PRAGA MEDICA Reviews 1,222

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had a breast reduction surgery at Esthe Clinic in Prague through Praga Medica, and everything went incredibly smoothly. The whole process was clearly explained from the beginning, and I felt com... See more

Rated 5 out of 5 stars

Had my FEMTOLasik surgery on both eyes in the NeoVize clinic in Prague organized by Pragamedica. Could restore my full vision on both eyes already on the surgery day. Extremely happy with the result,... See more

Company replied

Rated 5 out of 5 stars

The lens replacement process was handled painlessly, swiftly and efficiently. The pre arrival arrangements and hotel bookings made everything so easy and worry free. I would highly recommend Praga Med... See more

Company replied

Rated 4 out of 5 stars

karoline was very helpful throughout this journey. From my first query she has always checked in and offered to assist in anyway she can. She still checks in as I’m seven weeks post surgery. I w... See more

Company replied


Company details

  1. Travel Clinic
  2. Dental Implants Periodontist
  3. Optometrist
  4. Plastic Surgery Clinic
  5. Reproductive Health Clinic
  6. Weight Loss Service

About PRAGA MEDICA

Written by the company

PRAGA MEDICA, trusted experts in medical treatment abroad

We make treatment abroad easy. Primarily for English and German-speaking patients residing in their home country. By providing elective health procedures at partner clinics and services surrounding travel to the Czech Republic.​ We take the stress out of treatment abroad by providing assistance with appointments, treatment procedures, translation, and travel arrangements. ​

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 88% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Flawless Experience with Praga Medica and Esthe Clinic

I had a breast reduction surgery at Esthe Clinic in Prague through Praga Medica, and everything went incredibly smoothly. The whole process was clearly explained from the beginning, and I felt completely at ease. Dr. Polak, who performed the surgery, was extremely professional—I knew right away I was in good hands.

A special thank you to Marketa, who was exceptional throughout. She handled everything with speed and care, from arranging my transfers to ensuring I was accompanied to pre-op exams—even while she was on annual leave!

I wouldn’t hesitate to recommend Praga Medica to anyone considering treatment abroad.

Date of experience: June 26, 2025

Rated 5 out of 5 stars

Excellent surgical procedure and outstanding attention to detail from Praga Medica

I want to applaud the exceptional experience I had with Praga Medica regarding my recent blepharoplasty.

From my very first enquiry, the communication was clear, professional, and reassuring. Every member of the team, from the coordinators to the medical staff, were incredibly friendly, helpful, and supportive, making the entire process seamless and stress-free. However I would like to single out Jana Langova for particular praise. She handled all the communications months in advance deftly and with care. She met me at my hotel on the morning of my procedure and was immediately reassuring and helpful. We travelled to the clinic together where she assisted with the forms and speaking with the medical professionals. She waited while I had the procedure and ensured afterwards I was back at my hotel safe and sound. While the procedure is reasonably short and straightforward you quickly realise the trauma your eyes have undergone and being able to call on support and with regular check-ins in the days afterwards I felt safe and well cared for.

The clinic itself was modern and spotlessly clean, and the care I received was second to none. My surgeon Dr Šuk was excellent; he listened to exactly what I wanted and delivered a result that genuinely exceeded my expectations. I felt completely safe and looked after throughout my procedure.

The whole experience was first-class, and the value is unbeatable. I am absolutely delighted with the outcome and feel so much more confident. If I could I would have attached a couple of photos to show the amazing results!

I would not hesitate to recommend Praga Medica to anyone considering a procedure. Thank you all once again for everything.

Date of experience: April 22, 2025

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Reply from PRAGA MEDICA

Dear Mark,
Thank you so much for your wonderful and detailed review. We are truly delighted to hear that your experience with Praga Medica was exceptional from start to finish. It is always our goal to make sure our patients feel comfortable, confident, and in good hands every step of the way.

Thank you again for taking the time to share your experience and for recommending us so highly. We wish you all the best as you enjoy your wonderful results and new confidence!

All the best,
Praga Medica Team

Rated 5 out of 5 stars

Fantastic Clinic

This is my second time dealing with Praga Medica. The first time was for IVF and this time was for cosmetic surgery. Both experiences were top notch and I highly recommend either clinic for your needs. My coordinator Marketa was super helpful and knowledgeable about the procedure and always got back to me in a timely fashion. She is very nice and not only helps you out at the clinic, but will also help with arrival plans, a place to stay and provide you with places to explore if you’ve never been to Prague. She helped walk me through the whole thing and was even there when I was released the next day. I had Dr. Pilka for my liposuction and he was caring and professional. The nurses were very attentive and the office staff polite. I am at 6 weeks of recovery now, and I am very happy with the results. Should I consider any other procedures in the future, I will definitely return to this clinic.

