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I am so happy to move my hosting to SiteGound with the user-friendly manage tool and extremely helpful supporting team. My most important site is suck at previous hosting and the CPanel is crashed d... See more
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I sent a note trying to get answers on what SiteGround included in a hosting plan. I also had three other companies I was considering. The agent answered all my questions about SiteGround and cleared... See more
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Petar was AMAZING!!!! I've been really confused about domain registrar, DNS Hosting, nameservers, etc. He made it clear. FINALLY I totally get it. GREAT service. Wow, he was great, patient, and knowle... See more
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Not only is the server and hosting quality top-notch, but SiteGround also offers fantastic support. It starts with a helpful AI assistant (as expected these days), but unlike others, they don’t leav... See more
Company details
- #8 of 73 best companies in Web Hosting Company
- #62 of 272 best companies in Business to Business Service
- #4 of 25 best companies in DNS Provider
- #19 of 316 best companies in Software Company
- #5 of 44 best companies in Website Designer
About SiteGround
Written by the company
SiteGround is a leading hosting provider trusted by the owners of over 3,000,000 domains worldwide.
With over 20 years of experience and an extraordinary team of individuals who put their passion, dedication, and expertise into taking care of our customers’ websites, SiteGround has become the go-to place for anyone looking for a reliable hosting partner.
Why SiteGround?
Whether you’re a business owner establishing your online presence or an agency managing multiple sites, we have everything you need. Enjoy seamless website management with our own Site Tools control panel, 500% faster sites with а platform built for speed and powered by Google Cloud, superb site security with custom-built security features and expert, friendly support with 99% satisfaction rate.
Every SiteGround hosting plan also comes with:
- 24/7 top-rated technical support
- Free SSL for every website
- Free business email
- Free daily backups
- Free in-house built CDN
- WordPress auto-updates
- WordPress Security Plugin
- WordPress Optimizer Plugin
- Seamless WordPress Starter & Migrator
- 99.9% uptime promise
- 30-day money back guarantee
Services
Shared HostingWordPress HostingWooCommerce HostingContact info
700 N. Fairfax St, Suite 614, 22314, Alexandria, VA, United States
- www.siteground.com
4.8
Excellent
23K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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Live customer chat wins the day
Live customer chat wins the day! Once again, Siteground support quickly and easily walked me through my questions and provided simple instructions. Customer support here is the best.
Date of experience: July 06, 2025
Such great service
Such great service, every time I've needed it! Thank you, Siteground!
Date of experience: July 06, 2025
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Used them for many years - excellent support
I have used SiteGround for myself and a number of clients over quite a few years. Their offerings are very good as it the reliability of their systems. In particular, I continue to use and recommend them because of their excellent support. Highly recommended!!!
Date of experience: July 06, 2025
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It was always quick and straight.
Date of experience: July 06, 2025
Invited
The customer support has always been…
The customer support has always been fantastic. Thanks and keep it up!
Date of experience: July 06, 2025
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SiteGround is amazing.
I am so happy to move my hosting to SiteGound with the user-friendly manage tool and extremely helpful supporting team.
My most important site is suck at previous hosting and the CPanel is crashed down. Thanks for the technical team keep on trying to connect witth the unstable ex-Hosting and move the site (12GB) completely and it is back to normal now. I really feel so happy and appreciate to choose SiteGround.
Date of experience: July 06, 2025
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They were very helpful with getting my…
They were very helpful with getting my site back up and running.
Date of experience: July 06, 2025
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After a lot of days i got humble man on…
After a lot of days i got humble man on siteground, who solved my issues within 30 second without harassing ( like others always do on site ground)
Date of experience: July 06, 2025
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Exemplary as always
Exemplary as always. The technical staff is knowledgeable and friendly. Very helpful sorting out a CPU usage issue.
Date of experience: July 05, 2025
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Petar was AMAZING!!!
Petar was AMAZING!!!! I've been really confused about domain registrar, DNS Hosting, nameservers, etc. He made it clear. FINALLY I totally get it. GREAT service. Wow, he was great, patient, and knowledgeable. I'm really impressed!!
Date of experience: July 05, 2025
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The person on the chat got me through a…
The person on the chat got me through a lot of difficult instructions to my goal. I appreciated his help. But I don't know his name.
Date of experience: July 05, 2025
All my Questions Answered on Comparing Different Hosting Sites
I sent a note trying to get answers on what SiteGround included in a hosting plan. I also had three other companies I was considering. The agent answered all my questions about SiteGround and cleared up the questions I had about the other hosting options. He was honest to admit when he didn't know something about one of the other companies, but was willing to go to their site and check on things for me.
Date of experience: July 05, 2025
This guys are just amazing
This guys are just amazing ! Love SiteGround and their stuff. Thank you for your quick help when needed.
Date of experience: July 05, 2025
Siteground really has the best support
Siteground really has the best support. Incredible. The only thing I would say is that they do make it just a bit difficult for you to get to the support. That's because they want you to try to solve it yourself, as human support cost money. That's the main reason we stay with Siteground, they are a bit more expensive compared to others, but when you need them, they are there. And believe me you will need them once or twice.
Date of experience: July 05, 2025
Disappointed in service and attitude
I heard great things, but was severely disappointed.
The live chat was always responsive. The site was secure. No complaints there.
But there were serious issues that left a bitter taste in my mouth.
1) They employ dark patterns in selling you a plan that has a 70% discount, only to jack the prices up after year one or year two. This is not at all clear when you first sign up. They gave me a discount again when I renewed, when I explained the price hike was a surprise, but there is never a guarantee that they will do it in the future. You'd have to ask for it every year until they stop giving it.
2) The plan said "Backups are included." And it's true, you can restore from a backup. But, if you try to download a backup for your own storage or future use... they say that is a premium feature that you have to pay extra for. There is no technical obstacle, this is just extortion.
3) The performance was awful, on a tiny website with under 100 pages.
Date of experience: May 01, 2025
Invited
fast and prompt help
Date of experience: July 05, 2025
Invited
Great Customer service as usual
Date of experience: July 05, 2025
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This is a great company
This is a great company. I had an issue with our websites and Ervin solved the problem. Highly recommended.
Date of experience: July 05, 2025
The best hosting service so far
The best hosting service so far, I have used it for 7 years now. Although bit pricy, but the uptime is perfect!
Date of experience: July 05, 2025
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