Regal Hotels International Reviews 1

TrustScore 3 out of 5

3.2

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Company details

  1. Hotel
  2. Bed & Breakfast
  3. Budget Hotel
  4. Business Hotel
  5. Family Hotel

Information provided by various external sources

Regal Hotels International is one of the largest hotel groups in Hong Kong.


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

🚨⚠️ Horrible Hotel, avoid at all costs ⚠️🚨

The basic room in this hotel is horrible. Don't be fooled by the lower prices compared to other Hotels in Hong Kong, the basic room is barely a step up from a hostel experience.

Cons
- The bed is as hard as rock.
- The pillow is extremely low and uncomfortable.
- The bed sheets smell like smoke and pollution.
- The AC system must be extremely dusty, because I had allergic rhinitis after the first day sleeping here and completely wasted one full week of my holiday to recover. I've had to buy an air purifier for the room.
- Everything is old, the big shower head doesn't work and the bathroom floor floods after each use.
- The guests staying at this hotel are rude, probably because of the lower price it attracts a cheap clientele.
- The reception never picks up the phone.

Pros
- The location is okay(ish), it's near a bus stop with the hotel's name and a walk away from the MTR.
- The cleaning ladies are good and do the best they can. They've had to replace the tissue paper box several times since I can't stop sneezing. The rooms are cleaned daily and towels replaced.
- The toilet 🚽 is American Standard, large and comfortable for you to do your business.

Overall, think twice before Booking the basic rooms. I'm half way through my holiday, but I can't stay here any longer. I simply cannot sleep, I'm still jet-lagged and ill. My booking is non-refundable, but I'll have to move to a better hotel, I can't stand being this uncomfortable anymore.

This is a clear example of the cheap that ended up being expensive, since I'll have to Book another hotel and waste my money here. Never before have I ever left a Hotel halfway through my stay. If regret could kill, I'd be dead by now, since I regret ever considering Booking this hotel.

Date of experience: December 13, 2024

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