Shopify Reviews 3,499

Your cashback, is ruining my business

Date of experience: July 02, 2025

Shopify is too big of a company to hold payments or not payout next day, with Shopify you will only get two deposits a week so basically 8-9 deposits a month even when you choose daily payout, they take fees instantly but then take 4-5 days to pay on the money they just took fees on. They need to fix this asap

Date of experience: July 05, 2025

Avoid at all costs they don’t support businesses from fraud they always side with customer chargebacks! And charge fees for nothing your loss of stock money time postage and fees! I earned over £1k yesterday financial is showing £613 so where’s the rest?? Stolen so the dashboard shows £1014 payouts show £613 avoid the scammers customers scam but these are no angels

Date of experience: July 03, 2025

Shopify requires access to reading my email messages, cannot do anything without it. I have never seen that with other Andrpid apps.
Also I did not get any confirnation on return/refund, neither from the store nor from shopify, have to trust the salesman's words. No printed receipt, no email.
A never again experience.

Date of experience: July 03, 2025

The platform is not reliable, it carries out transactions between the customer and the store, but if you do not receive the merchandise or the refund they say you are at your own risk. Don't do any business with them.

Date of experience: July 03, 2025

How many trust Shopify with a 1.3 star rating that is very poor this type of rating proves Shopify are a scam Shopify steal money from many people they have no contact details Adrian Morrison is dishonest and Shopify both Shopify and Adrian Morrison have stolen money from bank account Adrian Morrison and Shopify refuse to answer emails I listen Adrian Morrison he tells on his videos Adrian Morrison scam people all the time 2.9 star rating prove this fact beware don't be suck in by this dishonest duo Shopify & Adrian Morrison.

Date of experience: July 04, 2025

These guys are scammers and they stole $40 off my credit card do not do business with these idiots

Date of experience: July 03, 2025

Despite many negative reviews, we’ve been using Shopify for nearly 10 years.
Recently, about 10 customer orders in a row failed due to card authorizations getting stuck on hold. It was a first for us. Since it all happened on the same day, I suspect there was some temporary network-related issue at play.

I contacted Shopify support for the first time. It started with an AI agent, but a human eventually joined and provided fairly specific help. While their suggested solutions didn’t quite fit our situation (they seemed more like standard protocol), I appreciated their sincere effort to resolve the issue.

The problem wasn’t resolved immediately, so I’m giving 3 stars. But overall, the experience wasn’t as bad as many reviews suggest.

Date of experience: June 29, 2025

I BOUGHT A DOMAIN THROUGH SHOPIFY , BUT IN ORDER TO MANAGE THE DOMAIN YOU HAVE TO PAY THEM A SUBSCRIPTION, WHICH IS COMPLETE NONSENSE. NOW IF YOU WANT TO MOVE YOUR DOMAIN SOMEWHERE ELSE YOU HAVE TO PAY MONEY. (situation is: I bought a domain, but the site is not through shopify, I just bought the domain from them) THEREFORE I RECOMMEND YOU NEVER BUY A DOMAIN FROM THEM, BECAUSE YOU WILL BE SURPRISED AGAINST THEM. I AM CONVINCED

Date of experience: July 01, 2025

Horrible service. after 4 days no resolution. Priscillano T. as a support specialist on an escalated ticket was and still is non responsive for the last 4 days. No way to escalte this ahead as well

Date of experience: July 01, 2025

What on earth happened?!! I never signed up for this and yet it's hijacking my purchases and my payments!!! And no opt out visible!!! How do i get this thing off?!!

Date of experience: June 30, 2025

The customer service is the worst i have ever spoken to. Its like theyre not humans. While i am trying to access my account this person named "Megan Bisht" was supposed to help me. After i reached out, i didn't get one SINGLE message from the service team that was supposed to help me gain access to my account. Please don't use shopify, it's for your own best.

Date of experience: June 30, 2025

I would have left the star rating blank but unfortunately it doesn't allow you to. Still waiting for my refund of £72. After several messages to them still no joy. I can see in the notes that Shopify stated the refund was sent on 17th June but so far nothing has been credited to my bank account. It's totally unprofessional and I'm not surprised to see all the negative comments on here. Terrible experience!

Date of experience: June 17, 2025

They sell you everything but when its time to deliver they provide no service.

12 sub canceled after online sales dropped 64% first 6 months of the year. Cencelled and they keep all you money. What a scam of a company.

Date of experience: June 30, 2025

HARBOURING SCAM SITES , I GOT SCAMMED BY 1 SITE CALLED teleblack sum £56.70 only to receive a very small packet with message BEST WISHES nothing else, this has been shut down but only to reappear in other names teleblack.shop
windflora.shop
backfilter.shop
dynamicnice.shop
islandskill.shop
markgenerator.shop
SHOPIFY IS RESPONSIBLE FOR ALLOWING THIS SCAMS TO HAPPEN. I HAVE REPORTED THIS MATTER ON 20TH JUNE BUT YET NO RESPONSE OR REFUND, I THINK THEY ARE PARTY TO THIS SCAM MERCHANTS . BE CAREFUL WHEN ORDERING FROM THEM AND BE PREPARED TO BE SCAMMED.

Date of experience: June 20, 2025

Bought a pair of Hugo Italian design black leather trainers. Opened the package my utter disappointment, they were not leather, they are certainly not Italian design. All they are fit for is the bin. Steer well clear of Feratto London (Shopify) Checked Companies House Shopify were dissolved in March 2025. Lesson learned.

Date of experience: June 30, 2025

I am filing this complaint because Shopify has been holding my payout funds for over a week with no explanation, no communication, and no resolution. My dashboard does not indicate any type of hold, review, or delay — the funds are simply stuck in a “To Be Paid” status with no progress.

I have contacted Shopify Support multiple times and received nothing but generic responses and empty reassurances. No one seems to be able to explain why the funds have not been released, when they will be paid out, or what (if anything) is causing the delay. I’ve received zero emails, zero updates, and no actionable support despite repeated outreach.

This has severely disrupted my business operations. I rely on timely payouts to fulfill orders, run advertising, and manage inventory. Shopify’s lack of transparency, urgency, or basic customer care is completely unacceptable. There is no visible hold on the account, and yet I am being financially penalized without cause.

I am demanding:
• Immediate release of my funds.
• A clear explanation for the delay.
• A written acknowledgment and apology for the lack of support and communication.

This situation is not only unprofessional, it’s damaging — and I expect swift resolution before escalating this further.

Date of experience: June 29, 2025

After my purchase, the item never showed upo, I tried to dispute with shopify, but they insisted I contact the Sellers store, The store was no longer in existence , so that was not possible, but that was the only option as far as Shopify was concerned, so nothing more I could do, I still see Facebook ads for the same items, but under a new store name, so its a total scam

Date of experience: May 05, 2025

Shopify kindly asks thrives if they could kindly return stolen money from scams if the customers complain about being robbed. I trust that 75% of the ads on here are still run by scammers

Date of experience: June 29, 2024

I like to give 0 even minus rating its a very bad platform they have a scam fraud shops on their page. 1 shop from shopify chandrakalaa25 i bought dresses for my kid and I paid online but still I didn't get any mail any confirmation any msg any link nothing when I try to report they asking URL id shop didn't provided me anything I have transaction id Date the email id of shop normally platform have basic information of a person who selling on your platform I told them everything through customer support but its all useless. Useless shopify n their shop . I will definitely file a consumer complaint against them.

Date of experience: June 12, 2025