I have to say a big thank you to the company We placed an order and since my Grandson has had his bike stolen and they let us cancel this order straight away . Not many companies are so helpful as the... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Redirected
J'ai commandé des roues Mavic Ksyrium SL chez Starbike. Les roues sont comme prévu de Mavic, de bonne qualité à un prix raisonnable. La commande a été émise rapidement de l'Allemagne vers la France.... See more
Company replied
Redirected
The delivery to Australia takes a little longer but that's not a problem for me, especially when you can track the items. Products are well-priced and, importantly, well packaged! Also, some high cost... See more
Company replied
Redirected
I ordered the AtranVelo Lowrider Explorer front rack from starbike.com. I could not find a USA seller, nor any similar rack at such a good price. The shipping was more than the rack, but total cost... See more
Company replied
4.8
Excellent
1K reviews
Replied to 66% of negative reviews
Typically replies within 48 hours
Redirected
great prices and service
starbike had the tires I needed at a very competitive price. Delivery was prompt.
Date of experience: June 18, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Advertisement
My go to source for Rixen & Kaul
My go to source for Rixen & Kaul here in the United States. Exceptional quick servi!
Date of experience: June 04, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback and are glad that we could convince you to be your R&K supplier :).
Your Starbike Support Team
I have to say a big thank you to the…
I have to say a big thank you to the company We placed an order and since my Grandson has had his bike stolen and they let us cancel this order straight away . Not many companies are so helpful as these are
Date of experience: June 11, 2025
Reply from starbike.com
Thank you very much for your review. We really appreciate your feedback and we do a lot for customer satisfactions and quick support.
Your Starbike Support Team
Redirected
Hard to get Fat Bike fork great price and availability.
Found these guys online . Superb price and genuine product. Fast processing and dispatched quickly.
Date of experience: June 06, 2025
Reply from starbike.com
Thank you very much for your review. We really appreciate your feedback.
Your Starbike Support Team
Redirected
Efficient and correct
Easy to order, delivered extremely fast (ordered on Thursday, received on Monday - in Croatia).
Date of experience: May 26, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Advertisement
Redirected
Good prices and good service!
Date of experience: June 03, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Redirected
Everything as described
Everything as described. Ordering process easy, all import information available. Would buy from this shop again.
Date of experience: May 13, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Flawless Experience with Outstanding Customer Service
My experience was absolutely flawless. I did encounter a small issue after placing my order, but the customer service team was incredible and resolved it quickly and were really polite. Shipping was fast, and the tracking system worked perfectly throughout. I genuinely have nothing negative to say.
Date of experience: May 02, 2025
Reply from starbike.com
Thank you very much for your positive review. We really appreciate your feedback.
Your Starbike Support Team
Redirected
best price,no nonsense
best price,no nonsense! quick delivery! kein probleme !
Date of experience: March 18, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Advertisement
Redirected
Great store, I recommend it.
I periodically make purchases in this store. Excellent service and customer support. Always accurate terms of shipment and delivery of orders and compliance with all agreements. I recommend this store.
Date of experience: March 16, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Redirected
Excellent
Easy to order.
Delivery was fast and good package.
Product is great.
Excellent!
Date of experience: February 20, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Redirected
It's nice to work with Starbike
It's nice to work with Starbike. They indicate real delivery times to their warehouse of goods, fast dispatch and delivery. Support responds quickly and to the point. I will be happy to buy more. Thank you
Date of experience: February 11, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Iam super satisfied
Iam super satisfied, they sell Bike stuff which is hard to get your hands on and free gumbears yummie
Date of experience: March 08, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Advertisement
Redirected
AtranVelo Lowrider front rack
I ordered the AtranVelo Lowrider Explorer front rack from starbike.com. I could not find a USA seller, nor any similar rack at such a good price. The shipping was more than the rack, but total cost was still acceptable. Delivery was slow by today's standards, (15 days) but no import duties or Customs problems. Rack fit okay on new Windsor Tourist with chunky steel fork and disc brakes. Had to buy M5 16mm alloy spacers, M5 30mm cap screws, nylock nuts and washers separately as no hardware came with rack. Very happy with the outcome. Thanks, Starbike!
Date of experience: February 24, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Redirected
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Redirected
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Redirected
Quick shipping of item
Quick shipping of item. Good communication and tracking let me know how the package was proceeding. Followed from Germany to St.Louis USA. Package and content arrived in good condition. Could not ask for more
Date of experience: February 07, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your feedback.
Your Starbike Support Team
Advertisement
Redirected
Ordered 2 times the hottest stuff and…
Ordered 2 times the hottest stuff and got 2 times the hottest stuff without a doubt!!! Thank you very much for the great service.
Online shops looks old schoolish though and I was a bit sceptical but everything worked out very well!!!
Date of experience: February 10, 2025
Reply from starbike.com
Thank you very much for your review. We really appreciate your feedback. We do our best to provide the hottes service!
Your Starbike Support Team
Redirected
Wonderful Shopping Experience
I placed an order on Starbike.com for a wheelset and complete finishing kit from the Ritchey Classic range. Unlike the UK retailers, Starbike had stock of all items on my list at competitive prices and made the experience of shopping from the UK really easy.
Date of experience: February 04, 2025
Reply from starbike.com
Thank you very much for your review. We greatly appreciate your feedback.
Your Starbike Support Team
Redirected
Starbike are friendly team
Starbike are friendly team. Prices are affordable compare to other web shops. The most important that they are friendly. On the website products have full description, weight.
Date of experience: February 07, 2025
Reply from starbike.com
Thank you very much for your review. We appreciate your kind
feedback.
Your Starbike Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.