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Thrivent Financial is a Fortune 500 not-for-profit financial services organization headquartered in Minneapolis, Minnesota, and Appleton, Wisconsin and founded by Lutherans.
Minneapolis, United States
3.0
7 reviews
Sad to say the customer service is almost a zero! You lose money with their investment approach. The only person making money is your advisor who literally never returns calls or e-mails. When you call the main number they make excuses for the advisor and make promises that they don’t fulfill. I would not recommend anyone to Thrivent! Stay clear!
Date of experience: April 18, 2025
Everyone in the office was very kind and efficient. I was so very happy with the business encounter I had with them (Thornydale office in Tucson) I can not give enough stars! THANK YOU THRIVENT!
Date of experience: April 02, 2025
THEY SAY THEIR CHRISTIAN AND COMMIT FEDERAL FRAUD THEY WILL BE BOILING IN THE LAKE OF FIRE AND THEIR EMPLOYEES ARE NOT CHRISTIAN OR THEY WOULD NOT BE MAKING PERSONAL YES PERSONAL WITHDRAWALS OUT OF PEOPLES CHECKING ACCTS LAWSUIT FILED THEY ARE GETTING SERVED FOR THE EMPLOYEE IN THE LIFE INSURANCE DEPT THAT DID THIS WE FOUND OUT WHO THE EMPLOYEE IS TODAY IS JUNE 2024 THE EXACT DATE TODAY DOESNT MATTER JUST KNOW IT HAS BEEN DONE WITH INSURANCE FRAUD ATTY AND CONTACTED INSURANCE COMMISSIONER THERE ARE CRIMINAL CHARGES FILED NOW THEY WILL BE GETTING ALL THIS SOON..WE HAVE ALL PROOF AND BANK CONVERSATIONS ON 3 WAY WITH THRIVENT LIFE INS DEPT AS WELL WE HAVE ALL EMAILS YOU NAME IT WE HAVE ALLLLLLL PROOF THEY SCREWED OVER THE WRONG LION IN THE JUNGLE.
Date of experience: February 28, 2024
My parents took out a life insurance policy on my disabled sister 16 years ago. My mother is listed as 100% beneficiary on the policy that she and my father have paid on for years. When contacting Thrivent to collect on the policy, my parents were informed that they are not the beneficiary and the representative would not tell them who is.
A copy of the policy was faxed to Thrivent along with Guardianship/Conserator paperwork but Thrivent is still insisting their records show a different beneficiary and they will not say who that is. This is the worst Life Insurance company I have ever dealt with and I work in Insurance. My advice - cash out your policy and apply the funds elsewhere. This company is beyond reprehensible.
Date of experience: June 19, 2024
Absolutely horrible customer service. IF you can get through to talk to someone it takes months and jumping through months of hoops to get your money moved. I've been working on them for over a year and it still is not done. They always need one more thing. Invest with these guys at your peril....
Date of experience: February 07, 2024
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