Ruby Lane Reviews 15,361

Everything went fast and smoothly. I shop at Ruby Lane often, the items are unique. I have made many purchases here and never had a problem! One of my few trusted shopping places on the internet.

Date of experience: July 06, 2025

Bought items from Ruby Lane for many years. Always a good experience. Easy to shop, easy to buy. Sellers are always knowledgeable and fair. Good all around group.

Date of experience: July 04, 2025

First time purchase from Ruby Lane so I didn't know how well this would go. I'm happy to report that everything went as well or better than I expected. Shipping was fast, packaging was secure, items were as good, if not better, than described. Will definitely purchase from Ruby Lane and this seller again.

Date of experience: June 21, 2025

Purchased a lovely antique item…even better than described…secure packing and fast shipping….so very pleased!
Will definitely purchase from Ruby Lane again!

Date of experience: June 28, 2025

I have made many purchases with through this site and all my dealings with all sellers have been positive they have all been quick to respond and my purchases have always been exactly as described or better.Every step of the ordering process has been very easy and smooth.,from the negotiation to the arrival of my order. I always look forward to my subscription emails daily to see what wonderful items have arrived, I just wish I could have absolutely everything on my wish list ...but I am working on it😉

Date of experience: June 29, 2025

Great experience. Shop owner carefully packaged my item & shipped it quickly. The spider brooch was better in person if that’s possible. The photos were exceptional & really let me see the condition.

Date of experience: June 20, 2025

Wide variety of interesting items, ease of transaction.

Date of experience: June 17, 2025

Quick responses fast delivery and trustworthy manner. Thank you for my item.

Date of experience: June 20, 2025

I found myself well 😊 the cup was perfect and arrived in a short time I recommend buying the magnificent antiques that you can find at Ruby Lane. PS if you're interested I paid 12 € of taxes at the post office 🏤

Date of experience: May 02, 2025

I was able to complete my purchase with no issues and received communication from seller in regard to eta on shipping. Very satisfied with my transaction!

Date of experience: June 15, 2025

Over seas order !!!

Very easy and the company liaised with me continually

Date of experience: June 09, 2025

Searches are usually very good and easy. I'm usually looking for something specific as a gift or for myself and I can narrow my searches down.

Date of experience: June 01, 2025

Great past customer experience with Louis’s Dolls. Items always wrapped nicely for shipping great service, fast shipping

Date of experience: May 28, 2025

I just stumbled across the website, trying to find a unusual sized Crock Lid and here was a terrific picture. My crock has more Blue than Yellow but the rest of the lid matched perfectly and is a Butter Churn crock but decided to just use a plain lid. Looks Fantastic! Getting all signed up for payment was easy and the turn around time was better than expected (USPS). Eileen and Harold wrapped the lid "so well" I was impressed, for I was a little bit worried it would have broken in transit. The entire experience will make me continue shopping with Ruby Lane!

Date of experience: May 06, 2025

I really like Ruby Lane. Their policies are consistent across vendors, which makes me more comfortable. They hold their vendors to very high standards of behavior with their customers. Websites are very easy to use with good consistent functionality. Nice way to run a business!

Date of experience: May 08, 2025

Date of experience: May 02, 2025

I bought a watch fob from Richard Bell and the fob and the customer service was outstanding. I am enjoying wearing my fob and it was exactly as advertised.
Will definitely buy from them again.

Date of experience: April 22, 2025

Believe is my favorite Ruby Lane shop. They are always fast and efficient. The products are beautiful and as shown in the pictures.

Date of experience: May 01, 2025

I decided to run a shop in Rubylane, but the sales volumes here far exceeded my projections and I lacked the resources to continue. So I ceased operations here.
Since then, however, Rubylane has refused to refund me the principal I invested.
They are constantly demanding additional money from me. With the latest amount they are asking for, they are asking for almost double my money. In other words, in order to pay me back my money, they want to confiscate my money, demanding amounts I cannot afford.

Date of experience: April 30, 2025

My offer was graciously accepted, and the checkout was effortless. The item I purchased was really beautiful and I am very satisfied. Thanks!

Date of experience: April 30, 2025