Take Charge America is a God-send. We were at one point in 2019 so desperately in debt ($30K, not including the unforgiveable student loan/school bill), unable to afford food apart from our small but... See more
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Verified
One of the most important reasons why TCA was so successful for me were basically three reasons; 1. The company is staffed with real professionals who recognize and understand real debt management... See more
Verified
This Program is Life Changing. Debt is trap set by big banks to basically enslave society via debt, through a debt based banking system. The faster you realize this and let go, the faster you can re... See more
Verified
I had over $10,000 in credit card debt that my ex husband racked up without my knowledge (yes, one night in a casino can definitely get up to the amount of 10k”. I felt hopeless and that my credit was... See more
Company details
Information provided by various external sources
Since 1987, Take Charge America has been committed to helping people around the country improve their financial futures. We work with individuals and families facing a variety of financial challenges to help them achieve self-reliance, financial stability and independence. Our commitment to financial education has helped us become one of the largest nonprofit credit counseling and debt management agencies in the nation. We have helped more than 1.6 million people manage their finances and repay more than $5 billion in personal debts.
Written by the company
Contact info
20620 N 19th Avenue, 85027, Phoenix
- 866-528-0588
- support@tcasupport.org
- www.takechargeamerica.org
Scam
Robert did my interview and had me on the outlook for emails that have never come through and now today when I call I keep getting transferred to a line playing elevator music and I was on hold for over an hour. I thought this was a real company but now I am worried about me sitting in the office where I found out about this company to the fact that now I can’t not contact anyone
Date of experience: May 15, 2025
The worst does not return emails or…
The worst does not return emails or phone calls gave them money to set up a plan which they never did they took the money and applied it to another account ask for a refund have been waiting a week it's still no money no emails no communication
Date of experience: March 07, 2025
I just spoke to Carol
I just spoke to Carol. She was awesome! Everyone is so helpful and kind! I am at my last payment and working with TCA has been great. Totally recommend this company. Thanks so much to everyone there.
Date of experience: November 07, 2024
The new website design is a really bad!
The new website design is a real bummer. I can't see paydown per account and it's just an ugly UI.
Date of experience: September 11, 2024
Watch out for additional fees.
While I do like this type of program better than the other options.. like debt consolidation loans, bankruptcy, or the ones where you stop paying and wait for a settlement ... I would recommend another company to handle it vs Take Charge.
The main reason, is the higher monthly fee coupled with the now $5 fee to make extra payment. (this just started this week) ... so now there are additional fees that werent part of the program I initially signed up for. If you are an advocate non profit to help consumers in debt, why are you adding junk fees?!? It makes me really question their non profit status, which was investigated I believe at one point.. (Before added fees were part of the program)
The other negative, is that if you are making regular extra payments, they will often miss sending them out.. and I have had to call to say I dont see the payment sent to my creditor.
That being said, I whole heartingly recommend this type of program for those who are struggling with credit card debt, but maybe look for a company with no junk fees.
On a side note, their new website is a step down. You no longer have visibility to how much you have paid.. whether is total amount paid, or per account paid.
Date of experience: August 21, 2024
Verified
Process went smoothly and no issues.
Date of experience: August 01, 2024
Verified
This company is great
This company is great, the communication was also very good.
Date of experience: July 31, 2024
Verified
I am so happy I signed up with TCA
I am so happy I signed up with TCA. I am debt free today. TCA worked with me, if I had to change my date I could. They are a great company.
Date of experience: August 03, 2024
Verified
Difficulty resolving problems
Difficulty resolving problems. Often paid wrong amounts at the end a they overpaid some balances and then did nothing to resolve. I had to get the overpayment back myself.
Date of experience: May 09, 2024
Verified
"It Can Be Done"
One of the most important reasons why TCA was so successful for me were basically three reasons;
1. The company is staffed with real professionals who recognize and understand real debt management and can guide, advise and encourage their clients honestly with their best interest at heart.
2. They recognize that LIFE can throw curve balls at you at times and are not judgmental only supportive and understanding.
3. They truly care and want you to succeed!
Date of experience: July 19, 2024
Verified
Thank you 😊 The Service Was Excellent
Thank you 😊 The Service Was Excellent
Date of experience: July 17, 2024
Verified
Customer service is impeccable
Customer service is impeccable, love all,that work there, I couldn't have done it without your help, patience and overall kindness, I would not want to do a journey like this without your help. It's good to know there are still people that actually care. Thank you from the bottom of my heart, keep up the awesome things that you do, God bless you all, like I was blessed for your help
Date of experience: July 13, 2024
Verified
Form beginning to the end ,I had a…
Form beginning to the end ,I had a great experience with them ,great customer service ,they took the time to explain me and answer all my questions ,I’m so happy I got recommended to you guys that’s why I recommend all my friends who needs to join .
Date of experience: July 12, 2024
Verified
Verified
Customer service was great
Customer service was great. Finished paying off my debt in no time, couldn’t have done it without the help and understanding!!
Date of experience: July 12, 2024
Verified
Verified
They were understanding and easy to…
They were understanding and easy to work with! :)
Date of experience: July 03, 2024
Verified
Verified
Greate full
I'm. Truly great full for this program it gave me Pease of mind.
The staff is knolageble and ready to help.
My experience is great, I recommend you to use this company for your depth management.
Date of experience: June 27, 2024
Verified
Wonderful company that helped me payoff…
Wonderful company that helped me payoff my debt to get my credit in better standing. excellent customer service.
Date of experience: June 04, 2024
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