Dreadful experience. I subscribed, spent hours trying to configure their very complex requests on modifications to the DNS records of the domains etc. I wasn't even done with that, didn't manage to ev... See more
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Verified
I was looking for an easy solution for my package Dolibarr for sending mails. I was fighting again many solutions. This one is great, easy to configure and the support was reactive fast and construct... See more
Company replied
I’m very impressed with turboSMTP! The setup was easy, their platform is user-friendly, and customer support is quick and helpful. My email delivery rates have been outstanding, with messages consiste... See more
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People often say: Even a blind chicken finds a grain of corn sometimes. Today, I've discovered this corn and treasure: Nelson from TurboSMTP. Not only did he impress me with his deep expertise, but a... See more
Company details
- #27 of 30 best companies in Email Service Provider
About turboSMTP
Written by the company
Deliver your emails
straight to inboxes
We provide reliable and high-performance SMTP services for seamless email delivery.
Try TurboSMTP today!
100% Gdpr
Compliant
Your data is safe with us 🔐
We prioritize user data protection and adopt the best measures and practices to keep it secure.
Free Plan
Available
Sign up now and get 6,000 free emails/month (up to 200/day)!
Global Server
Infrastructure
Our servers and IPs across Europe, the USA, the Middle East, and Asia ensure full compliance with GDPR and other international regulations.
Flexible
SMTP Plans
Choose from a wide range of monthly and pay-as-you-go options, designed to match your email sending needs and volume.
24/7 Professional
Support
TurboSMTP provides 24/7 support via ticket, live chat, and phone in multiple languages, ensuring you're always covered.
turboSMTP Customer Support
Get expert assistance 24/7, in your language.
Our dedicated team is available 24/7, 365 days a year to assist you with any technical, commercial, or general inquiries. Support is available in multiple languages: English, Italian, German, Arabic, French, Russian, Spanish, Romanian, Serbian, and Portuguese.
Get Expert Support
Contact info
4411 Morena Blvd #230, 92117, San Diego, United States
- +1 (646) 963-6059
- info@turbo-smtp.com
- www.serversmtp.com
3.9
Great
590 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Reply from turboSMTP
Hello Barbosa Santos,
Thank you so much for your kind words! We're really glad to hear you had a great experience with our service. If there's anything we can do for you in the future, don't hesitate to reach out.
Best regards,
TurboSMTP team
good service
Date of experience: June 20, 2025
Reply from turboSMTP
Thank you for your feedback!
We're glad to hear you were satisfied with our service. If there's anything more we can do for you, don't hesitate to reach out!
Best regards,
TurboSMTP team
Verified
Fast and good
Date of experience: June 20, 2025
Reply from turboSMTP
Thank you for your great review! We're thrilled to hear you found our services fast and efficient. Your support means a lot to us, and we're always here to help if you need anything.
TurboSMTP team
Dreadful experience
Dreadful experience. I subscribed, spent hours trying to configure their very complex requests on modifications to the DNS records of the domains etc. I wasn't even done with that, didn't manage to even use it ONCE! not a single email sent, they just cancelled the account, no reason given, just a very rude reply from customer service saying "you are cancelled", just like that.
Date of experience: June 11, 2025
Reply from turboSMTP
Hello JP,
We're truly sorry to hear about your experience and the frustration it caused. This is absolutely not the level of service we aim to provide.
We understand that the setup process can be technical, especially when it involves DNS modifications, and we regret that it became a barrier for you. Regarding the account cancellation, we sincerely apologize if the communication came across as abrupt or lacking in clarity — that was never our intention.
We’d really appreciate the opportunity to look into what happened and make things right. If you're open to it, please reach out to us directly at cs@turbo-smtp.com, and we’ll do our best to address the situation.
Thank you for taking the time to share your feedback — it helps us improve.
Best regards,
TurboSMTP team
I’m very impressed with turboSMTP
I’m very impressed with turboSMTP! The setup was easy, their platform is user-friendly, and customer support is quick and helpful. My email delivery rates have been outstanding, with messages consistently reaching inboxes. Highly recommend turboSMTP!
Date of experience: June 07, 2025
Reply from turboSMTP
Hi Jackie,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you found the setup easy, our platform user-friendly, and our support team helpful. Deliverability is our top priority, so it’s great to know your messages are consistently reaching inboxes.
If you ever need anything, we're always here to help. Thanks again for choosing turboSMTP!
Warm regards,
The turboSMTP Team
Verified
Reply from turboSMTP
Hi Joseph,
Thank you so much for your kind words! We're delighted to hear you had a good experience. We'll be sure to pass your thanks along to Fatma—she’ll be thrilled to know she made a positive impact.
We look forward to serving you again in the future!
Best regards,
TurboSMTP
Reply from turboSMTP
Thank you for your kind words Phil! We're glad to hear that our support team was able to resolve your issue efficiently.
