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After arranging a date for delivery for our Dusk order, I was please to be informed about the time slot they would most likely be delivering. To be able to view on their website where they were on the... See more
Company replied
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Perfect! Informed days before, and kept in the loop via WhatsApp right up until delivery, arrived earlier in the day than stated, but i was informed :) 2 man team were careful, efficient and very frie... See more
Company replied
This company delivered our Dusk order and can say they are the best delivery company I’ve ever experienced. So much communication, a small time slot which they stuck to and lovely delivery guys. Custo... See more
Company replied
I ordered a cabinet from Jysk and was contacted by Rhenus Home Delivery with a date. What a brilliantly efficient delivery company! They sent regular updates on WhatsApp and phoned 15 minutes before a... See more
Company details
- Delivery Service
- Courier and Delivery Service
- Courier Service
- Logistics Service
- Shipping Company
- Warehouse
Written by the company
Rhenus Home Delivery operates a premium home delivery service. Our four depots are conveniently located enabling us to cover the whole of the UK.
Contact info
4.6
Excellent
24K reviews
Replied to 85% of negative reviews
Typically replies within 2 weeks
Invited
Friendly and very helpful
Friendly and very helpful. Turned up when I was told they would.
Date of experience: July 04, 2025
Invited
On the day the delivery men rang to…
On the day the delivery men rang to give me a time of delivery and they were spot on ,very polite and helpful and I would recommend this company.
Date of experience: July 04, 2025
Brilliant delivery company
I ordered a cabinet from Jysk and was contacted by Rhenus Home Delivery with a date. What a brilliantly efficient delivery company! They sent regular updates on WhatsApp and phoned 15 minutes before arrival. Both guys were very friendly and polite.
Date of experience: July 08, 2025
Invited
Great job!
Great job. Delivered by really friendly and polite team.
Date of experience: July 04, 2025
Reply from Rhenus Home Delivery UK
Thanks for the kind words Clair. We're glad to hear the team made a great impression. We'll be sure to pass on your feedback — hope to deliver to you again soon!
Invited
Reply from Rhenus Home Delivery UK
Hi Sirima. Thanks for the feedback! Great to hear everything was on time and that the team kept you updated. We really appreciate you leaving us a great review:)
Invited
Kept me up to date with my delivery
Kept me up to date with my delivery. Delivered on time by two very nice delivery guys
Date of experience: July 03, 2025
Reply from Rhenus Home Delivery UK
Thank you so much for your kind words Lorraine We're glad to hear that you were kept informed throughout the delivery process and that everything arrived on time. We look forward to seeing you again soon:)
Invited
Outstanding delivery
Date of experience: July 04, 2025
Reply from Rhenus Home Delivery UK
Thank you for your great feedback Laurie! We're thrilled to hear the delivery was outstanding. We appreciate your support and hope to see you again soon.
Excellent service
True to their word the Company sent me a message the day before the delivery date giving me a two hour delivery window. On the day of delivery the delivery driver called to say that they were five minutes away. On arrival the two guys unloaded my items and placed them in the hallway for me. They were brilliant, very efficient and I would highly recommend the Company.
Date of experience: July 08, 2025
Reply from Rhenus Home Delivery UK
Hi Alan. Thank you so much for your wonderful feedback! We're delighted to hear that everything went smoothly and that our team kept you well informed throughout the delivery process. It's great to know the drivers were prompt, efficient, and helpful on the day — we’ll make sure to pass along your kind words to them. We truly appreciate your recommendation and look forward to seeing you again in the future.
Invited
I was kept informed regarding my…
I was kept informed regarding my delivery, the delivery men were extremely helpful and called me 10 minutes before delivery, I received emails and texts prior to this
Date of experience: July 04, 2025
Reply from Rhenus Home Delivery UK
Thank you for your kind review Samantha. We're pleased to hear that you were kept well informed throughout the process and that our delivery team was both helpful and communicative. We aim to make every step smooth and stress-free, and it's great to know we delivered on that. We hope to see you again in the future.
Invited
Reply from Rhenus Home Delivery UK
Hi Terry. Thanks so much for your great review! We're really glad to hear you were kept in the loop and that our delivery team gave you a heads-up before arriving. It's great to know everything went smoothly — we’ll pass your kind words on to the team. Hope to see you again soon!
