Rise Works Reviews 4,069

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 4 out of 5 stars

My first withdrawal best on last year same time But now some issue my id customer support very worst reply response worst After 20days my rise id reset successfully, but my Ballance didn't back... See more

Rated 5 out of 5 stars
Verified

Generally, the platform is easy to use—kudos to the development team for building a user-friendly interface. I had forgotten my Rise Security Key at one point, but the support team was able to hel... See more

Rated 5 out of 5 stars
Verified

It would be better if you enable make less time than 3 business days for international payments. But still the payments processed smoothly

Rated 5 out of 5 stars
Verified

They are very good fast payouts and the customer support is also great. When I had an issue with lost password they helped me through the process and got me sorted and my payout sent within a week o... See more


Company details

  1. #5 of 12 best companies in Payroll Service
  2. #28 of 58 best companies in Cryptocurrency Service
  3. #22 of 46 best companies in Payment Service

About Rise Works

Written by the company

Web3-enabled payroll and compliance for global workforces. Rise makes it easy to hire, onboard, and pay international contractors in fiat and crypto across 190+ countries, compliantly.

With instant fiat<>crypto routing, flexible pay schedules, automated onboarding and compliance checks, as well as secure on-chain professional IDs, Rise is the smart way to streamline payments to global contractors and contributors.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 48% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Great customer service

I had a problem and they were really efficient and honest in solving it, thank you so much for the support you gave me, I recommend to trust them

Date of experience: July 06, 2025

Rated 1 out of 5 stars

Poor Handling of Identity Verification and Support

I signed up on Riseworks and submitted my identity documents during the onboarding process. The system said verification would take a few working days. But it’s been over a month, and I’ve received no update whatsoever.

Every time I log in, I see message:
"Identity documents are still in process, please wait a few days." After contacting support twice, I finally got a reply a week later, simply saying they can’t offer me their services — no explanation, no option to reapply.

What’s even more absurd is that my account still shows the same “under review” status, as if nothing happened. I contacted support again to clarify, and it’s been another week with no response.

I urgently needed this service, but this turned into a month-long ordeal. Not only is the support painfully slow, but their system seems clueless about its own decisions.

Extremely disappointing.

Date of experience: July 06, 2025

Rated 1 out of 5 stars

I have created on one year before due to

I have created on one year before due to some reason they said we couldn't verify you after a year's back I got a invite from my funded futures on Jun 26 on everything was successful from that day to till now my account was still in onboarding I couldn't understand that how long these process take I have sending a query mail to the support they will contact you in 1 days or 2 days but still now know one has fixed my problem and the payment is still holding if anyone from support team see these kindly provide solutions to fix these

Date of experience: June 26, 2025

Rated 1 out of 5 stars
Verified

Very slow

Very bad I couldn’t transfer my money to my bank account at Saudi Arabia up to date. No explanation no documents

In general it is not professional like other wallet pay I have worked with

Date of experience: June 26, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look