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Rare Carat Reviews 2,983

TrustScore 5 out of 5

5.0

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the easy and enjoyable ring-buying experience, highlighting the smooth process and transparent pricing. Consumers are particularly impressed with the quality and sparkle of the diamonds, often receiving compliments on their purchases. The reasonable prices, especially for lab-grown diamonds, are a major draw for many. People also praise the excellent customer service, noting the helpful and knowledgeable team members who go above and beyond to assist with selections and answer questions. The delivery service is also commended, with orders arriving on time and exceeding expectations. The ability to customize rings and the wide selection of diamonds and settings are additional factors that contribute to customer satisfaction.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Invited

Excellent!! I was skeptical at first buying online but I did my research and I am so happy with my purchase. Real, elegant, beautiful diamonds and bands to choose from. My fiancé loves her ring !! Abs... See more

Company replied

Rated 5 out of 5 stars
Invited

I was hesitant about buying a ring online, but Rare Carat went above and beyond. The online tools made it super easy to find a diamond fit for my budget. I love the tracking so you can see exactly wha... See more

Company replied

Rated 5 out of 5 stars

I just want to give a huge shoutout to Rare Carat for making the whole ring-buying experience shockingly easy — and dare I say, even enjoyable? My fiancé mentioned she was open to a lab diamo... See more

Company replied

Rated 5 out of 5 stars
Invited

I love that there were different options for backing types. I thought it would be difficult to pick out earrings but they pair together ones that are similar quality. What sold me was the 30 day retur... See more

Company replied


Company details

  1. #1 of 42 best companies in Jeweler

About Rare Carat

Written by the company

What is Rare Carat?

Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing. Learn More about the company here: About Rare Carat

Over a million of happy customers used Rare Carat so far.

Find the best diamond online

Get a diamond price check

Take the diamond quiz

See our guide on the 4 Cs

TrustPilot, Google and BBB users have submitted more than 5,000 positive Rare Carat reviews.

Rare Carat’s offers more than 1,500,000 natural and lab-grown diamonds from vetted wholesalers, using sophisticated AI to rate diamond deals and help you find the best value.

Powerful Reports on Diamonds Don’t get ripped off, no matter where you shop. Use the free Rare Carat Report, a Price and Quality check for any diamond you are considering buying anywhere.

Free Human Gemologist Help
Additionally, Rare Carat Gemologists are available 24/7 to answer diamond questions about any diamond sold anywhere, no strings attached. Give it a shot and you’ll see why Rare Carat reviews are excellent.


Questions? Get in touch at help@rarecarat.com or visit us at RareCarat.com to discover the smarter way to buy diamonds.


We don’t care where you buy diamonds - just that you buy smart.

Learn More About Rare Carat

What is Rare Carat?

What is Rare Carat?

Written by the company

"The Secret to Buying the Perfect Diamond" - The New York Times
Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing.

Should I buy my engagement ring on Rare Carat?

Yes! All of our products are covered by our 100% Money-Back Guarantee

We accept returns within 30 days of shipment for a full refund, no fine print. Just contact one of our gemologists in chat or email help@rarecarat.com to initiate the return and get your pre-paid shipping label. We also offer one free ring resizing for up to a year after shipping (the resizing of eternity bands, however, is limited to 30 days). More extended coverage is available through our care plan.

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Rated 5 out of 5 stars
Invited

Great value!

The help from the Gemologists was excellent.
The pricing is great!
I love my necklace!
Customer Service and follow up is excellent.

Date of experience: July 06, 2025

Rare Carat logo

Reply from Rare Carat

Hi there Rosanne!

It thrills us to hear of your wonderful experience shopping with us!

I'm glad that you enjoyed our awesome team, our awesome pricing and most importantly, your beautiful diamond necklace.

I hope the piece brings you a lifetime of joy!

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

I can't possibly love my ring any more than I do, its absolutely beautiful!!!!

I was hesitant about buying a ring online, but Rare Carat went above and beyond. The online tools made it super easy to find a diamond fit for my budget. I love the tracking so you can see exactly what is going on in the process. I can't possibly love my ring any more than i do, its absolutely beautiful!!!

Date of experience: July 05, 2025

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Reply from Rare Carat

Hi there Mary!

Thank you for taking the time to share your wonderful experience with us and leaving such a kind review!

It honors us to know that we were able to create a ring for you that you truly love!

I'm glad that you enjoyed our process and all our fantastic resources helping you find the perfect diamond.

Thank you again for trusting in us with such a meaningful order. We appreciate you!!

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

Excellent!

