Verified
They were fast and efficient and got us up and running so we can better protect our new home.
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
Verified
Simply Bits came promptly to install service, technician Donny was thorough, helpful and extremely competent. My system is working well--two computers, two tvs, 2 cell phones and some small devices.... See more
Verified
Horrible customer service! Requested to have my services moved to my new home, something simple one would think. The technician removed the equipment from the original home and never heard back from a... See more
Today we had two excellent installers come out and install our new antenna and modem. Donnie and Justin were gentlemen and got us going with three times the band width of Bluespan, same price and n... See more
Company details
- #7 of 12 best companies in Internet Provider
- #33 of 56 best companies in Internet Service Provider
- #11 of 21 best companies in Phone and Internet Service
- #35 of 56 best companies in Telecommunications Service Provider
Information provided by various external sources
Southern Arizona's largest fixed wireless Internet service provider. Also providing VoIP Phone Systems, Managed WiFi, Web Design and more.
Contact info
5225 N. Sabino Canyon Rd., 85750, Tucson, United States
- 520.545.0400
- info@simplybits.com
- www.simplybits.com
Verified
fast and efficient!
They were fast and efficient and got us up and running so we can better protect our new home.
Date of experience: June 16, 2025
Advertisement
Verified
The service is fast
The service is fast. The installation technician was fast , informative and funny. Great experience. Now I just have to pay the bill!
Date of experience: May 23, 2025
Verified
Efficient, Service
We are definitely very happy with the Service. Our Internet is fast and on spot
Date of experience: May 20, 2025
Verified
Professional and easy installation
Professional and easy installation and service was up and running easier than any other ISP I've ever had. The tech walked me through getting things set up and the control app is remarkably well put together.
Date of experience: May 08, 2025
Advertisement
Verified
Horrible customer service
Horrible customer service! Requested to have my services moved to my new home, something simple one would think. The technician removed the equipment from the original home and never heard back from anyone, no one showed up to install. When I called I was told I had to cancel my service and start a new service which was more expensive. Typically I was told someone would call me back, and they did two days later. This went on for 2 weeks! Needless to say I’ve moved on and use a competitor as my service provider. But I will never recommend Simply Bits to anyone. Completely dissatisfied and disappointed.
Date of experience: April 08, 2025
Verified
Prompt service
The service was good the monthly cost is a little high but every thing works good .I wish they had discounts for seniors with fixed income thank you
Date of experience: March 31, 2025
Verified
Verified
Above and beyond...
My installer went to great lengths to obtain a signal and remove my old DISH so that I could dispose of it. He was very helpful with getting me through the paperwork. Thank you, SimplyBits.
Date of experience: March 03, 2025
Advertisement
Verified
Super fast and very friendly great…
Super fast and very friendly great experience
Date of experience: February 27, 2025
Verified
The installer was fast
The installer was fast, efficient, and
friendly. He was able to explain everything he was doing, and answered all my questions.
Date of experience: December 03, 2024
Verified
The man ( Donny) who installed the…
The man ( Donny) who installed the apparatus was without exception...professional,completely knowledgeable and easy going. My internet service has been excellent since installation of of Simply Bits.
Date of experience: October 28, 2024
Verified
The technician that came to do our…
The technician that came to do our install was very friendly and knowledgeable! Great prices and great service!
Date of experience: October 09, 2024
Advertisement
Verified
I can use my stuff without any problem
Date of experience: September 17, 2024
Verified
So far so good
So far so good. 2 or 3 times late at night the service went down for a bit, but always comes back up.
Other than that, it's been great!
Date of experience: September 10, 2024
Verified
The installer
The installer, Don, did a great job installing the unit and gave me directions on how to use it once I find a wifi adapter to be able to use it.
Date of experience: September 04, 2024
Simply Bits
Simply Bits, and our rep Suzanne, in addition to being prompt, courteous and helpful, is able to troubleshoot issues before we even know there is a problem! They are an asset to any small business, we can not recommend them enough!
Date of experience: August 19, 2024
Advertisement
Verified
Verified
Pleasant & efficient process
From the first call to inquiry to installation was a pleasant experience. The installer was extremely helpful.
Date of experience: July 22, 2024
Excellent service
Excellent service. Super fast service my rep Suzette M. Was kind and very helpful always following up to ensure good service
Date of experience: August 07, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.