TriEagle Energy Reviews 49

No complaints I’m very satisfied with tri-eagle because they believe in helping to find the best rates for the elderly and low income families. Thanks tri-eagle.

Date of experience: July 03, 2025

Easy effective and chat worthy..
Everything was done through chat

Date of experience: July 02, 2025

I feel like I really save with tri Eagle energy. The only thing that could be better is if y’all had an app. However, the website is easy to navigate..

Date of experience: July 02, 2025

Date of experience: July 01, 2025

The past five years have gone very well with Tri-Eagle…. However, recent increases in our bill are outrageous. We keep our AC set pretty high (75-77) on a regular basis. We were out of town for two weeks with everything turned off / unplugged except one lamp, our Ring cameras and the AC (set at 82). Our bill was over $240!! We also recvd a message that we needed to expect even nigher charges for the upcoming week — again we are out of town, with very little electricity usage, and we’re being told our bill will be as high or higher!! I’m in real estate and I have been recommending Tri-Eagle to clients and friends alike. I now feel compelled to tell clients what happens after signing up with Tri-Eagle.
We’re very disappointed and will be transferring companies soon as we can.
TLee

Date of experience: June 01, 2025

I love being able to set a bank draft! Also, the rates are competitive and good. I believe they truly match my usage as well.

Date of experience: July 01, 2025

I have been a customer of TriEagle Energy for over 9 years. Their rates remain stable and do not increase during the term. They are easy to contact and will provide you with all of the available options. They do not try to up sell you or charge you to talk to any department

Date of experience: July 01, 2025

Billing problem the last 4 years that customer service refused to fix is no longer in practice
That saves me money.
A few dollars most months is important as I am on fixed income.
Your new automation phone pay system is great, very user friendly 👍.

The only reason this is not five stars is because customer service reps are too wordy (to many words) and speak too fast.
Don't mind the accent just slow down and use less words.

I worked customer service for years. Retired eight years.
Still see customers that say they miss me.
This review is straight up truth.
You are very close to being excellent.
Thank you for the opportunity.
Sincerely;
Byron Albright

Date of experience: June 30, 2025

Great pricesand plans
I'm in my 4th year of service

Date of experience: June 29, 2025

When we have a power outage, it’s because of AEP, not TriEagle. They have been doing good by us.

Date of experience: June 29, 2025

They charge too much

Date of experience: June 29, 2025

I've used TriEagle Energy for several years because their reasonable rate is always easy to find and understand on the contract summary. I've contracted with them, mostly, for wind energy, which I buy to do my part in saving energy and the planet. Their service has been efficient when I've needed it. I highly recommend their company.

Date of experience: June 28, 2025

I had to renew my service contract last year. Was told when I renewed if the rate changed within 30 days I could change to the cheaper plan. Yes, there was a rate change within the designated time period and never received the different rate. Very disappointed. Overall a good company but like everything else you have to watch your contract.

Date of experience: August 01, 2024

My rate has almost doubled and I am a disabled vetetan unemployed. I have been a good customer. I called and requested a lower rate but was denied 2 times. I WILL switch energy providers as soon as I am able. My God have mercy on this evil company.

Date of experience: May 02, 2025

Best price around. Always easy to call and get assistance.

Date of experience: June 28, 2025

Your rates are too high. Even when it came time to renew, you would not give me any better rate than you give the general public. The ONLY reason that I stayed with Tri Eagle is because I am too lazy to change.

Date of experience: June 28, 2025

Triangle has the best transparency of any of the energy companies I've dealt with in Texas they're fixed flat rate plus the 4.95 transport fee Make them better than anybody else in the business in the state of Texas That's a loyal customer talking for the last 6 years

Date of experience: June 27, 2025

Date of experience: June 27, 2025

There's really not any interaction, but everything done online is well laid out and easy to select and move through to get it all taken care of. Good communication on weekly usage and monthly billing, too.

Date of experience: June 27, 2025

When I moved into my house seven years ago I wasn’t sure what service plan to choose. So I called customer service. They listened to my needs and my concerns and helped me choose the right plan. They are the most friendly and knowledgeable employees. No other company has been able to match their prices. I really like the weekly usage reports. Excellent services. Excellent prices.

Date of experience: June 26, 2025