The Crypto Merchant Reviews 228

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

Ordered 2 diff. WLlets @ same time, from diff. Merch. My experience with your business was quick, efficient & painless, very much the opposite of the other merch... still waiting 4my product arri... See more

Rated 5 out of 5 stars
Verified

I usually wonder whether these are "real" reviews... trust me, this one is. While looking for a specific device, I learned that US citizens are having problems purchasing direct from the manufacturers... See more

Rated 5 out of 5 stars
Verified

Hello all my product arrived on 09/10/2021, I am very satisfied with the storage and overall quality of the product. I'm learning how to use, I recommend everyone to purchase the product is safe to... See more

Rated 5 out of 5 stars
Verified

The Crypto Merchant (TCMerch) is consistently the best choice for all manner of Hardware. I have multiple Security Keys as well as multiple Cold Storage Hardware Wallets. Every $ I spend while shoppin... See more


Company details

  1. #9 of 58 best companies in Cryptocurrency Service

About The Crypto Merchant

Written by the company

Your Trusted Source for Crypto Hardware Wallets

As a leading online platform dedicated to all things crypto, The Crypto Merchant offers an extensive range of hardware wallets. Our commitment to security and customer satisfaction makes us an ideal choice for purchasing crypto hardware wallets. With a wide selection of trusted brands, including Ledger and Trezor, The Crypto Merchant ensures authenticity and reliability.

We understand the importance of safeguarding your digital assets, and our curated selection of products reflects our dedication to providing you with the best security solutions in the crypto space. Shop with confidence and take control of your crypto journey with The Crypto Merchant.

Your Feedback Matters!

Have you shopped with The Crypto Merchant? We'd love for you to share your experience on Trustpilot. Your review helps fellow crypto enthusiasts make informed decisions!

© 2025 The Crypto Merchant. All Rights Reserved.

Visit our official website: thecryptomerchant.com

The Crypto Merchant Guarantee

Our U.S. based team of crypto experts has your back.

The Crypto Merchant boasts an impressive collection of the best hardware wallets available in the market. From renowned brands to cutting-edge technology, their selection caters to every investor's unique needs. Whether you're a seasoned trader or just starting your crypto journey, The Crypto Merchant has the perfect hardware wallet for you.

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4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

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Rated 5 out of 5 stars
Verified

First off the site layout was easy to…

First off the site layout was easy to navigate, and didn’t have 30 adds popping up. Second this is the only place (at least that I can find, and I looked) to buy a physical bitcoin to gift. Third I would say the communication between us was great. I got a receipt and tracking with my purchase. So…. I came back the next day and doubled down on my order.

Date of experience: May 10, 2025

Rated 5 out of 5 stars
Verified

ABOVE AND BEYOND

Even though my order ran into a shipping nightmare, Stephanie went above and beyond to make things right. Her communication was clear, fast, and genuinely kind throughout the entire process. I didn’t end up receiving the product, but I felt fully supported the whole way. Great customer service like this is rare—thank you!

Date of experience: April 15, 2025

Rated 5 out of 5 stars
Verified

NEW CUSTOMER EXPERIENCE

Ordered 2 diff. WLlets @ same time, from diff. Merch.

My experience with your business was quick, efficient & painless, very much the opposite of the other merch... still waiting 4my product arrival...

...good job, good merchant 2 order from "@ least that's my view @ present."

Date of experience: February 05, 2025

Rated 5 out of 5 stars
Verified

You guys had a great offer on Trezor…

You guys had a great offer on Trezor wallets. I bought my ledger wallet from you and it's been a great wallet. I was nervous buying from a retailer, but 1st experience worked out well, so I came back. Buying the Trezor for my brother so I don't have to hold his crypto anymore.

Date of experience: January 17, 2025

Rated 5 out of 5 stars
Verified

Smooth delivery!

My order was processed very smoothly! The team reached out to me with updates about my order! I was able to track my order all the way until it reached my door! 10/10 service!

Date of experience: January 01, 2025

Rated 5 out of 5 stars
Verified

Great Experience

I had a great experience with my order. It arrived fast, and the package was in perfect shape, with the tamper-proof seal untouched. The hardware wallet works perfectly.

Date of experience: November 26, 2024

The Crypto Merchant logo

Reply from The Crypto Merchant

We certainly appreciate your trus and your business

Rated 5 out of 5 stars
Verified

Simple and easy

You made the process simple

Date of experience: November 12, 2024

The Crypto Merchant logo

Reply from The Crypto Merchant

We really are simple and easy (well some of us are)

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