of wonderful quality!

Date of experience: March 20, 2025

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Reply from united-states-flag.com

We are delighted to hear that you are satisfied with the service and that your item arrived quickly. Your feedback is invaluable in helping us maintain the high standards we strive for.

Rated 5 out of 5 stars
Verified

I got what I ordered and got it on time

Date of experience: March 21, 2025

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Reply from united-states-flag.com

We are delighted to hear that you are satisfied with the service and that your item arrived quickly. Your feedback is invaluable in helping us maintain the high standards we strive for.

Rated 5 out of 5 stars
Verified

Very nice see if last

Very nice see if last America

Date of experience: March 21, 2025

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Reply from united-states-flag.com

Thank you for your review. We appreciate you taking the time to provide us with your feedback. It’s invaluable to us as we strive to improve our services and meet the needs of our customers.

Rated 5 out of 5 stars
Verified

American made

Made in America and different sizes available and materials .

Date of experience: March 21, 2025

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Reply from united-states-flag.com

Thank you for your review! We truly appreciate you taking the time to share your thoughts with us.

Rated 5 out of 5 stars
Verified

Easy to order

Easy to order, well constructed and MADE IN USA!

Date of experience: March 21, 2025

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Reply from united-states-flag.com

Thank you for taking the time to leave a review. We are thrilled to hear that you are pleased with our site and that we have the items you were looking for. Your feedback is greatly appreciated, and it motivates us to continue providing the best service possible.

Rated 5 out of 5 stars
Verified

Excellent USA quality.

Excellent USA quality.

Date of experience: March 21, 2025

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Reply from united-states-flag.com

Thank you for your review. We appreciate you taking the time to provide us with your feedback. It’s invaluable to us as we strive to improve our services and meet the needs of our customers.

Rated 3 out of 5 stars
Verified

The transaction was great easy

The transaction was great easy ! But very disappointing in your flags not even 2 days after putting them on my family graves they started to frey not really happy about that

Date of experience: March 21, 2025

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Reply from united-states-flag.com

Thank you for taking the time to speak with me today. I am glad we could rectify the issue concerning the flags. We appreciate your business

Rated 5 out of 5 stars
Verified

Mary Beth was very helpful and she…

Mary Beth was very helpful and she trying to get me the best flag possible cause i fly them on my truck and 70 miles an hr and there history with in a week the last flags she sold me lasted the longest i have my flags on 9ft pole stapped to my truck they go where i go she sent me a set i just got them yesterday and ill try them starting tomorrow hope they will stay together

Date of experience: February 24, 2025

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Reply from united-states-flag.com

Thank you for your review! We truly appreciate you taking the time to share your thoughts with us.

We are delighted to hear that you are satisfied with the service. Your feedback is invaluable in helping us maintain the high standards we strive for.

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