The worst health insurance I’ve ever had
This insurance company is so misleading. This is the worst health insurance I have ever had. My work switched to them this year and I’m full of regret and dread. :(
Date of experience: May 01, 2025
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
This insurance company is so misleading. This is the worst health insurance I have ever had. My work switched to them this year and I’m full of regret and dread. :(
Date of experience: May 01, 2025
Every thing is difficult. Their port hole works terrible you can’t use copay cards you can’t get help from hospitals on large bills. Do not get this insurance get real insurance. Blue cross anything but simple pay. It’s not simple and it sucks
Date of experience: April 07, 2025
Just don't. If you have the misfortune of being an a simple pay account, make sure you get everything in writing, they will lie through there teeth and charge you. They won't even notify you of the charges, half of the companies it'll just be taken from your paycheck. STAY AWAY if you can.
Date of experience: October 17, 2024
Great plan option that has saved me money! And way easier to understand than the normal insurance plans.
Date of experience: December 06, 2023
Simplepayhealth, is simple CRAP!
DOUBLING BILLING BACK BILLING AND THREATS TO SEND TO COLLECTIONS EVEN THOUGH PAID THEM FOR PROVIDING NOTHING AVOID AT ALL COSTS CONSIDERED YOURSELVES TO BE WARNED!!!!!!!
Date of experience: February 26, 2023
Employer switch to Simplepay Health in January. I hope your employer doesn't. Finding doctor's is hard...a lot of doctor's in my aera are not list...finding Tier 1 doctor's is even harder...Website has plenty of issues...I got a statement with a different company name on it... They said I should just ignore it...I couldn't access the page where you find doctors...their IT team couldn't find an issue...Now it happened again...I cannot access the "find a doctor" site...It's Saturday, I'm in pain but cannot go anywhere because I cannot check which places are in network...Nobody is on call on the weekends...Now I must wait till Monday morning...
It's also confusing that the Simplepay website re-directs you to a "virgin pulse" website...I first thought that's a scam....
Date of experience: May 21, 2022
Claim your profile to access Trustpilot’s free business tools and connect with customers.
Get free accountAnyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.