Fantastic Company to deal with
I had ordered a collar for my dog in their sale and a Browband for my horse. The dog collar was super quality, but sadly came up slightly too big. I advised Stampede straightaway and they offered me an alternative and sent me postage stamps, etc to cover the cost of return.
Then when I tried the Browband on my bridle, one of the loops was slightly too small and I could not do the popper up. Again I advised Stampede and they were amazing. I had to wait for new stock, but they sent me out a replacement and a gift for the delay and said to keep the original Browband and gave me some ideas to try to see if I could stretch the loop.
Amazing company who I will definitely use again and highly recommend.
By the way, I have several of their browbands and have bought as a gift before - they are all beautiful and fab quality.
Date of experience: August 17, 2024