Excellent!! I was skeptical at first buying online but I did my research and I am so happy with my purchase. Real, elegant, beautiful diamonds and bands to choose from. My fiancé loves her ring !! Absolutely gorgeous! Easy process. Thank you !

Date of experience: July 05, 2025

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Reply from Rare Carat

Hi there Breanna!

A huge congrats on your recent engagement!

I am thrilled to hear of your fantastic experience with us and that your fiancée loves her ring that you carefully chose out for her!

It joys us to know that you enjoyed our process and our wide variety of both diamonds and, settings and bands.

Thank you for the kind review and for trusting in us with such a special purchase.

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

Quality

Very good customer service

Date of experience: July 05, 2025

Rare Carat logo

Reply from Rare Carat

Hi there Alvin!

I am thrilled to hear that you are pleased with our customer service!

It was a pleasure assisting you every step of the way.

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars

A 3-Carat Win for My Wallet, My Fiancé, and My Sanity

I just want to give a huge shoutout to Rare Carat for making the whole ring-buying experience shockingly easy — and dare I say, even enjoyable?

My fiancé mentioned she was open to a lab diamond (bless her for being awesome and practical), so I did some digging. After going down the rabbit hole of sparkle science, I found an absolutely stunning, high-grade 3-carat lab diamond that seriously turns heads. I mean, people compliment this ring constantly. It’s basically a mini disco ball of love.

I’ll admit, I was a little skeptical at first about going lab-grown — but once I saw the size, clarity, and price? Let’s just say my wallet gave me a standing ovation.

Before finding Rare Carat, I visited a few traditional retailers and... oof. The back-and-forth, the pressure, the awkward small talk — it just wasn’t for me. Rare Carat, on the other hand, felt like a breath of fresh air. Smooth process, transparent pricing, and no pushy sales tactics. Just solid information, great selection, and a ring that made my fiancé tear up (mission accomplished).

If you're on the fence about lab diamonds or shopping online, do yourself a favor and check out Rare Carat. You’ll get a ring that looks like a million bucks — without spending it.

Date of experience: February 11, 2025

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Reply from Rare Carat

Hi there Christian!

Thank you so much for taking the time to share your wonderful experience with us at Rare Carat! We're absolutely thrilled to hear that your ring-buying journey with us was not only easy but genuinely enjoyable.

It’s fantastic to know that you found the perfect stunning 3-carat lab diamond that continues to turn heads and spark endless compliments.

We're delighted that the quality, clarity, and value of the ring exceeded your expectations—and that your wallet appreciated it too!

We completely understand the initial skepticism about lab-grown diamonds, and we're so glad we could provide the transparent information and seamless experience to help you feel confident in your choice.

Hearing that our smooth process and no-pressure approach made a positive difference truly warms our hearts.

Most importantly, we’re honored to have played a part in creating a ring that brought tears of joy to your fiancé’s eyes. That’s the magic we strive for with every customer.

Wishing you both a lifetime filled with love, happiness, and sparkle. Thank you again for your heartfelt review and recommendation—it means the world to us!

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

Came exactly how expected

Came exactly how expected, in time frame. Couldn't be happier!

Date of experience: July 03, 2025

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Reply from Rare Carat

Hi there Allison!

It thrills us to hear that you love your order and that it arrived on time!

Thank you for choosing to do business with us and for taking the time to leave us such a wonderful review.

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

Yall made the process so easy

Yall made the process so easy! The ring is absolutely stunning as she can’t stop looking at it!

Date of experience: July 02, 2025

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Reply from Rare Carat

Hi there Aaron!

Congrats on your engagement!!

I am thrilled to hear that you found our process super easy to navigate and that she loves the ring you picked out for her.

Thank you for your kind review and for choosing Rare Carat!

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

Excellent customer service to meet your…

Excellent customer service to meet your faster timeline needs. Thank you!

Date of experience: July 01, 2025

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Reply from Rare Carat

Hi Jaime!

Appreciate you sharing your experience with us! Wonderful to hear that the team hit the mark!

Thank you for choosing Rare Carat!

Kind regards,
Matthew H.
Diamond Expert, Rare Carat.

Rated 5 out of 5 stars
Invited

Great Diamond selection for a Great…

Great Diamond selection for a Great price!

Date of experience: June 30, 2025

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Reply from Rare Carat

Hi there Brian!

Happy to hear that you enjoyed your experience with us! The team will love hearing this feedback!

Thank you for choosing Rare Carat!

Kind regards,
Matthew H.
Diamond Expert, Rare Carat.

