I recently visited the Stevens Creek…
I recently visited the Stevens Creek Volkswagen as a customer and regrettably had an unsatisfactory experience. The service I received was below par. They misplaced my order, leading to the parts I had scheduled not arriving on time. Further compounding my frustration, I later found out they had added a service to the list of tasks that I never authorized.
If you're considering using their services, I strongly advise you to be meticulous and double-check all arrangements and invoices. Please remain vigilant and attentive with every step when dealing with this team.
Date of experience: September 24, 2023