Verified
I always buy Travel Insured Cancel for Any Reason for every and any trip because there are so many unforeseen circumstances when traveling. It's comforting to know I am covered if needed. One trip w... See more
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Verified
The rep at Travel Insured was very professional and helped me to determine what type and how much coverage we needed for an international trip. She even advised me at one point not to add coverage fo... See more
Customer service people were curt. My son went to Italy and had an amazing opportunity to extend his trip, but they were not able to extend his insurance because he was already out of the country. I c... See more
Due to the passing of our mother, we had to cancel our trip to Europe. With no hassles , Travel Insured paid our claim in a timely manner once we submitted our documentation. We really appreciate yo... See more
Company details
- #16 of 24 best companies in Travel Insurance Company
Written by the company
Travel Insured offers coverage for trip cancellation (with cash reimbursement), out-of-network medical/evacuation, lost/delayed baggage.
Contact info
Winding Brook Drive 855, 06033, Glastonbury, United States
- www.travelinsured.com
4.3
Excellent
1K reviews
Replied to 49% of negative reviews
Typically replies within 2 weeks
Verified
Very helpful
Date of experience: June 17, 2025
Verified
Easy to work with
Quick and thorough responses. Everything was easy to understand.
Date of experience: November 10, 2024
Verified
Good Coverage at a fair price
Date of experience: October 23, 2024
Verified
Professional
Professional, easy to reach, just alot of paperwork!
Thank you for responding and getting my refund to me timely!
Date of experience: November 12, 2024
Verified
It’s impossible to use the app for a…
It’s impossible to use the app for a quote as the area to enter birth dates always seems to come back as incorrect. Even the email that had a quote for our upcoming trip would not allow me to purchase the plan as quoted. I instead went to Allianz and was able to finish in 20 minutes. Which included cruise and flights.
Date of experience: June 25, 2025
Verified
Great experience
Great experience, didn't have to use the insurance.
Dennis and Diane
Date of experience: October 27, 2024
Verified
The trip was cancelled before the final…
The trip was cancelled before the final payment so the insurance was a waste of money.
Date of experience: November 27, 2024
Verified
Fortunately I didn't have to us it
Fortunately I didn't have to us it. It was comforting knowing we had coverage it we needed it.
Date of experience: November 08, 2024
Customer service agents were curt; no extensions allowed after travel initiated.
Customer service people were curt. My son went to Italy and had an amazing opportunity to extend his trip, but they were not able to extend his insurance because he was already out of the country. I couldn't even buy an additional policy because he had already left and they had zero suggestions on other options. They also don't cover any changes initiated by the purchaser, only changes outside of the purchaser's control. I will never be using this company again.
Date of experience: July 01, 2025
Verified
Trip went well and we felt secure…
Trip went well and we felt secure knowing that we had insurance for all situations. A must when traveling with 85 yr old mother.
Date of experience: November 07, 2024
Verified
No Brainer
The product was clearly defined and enrollment was seem less on your web site. Very good experience.
Date of experience: May 29, 2025
Verified
The rep at Travel Insured was very…
The rep at Travel Insured was very professional and helped me to determine what type and how much coverage we needed for an international trip. She even advised me at one point not to add coverage for hotel stays that were refundable up until the last minute. I never felt that she was trying to upsell me and she clarified a confusing process. Highly recommend.
Date of experience: October 29, 2024
Verified
It might be okay
I don't think it is clear what we bought, what it covers and how it compares to what the cruise lines offer. I have the suspicion that it was close to the same things the credit card covers for free. What I want is interrupted voyage protection.
Date of experience: May 23, 2025
Verified
Never had to use it but thought it was…
Never had to use it but thought it was rather expensive
Date of experience: November 19, 2024
Verified
Did not have a claim
Fortunately we did not have to use travel insurance services but it was nice to know we had it if we needed it
Date of experience: May 23, 2025
Verified
I always buy Travel Insured Cancel for…
I always buy Travel Insured Cancel for Any Reason for every and any trip because there are so many unforeseen circumstances when traveling. It's comforting to know I am covered if needed. One trip where my travel partner became too ill to travel TI was there when I needed to use my coverage. Very customer oriented, compassionate and knowledgeable.
Date of experience: November 20, 2024
May use AI-assist with repliesRead more
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Verified
NEED MORE OPTIONS FOR REQUESTS
I am trying to submit two expenses on your website. None of the reasons for my request is listed as a cause for reimbursement. There was a delay at the airport AND a cruise ship couldn't moor in a port that caused a to miss a schedule tour. Please add another choose as "Other" for reasons to submit a claim request. Not all requests are military related. Also, there are two dates of reimbursement requests. NOT a single date.
Date of experience: May 25, 2025
Reply from Travel Insured International
Good Morning - We do apologize you are having this issue. Please call us at 1-800-243-3174 M-F 8 a.m.- 6 p.m. EST so we may better assist you.
Verified
Ended up in the hospital with heart…
Ended up in the hospital with heart problems. Had to cancel cruise. Spoke with them on the phone and received an email with all the forms to fill out. Am recovering at home now and finally was able to mail off everything yesterday. The girl on the phone was wonderful and very helpful. Hopefully I'll be getting a refund on my cruise soon.
Date of experience: November 15, 2024
Due to the passing of our mother
Due to the passing of our mother, we had to cancel our trip to Europe. With no hassles , Travel Insured paid our claim in a timely manner once we submitted our documentation. We really appreciate your understanding and condolences. We surely will use Travel Insured in the future.
Date of experience: June 23, 2025
Verified
I still haven’t received my money from…
I still haven’t received my money from you all
Date of experience: June 03, 2025
Reply from Travel Insured International
Michael-
We apologize for your frustration during the claims process. It appears we are pending the full documentation required for the claim review. If you have any questions pertaining to the information needed for the claim please call 1-877-771-1189, Option #3 for Claims, or email the Claims Department at claims@travelinsured.com. We look forward to assisting you and to resolving your claim!
-Catherine
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