Specs Collective Reviews 109

Great service! Got my glasses quickly and in perfect condition. Only one thing - the courier dropped it off without asking for a signature - which could have presented some issues if I was not home as my neighborhood is not safe.

Will def use again

Date of experience: July 07, 2025

I found a real and authorized store. I ordered my Oliver Peoples frame, and the quality of frame is amazing and lovely. Thanks to Specs Collective.

Date of experience: April 22, 2025

Excellent customer service. My order arrived fast and on time.

Date of experience: May 19, 2025

I wanted to leave a good review because the customer service was very prompt, delivery was also very fast. Its hard to find some of the frames offered on the site in the US.

Date of experience: April 22, 2025

Great customer service, was able to reach someone promptly through email and phone. Will be a repeat customer, highly recommend working with Oliver if you have the option.

Date of experience: April 08, 2025

Decent price, packaging and delivery. And very happy with my glasses.

Date of experience: April 15, 2025

Absolutely TRUST this company! I purchased a pair of Linda Farrow glasses and they did not match the markings of her name on the frames on her actual website. When I received them, Oliver went out of his way to contact his manufacturer, distributor, and Linda Farrow, and CC me on the conversation to get down to the bottom of why the markings did not match the actual Linda Farrow website. Within three hours this morning, I given that they are in fact legit Linda Farrow glasses. They allowed me to be in their network to talk to his providers, which is not something you see companies do anymore, I was a retail manager, and I had to get down to the bottom of these things regularly and a lot of these types of situations are kept in house, where customers are not a part of the process. The fact Oliver was willing to allow me to talk to the inner circle of people that he does his business with speaks volumes to me. Please let my story be a testament to you that this company is legit and they are going to 100% stand behind their products!

Date of experience: March 31, 2025

Received the spectacles. Good packaging and the item itself is good and high quality.

Date of experience: February 20, 2025

Specs Collective found specific frames that had been discontinued by the manufacturer for me as I really like the ones I currently have. They replied quickly and fulfilled the order quickly, Will buy again!

Date of experience: February 17, 2025

Extremely impressed with the quality of the frames received and how professional shipped. Communication was also prompt and professional. I will be definitely be purchasing again from this business. Highly recommended.

Date of experience: December 05, 2024

Amazing glasses and outstanding fast shipping, thank you!

Date of experience: December 02, 2024

Excellent service, quality and efficiency.

I ordered a pair of Akila’s Musas which were out of stock with the provider, so immediately they told me I could either cancel or wait until late October for the order to be shipped.

I waited and I have them now. Their shipping prices are very reasonable and they use UPS for Mexico’s shipping, which I loved.

I will definitely purchase from you guys again, and even more knowing you’re a small business. I will always support that.

Thank you.

Date of experience: November 05, 2024

A lovely pair of handmade Japanese frames I couldn't find anywhere else, at a fair price and excellent service, with fast delivery right to my door in Canada. Highly recommended.

Date of experience: October 03, 2024

This was the worst experience in the world. They charged me for shipping. They wrote that they would ship from Italy, but in the end they shipped from America, I had to pay 140€ for customs clearance. The worst company. They delivered for more than 2 months, they did not offer any compensation for the long delivery or for the amount I paid for customs clearance. I will never order anything from them and will write bad reviews everywhere!

Date of experience: October 02, 2024

I accidentally ordered the wrong glasses. Very quickly that was adjusted! Very friendly service Oliver from Customer Service!!

Date of experience: September 25, 2024

Oliver was very professional and helpful. He responded quickly and did everything to ensure my shipment arrived ahead of time. Highly recommended. Thank you very much.

Date of experience: September 11, 2024

Excellent customer service and high quality selections of eyewear..

Date of experience: September 05, 2024

Really great buying experience. Fast communication, Oliver was kind enough to keep me informed of a small delay. Once sent, arrived very quickly. Would shop here again.

Date of experience: August 16, 2024

Great and timely service eventhough I live outside of the US! Ordered a pair of Akoni sunglasses and the updates from ordering it till delivery was perfect.

I'm definitely bookmarking Specs Collective for future purchases.

Date of experience: August 16, 2024

Oliver is one of the most thoughtful, kind, and proficient professionals I’ve come in contact with in the business world. He kept me updated on my order and I feel that he cared about me. Specs Collective is a great business and I look forward to buying my glasses from them exclusively from now on.

Date of experience: May 22, 2024