Reglazingeyewearcompany Reviews 123

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars
Verified

Had 2 pairs of glasses reglazed and could not find it easier or better than it was from receiving envelope to send glasses back to receiving new glasses back. Service was speedy and efficient and ver... See more

Rated 5 out of 5 stars
Verified

I decided to have my second pair of existing varifocal glasses reglazed by reglazingeyewearcompany.co.uk. The ordering screen was easy to complete. A freepost envelope arrived 2 days later for me to s... See more

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Rated 5 out of 5 stars
Verified

Absolutely faultless job. Glasses returned in four working days, high quality lenses and fitting, old frames cleaned and polished, in strong new case, complete with cleaning cloth. Could not be more i... See more

Rated 3 out of 5 stars
Verified

The end result was brilliant however, it took nearly 6 weeks from completing the order to receiving them..... apparently staff issues! Problem was I needed them ASAP as my prescription had changed sig... See more


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4.0

Great

TrustScore 4 out of 5

123 reviews

5-star
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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars
Verified

Easy process

Easy process, glasses done perfectly. I had a new frame and glasses done (to have another pair) direct with optician, but my reglazed pair from you were way better! the other one gives me a headache, where the reglazed pair you've done doesn't, I'll be getting the optician to redo theirs, showing them your reglazed pair as example.

Date of experience: August 27, 2024

Rated 1 out of 5 stars
Verified

This company seems not in existence…

This company seems not in existence after collecting my money, could not reach them by phone or otherwise.
They delivered an empty envelope after complaining of not receiving my frame which was sent to them for reglazing.

Date of experience: June 19, 2024

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Rated 5 out of 5 stars
Verified

Excellent service.

After what I thought was a delay, but turned out was an error on my part when filling out the prescription details on the Web site, the process was seamless. I received the sunglasses yesterday. Extremely happy with the result. Highly recommend.

Date of experience: June 22, 2024

Rated 1 out of 5 stars
Verified

Terrible experience

Ordered 12 may. Payment made straight away.
Had to email and phone in numerous occasions to eventually receive glasses on 21st June. Joke

Date of experience: June 20, 2024

Rated 2 out of 5 stars
Verified

Email not working

Email not working. Phone not answered. Hard to know if I’d been conned. Once I got past that everything was fine, but it was a very shaky start.

Date of experience: May 01, 2024

Rated 5 out of 5 stars
Verified

Very pleased

Very pleased . I will send my other frames for a lens refresh . I’d checked all the other suppliers with my vari focal prescription and Reglasingeyewear came out the best value .

Date of experience: October 23, 2023

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Rated 1 out of 5 stars

Avoid at all cost.

Avoid at all cost.
Placed order with them but billed under digitalopticslimited.Glasses not received after 6 weeks. Asked for refund and return of frames no reply. Gov.uk says in liquidation but still taking orders on website.

Date of experience: August 17, 2023

Rated 5 out of 5 stars
Verified

Delighted with my reglazed sun glasses!

Delighted with my 2 new pairs of sun glasses! Easy process to turn my former prescription sun glasses into ordinary sun glasses after I had lens replacement surgery. Delighted with the outcome & so much cheaper than buying new ones!

Date of experience: August 20, 2023

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Rated 4 out of 5 stars
Verified

Good quality and the price but slow

I like the quality and the price. My frames took over 5 weeks. That did not really matter but, if I had known the 5 day estimate was hopelessly unrealistic, I would not have sent two pairs at the same time.
Suggest that more realistic time frames be given and possibly charge extra for guaranteed express service

Date of experience: May 30, 2023

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