Verified
When I'm meeting nobody and become a friend, by that you'll learn how to be professional also how to handle your self, all of that I experience from the very first time I start my career in BPO indust... See more
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Text Request is a great business texting software. Our team uses the web-based version and the mobile app version of the software. Text Request uses our business' landline's phone number to allow us t... See more
Company replied
Verified
Overall Text Request has been great for our company. The only two things I would like to see improved is the amount of texts it takes with 1 emoji used. We are a company and want our messages to be vi... See more
Company replied
TextRequest is an honest SMS provider that cares about our issues and responded to them as fast as we can reasonably expect. Other vendors like Klara, Nimble, and ZipWhip all played games to extract m... See more
Company replied
Company details
- #176 of 272 best companies in Business to Business Service
- #18 of 56 best companies in Internet Marketing Service
- #100 of 315 best companies in Software Company
- #30 of 70 best companies in Software Vendor
- #14 of 56 best companies in Telecommunications Service Provider
- #3 of 6 best companies in Telemarketing Service
Written by the company
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.
Text Request. Ignite Customer Engagement
Written by the company
- The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
- Request and collect secure payments by text. Track requests and revenue all in one place.
Quick and accurate 10DLC registration
We will walk you through the registration process.
Our support team is committed to ensuring your 10DLC registration gets approved in a timely manner. Although not everyone gets approved, our success rates are much higher than our competitors.
Contact info
417 Market Street Suite 201, 37402, Chattanooga, United States
- 4232180111
- info@textrequest.com
- www.textrequest.com
Text Request
4.6
Excellent
411 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
When I'm meeting nobody and become a…
When I'm meeting nobody and become a friend, by that you'll learn how to be professional also how to handle your self, all of that I experience from the very first time I start my career in BPO industry
Date of experience: June 09, 2025
Verified
It has helped so much in contacting
It has helped so much in contacting, corresponding & confirming service with our service customers when they can't be reached by phone call.
Date of experience: June 09, 2025
Reply from Text Request
Thank you for taking the time to leave us a review . We love your use case! Please reach out if you ever have any questions.
Verified
Easy to manage.
Date of experience: May 19, 2025
Reply from Text Request
Thank you for leaving us a review.
Verified
Simple and Easy to use
Date of experience: May 19, 2025
Reply from Text Request
Thank you for taking the time to leave us a review
Verified
Reply from Text Request
Stella, thank you for leaving us this review. I've shared it around the office! Please reach out to success@textrequest.com if you have any questions.
Fully Satisfied
Date of experience: May 16, 2025
Reply from Text Request
Thank you for leaving us a review.
Verified
Great Biz Communication App!
We love utilizing this service to create better communication amongst our team and business customers! The staff with text request has been enjoyable to work with, too.
Date of experience: April 25, 2025
Reply from Text Request
Thank you so much for leaving us this review. I've passed your kinds words off to our support, success, and sales teams!
Verified
Reply from Text Request
Mike, thank you so much for leaving us this review.
Verified
Excellent product for small businesses, excellent customer service, too!
We have had a great experience with Text Request. The app/ site is user-friendly, the features of it are very useful, like sending auto-replies, scheduled texts, and auto-signature. The customer service and all the reps have been top-notch!
Date of experience: April 03, 2025
Reply from Text Request
Thank you so much for taking the time to leave us a review. I'll pass your praise on to our reps!
Verified
I Love using Text Request
I Love using Text Request! Easy to navigate, simple, efficient, friendly!
Date of experience: March 14, 2025
Reply from Text Request
Thank you for taking the time to leave us a review. Please reach out to success@textrequest.com if you ever need any help.
Verified
Overall Text Request has been great for…
Overall Text Request has been great for our company. The only two things I would like to see improved is the amount of texts it takes with 1 emoji used. We are a company and want our messages to be vibrant and inviting, however we had to scale it back because of how many texts it takes to use them. The other thing I would like to see added is on additional options to the scheduled messages. Maybe allow us to repeat daily, weekly, bi-weekly or monthly.
Date of experience: March 10, 2025
Reply from Text Request
Jessica, thank you for taking the time to leave us a review. I'll let our product team know about your dislike of the emoji count. We are working on more scheduled automations. Be on the look out for our weekly newsletter.
Verified
Sales is great
Sales is great. Organization is so-so. We signed up for integration only for another charge we were not aware of. Very pricey for only a texting service.
Date of experience: March 07, 2025
Reply from Text Request
Stephanie, thank you for leaving us a review. Glad to hear sales were great! If you have questions about your bill please reach out to success@textrequest.com
Verified
Awesome and reliable company
This company expertly and quickly, got us through the compliance issues we all face in this new texting world. Thank you for making us believe that "ease of use"
Date of experience: March 06, 2025
Reply from Text Request
Thank you so much for leaving us a review! Glad to hear we got things up and running for you.
Very prompt with customer service
Very prompt with customer service. Usually if you're reaching out with a problem it's urgent.
They were able to fix our texting and get us back up and running very quickly
Date of experience: February 12, 2025
Reply from Text Request
Sean, thank you so much for leaving us a review. Glad that our support has been top-notch for you.
Important information Fast
I am writing to commend Samantha Williams for her exceptional service. She was professional, communicated effectively, and resolved my issue promptly. Her assistance exceeded my expectations.
Thank you for having such dedicated and capable team members.
Date of experience: January 31, 2025
Reply from Text Request
Thank you so much for the kind words. I'll pass them on to Sam!
Verified
Our experience has been great
Our experience has been great. Getting signed up was quick and easy. They were very helpful in getting us started.
Date of experience: December 25, 2024
Reply from Text Request
Jenice, thank you for leaving us a review.
Verified
Reply from Text Request
Thank you for leaving us this review.
I'd sign up again!
Text Request is better than our previous program. The support is amazing, and the templates are great. The training modules won't let you skip one if you don't use that service/feature, so it always looks like you have training to do. But it is simple to learn to use. The only other issue is they limit the number of characters per text rather than having just one text, you can be charged for 3 when it's on all the same text.
Date of experience: December 10, 2024
Reply from Text Request
Thank you for leaving us a review. The carriers set character limits. If you have any questions please reach out to success@textrequest.com
Does what it is supposed to do.
Text Request at its core does exactly what it is supposed to do without a lot of overhead or training required.
The advanced features, which we don't subscribe to, are robust and capable, but aren't something that our organization is ready to expand into. It is good to know that the options are available should we decide to expand.
Date of experience: December 20, 2024
Reply from Text Request
Mike, thank you for leaving us a review. If you ever have questions about the other features, please get in touch with success@textrequest.com at any time.
I've been using Text Request for my Marketing Company
I've been using Text Request for my marketing agency, and I highly recommend it! Unlike other telecom systems, this one is incredibly easy to use and doesn’t create unnecessary hurdles when it comes to approving campaigns. What I love most is that it delivers results. As soon as we send out the texts, we immediately start seeing requests come in. It’s a reliable tool that gets the job done quickly and efficiently. If you're looking for a straightforward, results-driven text messaging platform, this is definitely the one to choose!! :)
Date of experience: December 19, 2024
Reply from Text Request
Paola, thank you for leaving this detailed review. Glad you've had a great experience with us!
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