Spoonflower Reviews 1,404

Product is nearly unusable. The activated adhesive is very hit or miss, the whole thing about “shrinking” makes corners nearly impossible and apparently shows very low quality material. My wife picked it out for being hardy and water resistant - one pass with a towel and the image ink comes right out. I’ve read alot on Reddit and this site about why you should avoid this overpriced product. I’m a construction tradesperson and this stuff is just awful. Wish we could be refunded.

Date of experience: July 06, 2025

Great customer service when needed and the product is top notch!

Date of experience: June 03, 2025

I am a surface designer and a sewist. Amber H. was so helpful - she helped me undrstand how spoonflower's measurements work which helped with a large project. It was a great customer service experience.
As far as printing quality, I have used Spoonflower for years and have found the quality to be excellent - with rich colors that are consistant.

Date of experience: July 01, 2025

Automated customer service in an industry that’s very particular. Ordered a few hundred dollars in samples to find one I liked. Found a pattern my designer and I agreed on but wanted it textured and on grasspaper. Inquired, was sent a link. Ordered. Received order where the color of the pattern goes from grey beige to brown. Unusable with the rest of the design. Complained and said that it should have been denoted by the customer service rep who sent the new link that it might appear different. They said not returnable and they couldn’t surmise my intent from my messages and they weren’t aware I would order direct from a link (how could I?!). Anyway I was told to pound sand (incidentally a better description of the color of the grasspaper version of the print). No attempt to offer anything else, no discount on a replacement or anything. Just out of luck and $1500

Date of experience: June 20, 2025

It’s been 8 months since I joined Spoonflower. I love it, it give me freedom work-wise. I love the concept of it. I’m glad to be a part of it. Just a bit bummer to compete with AI generated designs and even the royalty overal quite good (10%) comparing to others,i kind of hope there is a different with the royalty percentage between human designs and AI generated. Human designs should get more royalties. It will motivated both parties.

Date of experience: June 21, 2025

My recent experience with Spoonflower's support has been outstanding. They quickly resolved my 'Save' button issue, provided excellent assistance with a customer order, and were incredibly receptive to my suggestions for future improvements. Truly appreciate their attentive and helpful support!

Date of experience: June 19, 2025

Fabric is always the highest quality and exactly as advertised. Customer service is superior.

Date of experience: June 10, 2025

I bought some peel and stick wild peacock wallpaper for my bathroom. It is absolutely amazing and looks exactly as shown on the website. Creates such a statement in the bathroom. I also bought some buffalo print material for a duvet cover I’m going to make. Again, beautiful quality. I love how you can just pick the pattern and then pick whatever material you want to have it on- such a brilliant idea and excellent customer service. Material to recover a chair, but when I received it, the colours were slightly off as depicted on the website so they refunded everything no problem instantly!!! I just wish living in Canada I didn’t have to pay the exchange and the duty.!!!!

Date of experience: April 16, 2025

Needed unique fabric for patient gowns for a woman’s clinic. The uterine print fabric was a big hit. Great quality fabric and innovative designs.

Date of experience: June 02, 2025

WOW amazing service! Got samples very quickly, answered questions very fast and we love the fabric we purchased. Arrived in less than 5 days and it was beautifully packaged.

Date of experience: June 12, 2025

Designer support from Spoonflower has been great. They don't always answer my question(s) on the first return email but they are always willing to engage in a dialogue.

Date of experience: June 17, 2025

Great product, great customer service! So grateful for their products, the ability to order the same print in peel and stick, fabric, etc.

But I love their customer service best of all! Order with confidence. They are here for you!

Date of experience: June 09, 2025

I had a mishap on my design, my fault and spoonflower made it good. They were so helpful, just received the piece and love it! Thank you.

Date of experience: June 03, 2025

I cancelled my order soon after I made it to add an additional item. It was easy to do online and did not cause any delay in shipping. I LOVE the outcome of my project thanks to Spoonflower!

Date of experience: June 06, 2025

If you can’t find the fabric you need at Spoonflower, it isn’t made!
Since the fabric is printed when you order, it may take a couple of weeks to get it, but it is always worth the wait.
Ordering is so easy and I love the way it comes package with a sweet note of thanks or a little gift.

Date of experience: June 19, 2025

Excellent customer service with quick turn-a-round.

Date of experience: June 02, 2025

Date of experience: June 19, 2025

This comapny does not accept returns of unused and unopened bedding despite what their website, on line advertising and AI all say about their willingness to accept returns.

Date of experience: June 16, 2025

Spent over $500 on peel and stick wallpaper for my apartment only for it to start falling 2 months after application. Reached out to Spoonflower support and was told since I was beyond the 30 day window I wasn’t entitled to a refund. Don’t waste your money on the peel and stick!!!

Date of experience: April 01, 2025

I am saddened to write this. I shopped with spoonflower for 7 years, spending well over $100,000 and referring people to the site as my brand grew over the years. I developed a great relationship with spoonflower before they were bought out by Shutterfly. They truly cared about the products they were sending and the quality. Any issues that ever arose, they would make it right no questions asked.

This all changed this year. After placing a $15,000 order in January that came out perfectly, I thought as long as I asked them to oversee the order everything would be fine moving forward. In April, i started to see fellow small buisness owners compain about how horrible the print quality of the fabric is. I did not want to believe it. I thought maybe it was a fluke. I ordered multiple times, ordering the same fabric i have recieved from them that was printed vivid and bright, but this time, the fabric was faded, the colors were different, and to put it lightly it looked like crap.

They raised their prices and the quality went down the drain. When you order from them now, you will not recieve the fabric you see on your screen. It used to be that you would recieve fabric that looked exactly like the digital file, and now it looks like its been washed 10 times. faded, drab, and inconsistent.

The customer experience is no longer a concern, they claim they "updated their software" but i don't understand how a software update can make things worse. The small buisness community i am in speaks very openly about this. getting a consistent product for almost a decade, and all of a sudden it looks bad and they tell you well thats just the software update. They told me from now on, no fabric will look like it did earlier this year.

They refunded me for one of the three recent fabrics i ordered, so you will get a refund if you arent satisfied. They aren't crooks. But I literally cannot spend another dollar on this company because to run a clothing business you can't work with fabric that looks different :( its honestly devastating.

I write this in hopes that i can change this review one day and they will change back to the way it was. I want more than anything for them to realize that quality is more important than anything, I'm sure they are losing a ton of money from the people who have issues with their orders.

I literally think about how sad this is all the time because after so many years you feel a sense of loyalty to the brand. Hoping this isnt permanent and eventually i can rely on them for my business again. But until then. I would avoid purchasing if you run a business and rely on consistency.

Date of experience: May 01, 2025