Skate Warehouse Reviews 21

Always has good service I love this place so I have nothing bad to say about the company, but one thing I would say though for advice, is try to notify people that use air shipping for the following day the actual hours and when it really will take affect. Because some people are gonna expect to get their package at a certain time the following day and if you guys haven’t shipped it yet depending on the person they’re gonna be very upset. After a certain amount of time, it shouldn’t even be an optionto use air UPS or there should be like some kind of notification to let them know that the shipment might not be processed until the following day after a certain deadline.

Date of experience: April 16, 2025

I am really impressed with their customer service. These people are very patient and helpful! The prices are reasonable. I recommend this business to you!

Date of experience: May 20, 2024

Honestly disappointed at this company, their business hours suck, and if you place an order using card and put your billing wrong it still charges you and then have 0 customer service available to NOT reply to you due to their hours! And say you have 3 days to respond, WELL MAYBE IF YOU WEREN'T OFF FOR 3 DAYS?!

Date of experience: April 20, 2024

Ordered 3 sweatshirts on Thursday they arrived on Saturday morning all as ordered and the correct sizing, colour etc. Couldn't be happier.
The sales section on the site is much bigger than some large skate shops and is full of stock of kids, men and women.
Would use them again for sure.
Plus the people saying you have to match the credit address to the delivery address isn't true, you can set a delivery address whatever you please there is a box for this on the website, I got my items sent to different addresses than my own and differ to my card address.

Date of experience: November 16, 2023

I Googled a sold out bag by DC and Skate Warehouse popped up. I was skeptical that they had the sold out bag at half-price, but decided to take the risk using PayPal (just in case). Turns out they’re legit! Got my bag and sticker packs at 50% off, free shipping, and arrived in 2 days!!! Still dumbfounded.

Date of experience: July 30, 2023

Poor Effort from skateware house.. won't recommend or ever use there services again.. matching addresses to bank cards is some bull !!! If you pay for a item..they shouldn't be able to access if the payment to bank card addresses, that aren't the same... so if you have someone buy you something. It won't work !!! Kindly FECK YOU SKATEWARE HOUSE

Date of experience: July 16, 2023

I have been buying products from Skate warehouse since 2012 and have never had a single problem. If you're looking the cheapest and most affordable gear and apparel this is the place to look. I'm not quite sure how they sell goods for so cheap and make any profit but hey, it's amazing. They ship fast, usually include stickers with packages and every order comes with zero shipping fees. It can be hard to support your local skate shop when SW has everything for half off and it's all quality. Overall i've never had a bad experience of any sort buying product. This is definitely the place to purchase skateboard goods if you're on a budget or looking for more affordable gear.

Date of experience: May 25, 2023

I ordered a skateboard the evening of 12/12 and emailed them immediately to cancel as I wanted to pay with another method. I received an email the following morning (12/13) stating that they could not cancel the order becuase it has been processed. I responded to them and asked again that they not send the board and let me cancel and I will re-order with another payment method.
After no response to this email I recieved shipping confirmation saying they have shipped and provided tracking.
They completely ignored my quest to top the order after I asked the evening prior and immediately after I placed it.
They refused to refund and take the skateboard back.
Unbelievable lack of customer service. Now I will have to take it up with my bank to have them dispute it.

Date of experience: December 13, 2021

Date of experience: November 20, 2021

I've ordered 2 times from Skate Warehouse and the service was excellent. They seem to have the best prices and although the shipping can run a few days late, it's understandable right now. The 2 decks and other items were always carefully packaged and had no issues. The site runs well and easy to navigate. I won't hesitate to order again! The few negative reviews here seem to be fake and childish. I can verify my purchases so be careful when reading reviews that offer no info...

Date of experience: October 28, 2021

worst website and company ever worst items and fake boards DO NOT BUY FROM HERE NO MATTER THE PRICE their low prices are scams for plastic fake boards and UGLY clothes and UGLY shoes and they don't tell you what boards are made of on website so I got a fake skateboard horrible company they should refund no matter what IM SO FURIOUS WITH THIS WEBSITE

Date of experience: July 26, 2021

Horrible company horrible customer service.

Date of experience: May 22, 2021

Always delivers with no issues. They also assemble it together perfect every time, you just have to adjust your trucks yourself to find your balance. I have been using skate warehouse since 2010, I use it every year for a complete or a new deck, no issues.

Date of experience: December 16, 2020

Date of experience: August 05, 2020

Completely screwed up my order!
Then unlike many online companies today they made it right! Customer service was amazing very quick and kind. Figured out a way they could fix it right off the bat no questions asked. I couldn't be happier. Didn't once did I get the run around from these guys and they 2 day shipped the replacements.

Date of experience: February 15, 2020

Excellent service and shipping was super fast thanks Skate Warehouse ! Would definitely order again and tell friends.

Date of experience: January 22, 2019

Never had a bad time with Skatewarehouse. Their website design is great and straight forward, allowing you to find what your looking for with ease. I been using them for a long time and my packages always came in a reasonable time, their customer service is great, and their selection of products is amazing! Plus- They always send little stickers with whatever you order. Nobody hates stickers!!!

Date of experience: December 03, 2017

NEVER RECEIVED ORDER....WAS TOLD VIA EMAIL THAT IT IS PROCESSING AND WOULD RECEIVE CONFIRMATION BUT NOTHING. WAS CHARGED FOR IT AND JUST NEVER RECEIVED THE ITEM ORDER. TRIED REACHING OUT TO CUSTOMER SERVICE...BUT THE # ON LINE IS NOT VALID AND ONE EMAIL COMES BACK AS INVALID

I WILL NEVER ORDER FROM HERE AGAIN BUT I AM STILL WAITING FOR SOME SORT OF COMMUNICATION AS TO WHERE OF IF I AM GOING TO RECEIVE THE PRODUCT ORDERED OR A REFUND DUE TO IT NOT BEING IN STOCK SOME SORT OF COMMUNICATION WOULD BE GREATLY APPRECIATED

Date of experience: August 14, 2017

This is a great site with a wide range of products and great customer service. The delivery is quick and precise with a well packaged product. I'll definitly recommend thid site to my friends!

Date of experience: November 02, 2014