Verified
Amazing Service
Amazing support from these guys helped me get setup on a product straight away via there in website chat. Thanks a lot Fatma ❤️
Date of experience: May 24, 2025
Reply from turboSMTP
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience getting set up with the help of our support team. Fatma will be especially happy to hear your shoutout – we'll make sure she sees it! ❤️
I've been using it for months
I've been using it for months. They have technical problems such as they mark all gmail emails as opens even if unopened and the clicks info is not accurate. The main issue is they close my account for no reason every few months and have to beg to reactivate it. Moreover, it has been 16 days since they cancelled but still no refund.
Date of experience: May 16, 2025
Reply from turboSMTP
Thanks for your feedback, and we’re sorry for the issues you've experienced. We understand how frustrating technical glitches and unexpected account closures can be. This isn’t the experience we want for our users.
We’re looking into the tracking accuracy and refund delays you mentioned. Please reach out to us directly at cs@turbo-smtp.com so we can resolve this for you as quickly as possible.
Thanks again for bringing this to our attention.
Prompt answer and fix to an issue
Date of experience: May 14, 2025
Reply from turboSMTP
Thanks for your review! We're glad we could resolve your issue quickly and efficiently Anthony.
Verified
I was looking for an easy solution for SMTP server
I was looking for an easy solution for my package Dolibarr for sending mails. I was fighting again many solutions. This one is great, easy to configure and the support was reactive fast and constructive.
At least knowing DNS configuration is needed but in case you don't know they are helpfull.
Date of experience: May 08, 2025
Reply from turboSMTP
Hi Christophe,
Thank you for the detailed review! We're so glad to hear that our solution made things easier for your Dolibarr setup and that you found the configuration process smooth.
It's true—DNS settings can be tricky, but we're always here to help guide you through it. Your feedback means a lot to us, and we’re happy our support team could assist quickly and constructively.
Thanks again for choosing us!
– TurboSMTP Team
Verified
Reply from turboSMTP
Hi SamosBet,
Thanks for your review! We're glad you had a good experience. Amira will be happy to hear your kind words! 😊
All the best,
– TurboSMTP Team
Verified
Great service ...I have been using it…
Great service ...I have been using it for more than 10 years now
Support is awesome as well
Date of experience: May 01, 2025
Reply from turboSMTP
Hi Amira,
Wow—over 10 years! 🎉 Thank you so much for your continued trust and support. We're truly grateful to have loyal users like you.
We're also glad to hear our support team has been helpful—your feedback means the world to us!
Here’s to many more years together!
– TurboSMTP Team
Verified
Fast service
Date of experience: April 29, 2025
Reply from turboSMTP
Hi Carolina,
Thanks for your review! We’re glad you were happy with our fast service. Always here when you need us!
Best regards,
TurboSMTP Team
I paid package to send emails and they…
I paid package to send emails and they ended my service right at the start. I requested refund but never received any waited long time
Date of experience: March 13, 2025
Reply from turboSMTP
Thank you, Marko, for your feedback.
To help us look into this further, could you please provide your user email address? This will allow us to investigate the issue and assist you more effectively.
This is a scam
I paid the subscription of 100k relays and after sending a few emails in test manner the account was closed without understandable reason. This "business" is not willing to resolve the matter or provide explanation other than term sheet. I believe I lost the money invested to this
Date of experience: April 09, 2025
Reply from turboSMTP
Hi Andy, thank you for your feedback. We'd like to look into this further for you — could you please provide the email address associated with your account via Trustpilot’s private message feature? This will help us investigate the matter and assist you accordingly.
We appreciate your cooperation and look forward to resolving this for you.
Woild give zero stars
Woild give zero stars. I feel like scammed. They opened the service for pro (79 dollar package paid). I managed to send 1265 emails. At the ending the bounce rate was 1,19% / 15 emails bounced. They closed the account I believe quite after the sending. Service was open a few hours in this context.
This service is useless to anyone. Very unreliable. If they refund my money I will let this community to know. Currently only lost time to configs & 79 dollars. regret giving any of my details to this portal. Horrdi experience, never again
Date of experience: April 23, 2025
Reply from turboSMTP
Hi Emma, thank you for taking the time to leave a review. We understand your concern. However, after a thorough investigation, your account was closed by our Anti-Abuse team due to confirmed spam activity, which is a violation of our terms of service. Unfortunately, as outlined in our policy, refunds are not issued in such cases. We remain committed to maintaining a safe and fair platform for all our users.
SCAM SERVICE! STAY AWAY!
Right after payment and sending only one email which was legit email (newsletter confirmation) they blocked account as spam and said NO refunds will be given. SCAMMERS! STAY AWAY!
Date of experience: April 14, 2025
Reply from turboSMTP
Thank you very much for your feedback. Kindly note that accounts are only closed without a refund in cases involving spamming. Please provide us with your user email address to check further. Much appreciated!
Fast and focus on solving problems
Fast and focus on solving problems
Great service
Date of experience: April 08, 2025
Their support is fast and on point
Their support is fast, and their dashboard is amazing. I recommend it 100%. Professional service.
Date of experience: March 25, 2025
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