Invited
Friendly and courteous delivery men
Friendly and courteous delivery men. I was kept informed regularly about the delivery time, avoiding unnecessary delays. Overall a great customer service.
Date of experience: July 03, 2025
Reply from Rhenus Home Delivery UK
Thanks for the lovely feedback Sharon! We're so happy to hear that our delivery team was friendly and courteous, and that you felt well-informed throughout. It's great to know everything went smoothly — we really appreciate you taking the time to share your experience.
Invited
Reply from Rhenus Home Delivery UK
Thanks for the great review Becky! We're glad to hear everything was on time and efficient — just how it should be. Hope to deliver to you again soon!
Invited
On time and great service
Date of experience: July 03, 2025
Reply from Rhenus Home Delivery UK
Thanks for the great feedback Terri! We're happy everything was on time and that you were pleased with the service. Hope to deliver to you again soon:)
Invited
Very curious and polite great service
Driver and mate were very curtious kept me up to date on when they would arrive, they delivered the packages with great care and respected my property when they delivered the boxes and put them in the exact place we wanted them
Date of experience: July 04, 2025
Reply from Rhenus Home Delivery UK
Thank you for your kind word Sarah! We're so pleased to hear that the driver and mate were courteous, kept you informed, and handled your delivery with care. It’s great to know they respected your home and placed everything exactly where you needed it. We’ll be sure to pass along your feedback to the team — they’ll really appreciate it!
This delivery service is fantastic
This delivery service is fantastic
I recieved constant communications through email and wattsapp, clearly identifying the date and time of my delivery. 20 minutes before the delivery i recieved a telephone call confirmation.
Parcels were intact, no damage and the driver and assistant were polite and helpfully.
Highly recommended. Many thanks
Date of experience: July 08, 2025
Reply from Rhenus Home Delivery UK
Hi Keith. Thank you so much for the fantastic feedback! We're really glad to hear that our communication kept you in the loop every step of the way, and that your delivery arrived safely and on time. It's great to know our delivery team were polite and helpful — we’ll make sure they hear your kind words. Thanks again for the recommendation!
Invited
Great service
Date of experience: July 01, 2025
Reply from Rhenus Home Delivery UK
Thanks so much Emma. We’re glad you had a great experience. Looking forward to seeing you again!
Invited
Good communication throughout
Good communication throughout, pre call just prior to delivery.
Delivered to the hallway.
Happy customer
Date of experience: July 04, 2025
Reply from Rhenus Home Delivery UK
Hi Steven. Thanks for the great feedback! We’re happy to hear the communication worked well and that you’re pleased with the delivery. Looking forward to helping you again!
Invited
Honesty the best delivery company I…
Honesty the best delivery company I have used. I don’t normally leave reviews but these guys were brilliant, the communication and updates were amazing and so prompt, they put some of the other big companies to shame.
Date of experience: July 04, 2025
Reply from Rhenus Home Delivery UK
Hi Dawn. Wow, thank you so much for this amazing feedback! We’re thrilled to hear we’ve made such a great impression, especially compared to the big companies. Keeping you informed and delivering great service is what we strive for, so it means a lot to hear it recognised. We really appreciate you taking the time to leave a review — hope to see you again soon:)
Dusk delivery
This company delivered our Dusk order and can say they are the best delivery company I’ve ever experienced. So much communication, a small time slot which they stuck to and lovely delivery guys. Customer service phone numbers and emails to get straight through to someone. Great customer service and care which actually feels unusual these days!
Date of experience: July 08, 2025
Reply from Rhenus Home Delivery UK
Thank you so much for your fantastic review Emily. We’re delighted to hear that you had such a positive experience with our delivery team and customer service. We pride ourselves on clear communication and care, so it’s wonderful to know it made a difference for you. We really appreciate your kind words and hope to deliver for you again soon!
Invited
Excellent delivery service
Excellent delivery service. Regular contact from the delivery guys with text, whatsapp and emails keeping us updated on the delivery times. Very friendly and professional - also very strong! Would highly recommend.
Date of experience: June 26, 2025
Reply from Rhenus Home Delivery UK
Thank you for the great feedback Claire. We're glad our team kept you well informed and made a positive impression with their friendly and professional service. And yes, they do bring the muscle too:) We really appreciate your recommendation and hope to deliver for you again soon.
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