Tried to months to help find a reputable carrier that didn't fleece my oldest and her husband with high premiums. They are right at the threshold of young to normal age drivers. They have one small us... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I began my journey with Loop about 2 years ago. The policy is very reasonable and affordable. Customer service has its share of issues but for the most of it, it’s been ok. I do suggest that having an... See more
the agent was a treat to deal withshe was friendly funny and upfront she worked with me and genuinly made it a pleasure
Great mission statement, I love their aim to help those who are general overpaying for auto insurance because of our zip code or where we live, why should that matter.
Company details
- Insurance Company
- Accident Insurance Company
- Auto Insurance Agency
- Liability Insurance Company
- Renter's Insurance Agency
- Term Life Insurance Provider Company
Written by the company
LOOP is an insurance company purpose-built for underserved communities. Founded on the pillars of fair and equitable insurance, dignified member care and community impact.
Contact info
2810 S 1st St, 78704, Austin, United States
- 844-544-5667
- care@ridewithloop.com
- www.ridewithloop.com
Great experience and prices
Date of experience: June 30, 2025
Advertisement
My agent Zayn C
My agent Zayn C. made my process so simple so easy and so quick. Thank you guys and thanks so much to Zayn , you truly are the best agent. You’re so patient and allowed me and my husband to make a decision and ask so many questions. YOU TRULY ROCK!!!
Date of experience: June 28, 2025
Service was great
Service was great was able to find an affordable rate in a matter of minutes with the help of the agent.
Date of experience: June 27, 2025
They were helpful and not expensive.
Date of experience: June 27, 2025
Advertisement
Quick solution for my insurance card
Quick solution for my insurance card, great reat. Im satisfied whit the service
Date of experience: June 26, 2025
employee had very professional…
employee had very professional communication skills and she was very helpful!
Date of experience: June 25, 2025
Not loopy at all
the agent was a treat to deal withshe was friendly funny and upfront she worked with me and genuinly made it a pleasure
Date of experience: June 25, 2025
Advertisement
Affordable insurance
Great customer service & very affordable auto insurance for my new car. Quick & easy process helping me get things set up . 10/10 recommend!
Date of experience: June 25, 2025
It’s a good experience they have other…
It’s a good experience they have other options!
Date of experience: June 24, 2025
Advertisement
Even though the only contact is through…
Even though the only contact is through email, I was able to get my policy taken care of by Karen. Karen is very responsive. She replies to your email within minutes. I mean, I could’ve gotten this done in a 30 minute to an hour phone call but having to do it through email took two days. It may be more efficient for them, but it is very frustrating for the customer.
Date of experience: June 20, 2025
I didn’t like the fact that I can’t…
I didn’t like the fact that I can’t talk to a live person. Everything is through the sight
Date of experience: May 22, 2025
I just got the policy so I don't know…
I just got the policy so I don't know how it is .. but we will see. Overall it wasn't a issue. They were cheaper than anyone else I tried . We shall see ! Customer service wasn't bad at all.
Date of experience: May 30, 2025
So far so good
So far so good, I’ve had them before decided to come back. I have not had any issues thus far, hoping it remains that way! Affordable and everything is easily accessible.
Date of experience: May 22, 2025
Advertisement
Easy to complete everything from…
Easy to complete everything from online.
Inexpensive.
Date of experience: May 22, 2025
Cheap n good
Date of experience: May 20, 2025
I like how I could just put all my…
I like how I could just put all my information in and they make it simple to use on the website .
Date of experience: May 19, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.