Rated 5 out of 5 stars
Invited

Great very happy with the ring

Great very happy with the ring

Date of experience: June 30, 2025

Rare Carat logo

Reply from Rare Carat

Hi Matthew!

That is wonderful news! We are glad you love the ring!

Thank you for choosing Rare Carat for such an important purchase!

Kind regards,
Matthew H.
Diamond Expert, Rare Carat.

Rated 5 out of 5 stars
Invited

Quick easy great team better than any…

Quick easy great team better than any company out there

Date of experience: June 29, 2025

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Reply from Rare Carat

Hi there Chase!

We couldn't agree more! Appreciate you sharing your experience with us!

Thank you for choosing Rare Carat!

Kind regards,
Matthew H.
Diamond Expert, Rare Carat.

Rated 5 out of 5 stars
Invited

Solid communication throughout

Solid communication throughout. I was on a pretty strict deadline to receive ring and it was delivered the exact day they said. And it exceeded my expectations. Very well made.

Date of experience: May 30, 2025

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Reply from Rare Carat

Hi there Adam!

This is incredible to hear!

I'm thrilled to hear that you were pleased with our customer service and that we were able to get you your ring in time for your deadline.

Thank you for choosing Rare Carat and for taking the time to leave us a fantastic review.

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

Proposal Went Great

Proposal went great, girlfriend, now fiancé, loves the ring, order was delivered on time and was as as expected, no issues.

Date of experience: June 28, 2025

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Reply from Rare Carat

Hi there Tuck!

Congrats to you and your fiancée on your engagement!

I'm glad that you are happy with your order and that it arrived on time.

Thank you for choosing Rare Carat!

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

Speed

Perfec as specification dictated and speed of delivery much appreciated

Date of experience: June 27, 2025

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Reply from Rare Carat

Hi there Nivas!

It's awesome hearing that everything came out just as you'd hoped it would and super quick!

Thank you for choosing Rare Carat!

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

Sneaky surprise engagement

Helped my future son in law pick and order ring. We were kind of nervous as the engagement was coming soon. But as promised the ring was delivered the very first day it said it may ship. Quality was fantastic, stone sparkles, it’s more than what they hoped for. For the price you just cannot beat it.

Date of experience: June 26, 2025

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Reply from Rare Carat

Hi there Danette!

Appreciate the kind words! Happy that the ring arrived in good time, and that the quality exceeded your expectations! Our team will love hearing this feedback!

Thank you for choosing Rare Carat!

Best wishes,
Matthew H.
Diamond Expert, Rare Carat.

Rated 5 out of 5 stars
Invited

Ring turned out beautifully!

Ring turned out beautifully!

Date of experience: June 26, 2025

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Reply from Rare Carat

Hi there Kellian!

Exactly what we like to hear! Happy that you love the ring!

Thank you for choosing Rare Carat for such an important purchase!

Best wishes,
Matthew H.
Diamond Expert, Rare Carat.

Rated 5 out of 5 stars
Invited

Diamonds are a girls best friend

Gorgeous diamonds. Great service! So happy

Date of experience: June 25, 2025

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Reply from Rare Carat

Hi Rita!

That is wonderful news! Appreciate you sharing your experience with us!

Thank you for choosing Rare Carat!

Kind regards,
Matthew H.
Diamond Expert, Rare Carat.

Rated 5 out of 5 stars
Invited

10/10

The ring was even more beautiful in person. Highly recommend!

Date of experience: June 24, 2025

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Reply from Rare Carat

Hi there Jessica!

It is amazing to hear that your order came out better than you had imagined it to!

Thank you for your kind recommendation, we appreciate you!

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

Get studs

I love that there were different options for backing types. I thought it would be difficult to pick out earrings but they pair together ones that are similar quality. What sold me was the 30 day return policy. I wasn't going to buy diamonds sight unseen with a 3 day return window.

Date of experience: June 24, 2025

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Reply from Rare Carat

Hi there Lauren!

Thank you for taking the time to leave us such a wonderful review!

I'm pleased to hear that you loved our wide range of setting and awesome diamond pairing filter on the site!

Absolutely, we know how tough it can be to shop for something so valuable as a diamond and this is why we have our awesome 30 day return policy!

Thank you again for choosing Rare Carat!

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

Rated 5 out of 5 stars
Invited

Everything was perfect!

Date of experience: June 24, 2025

Rare Carat logo

Reply from Rare Carat

Hi there Jay!

I'm glad that you are happy with your order!

Thanks for choosing Rare Carat!

Best Wishes,
Jean R.

Diamond Expert, Rare Carat

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