Date of experience: May 21, 2025

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Reply from PRAGA MEDICA

Dear Maria,
Thank you so much for sharing your experience with us and for placing your trust in Praga Medica not just once but twice. It is wonderful to hear that both your IVF journey and your recent cosmetic surgery were such positive experiences.
We’re especially glad that Markéta could make the process smooth and reassuring for you, from planning your arrival to supporting you after your procedure. She will be so pleased to hear your kind words.
We look forward to welcoming you back if you ever decide on any further treatments in the future.

All the best,
Praga Medica

Rated 5 out of 5 stars

Excellent service,

From start to finish WhatsApp messages from Zuzana, all information available, I had tri focal lenses both eyes, Pete the surgeon perfect calm collective talked me through it, the cuddly toy threw me😁!! All in all very professional service, 100%

Date of experience: June 25, 2025

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Reply from PRAGA MEDICA

Dear Heath,

Thank you for taking the time to share your experience with us. We’re delighted to hear that the communication with Zuzana and your surgery with Dr. Pete was clear, professional, and reassuring.

Thank you for your trust and your 100% recommendation. We wish you all the best as you enjoy your new vision!

Warm regards,
Praga Medica Team

Rated 5 out of 5 stars

The lens replacement process was…

The lens replacement process was handled painlessly, swiftly and efficiently. The pre arrival arrangements and hotel bookings made everything so easy and worry free. I would highly recommend Praga Medica

Date of experience: June 27, 2025

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Reply from PRAGA MEDICA

Dear Julia,

Thank you very much for sharing your kind review. We’re so pleased to hear that your lens replacement was painless, swift, and efficient, and that the pre-arrival arrangements and hotel bookings made your experience smooth and stress-free.

Your recommendation means a lot to us. It was our pleasure to look after you, and we wish you all the best as you enjoy your improved vision!

All the best,
Praga Medica

Rated 5 out of 5 stars

Extremely Professional and Well-Organized

I am very pleased with the outcome of my surgery (Refractive Lens Exchange). The information I received from Praga Medica helped me prepare for the surgery and understand what to expect. Every step of the process was professional and well-managed. Since I had been evaluated in the US prior to considering surgery abroad, I can confidently state that the pre-surgery examination and surgical process were extremely thorough and professional (exactly what I would have in the US). I was provided with an English-speaking translator (which was very nice). However, the medical professionals in Brno spoke English extremely well. Additionally, the surgery team was able to make an accommodation to my surgery and follow up schedule to align with our travel plans. Everything went smoothly, and I'm thrilled to be glasses-free!

Date of experience: May 18, 2025

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Reply from PRAGA MEDICA

Dear Daniel and Lesley,

Thank you so much for taking the time to share your experience. We’re delighted to hear that you're pleased with the outcome of your refractive lens exchange and are now enjoying life without glasses!

Wishing you all the best!
Praga Medica Team

Rated 5 out of 5 stars

Had my FEMTOLasik surgery yesterday on…

Had my FEMTOLasik surgery on both eyes in the NeoVize clinic in Prague organized by Pragamedica. Could restore my full vision on both eyes already on the surgery day. Extremely happy with the result, service, transparency. The doctors explained me detailed every step in German/English and answered all my questions. The laser surgery itself was quick and painless. Life without glasses/contact lenses feels like a blessing, thank you very much! 100% recommend.

Date of experience: June 19, 2025

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Reply from PRAGA MEDICA

Dear Sergey,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying life without glasses or contact lenses – it truly is a life-changing experience.

It’s great knowing you felt well-informed and comfortable throughout the process.

Wishing you continued happiness with your new vision – and thank you again for the wholehearted recommendation!

All the best,
Praga Medica Team

Rated 4 out of 5 stars

Great communication

karoline was very helpful throughout this journey. From my first query she has always checked in and offered to assist in anyway she can. She still checks in as I’m seven weeks post surgery.

I was joined on the day of surgery by a lady named Marketa (I believe, apologies if I got it wrong) who was very friendly and a comfort, as I was there alone.

Overall the experience has been very positive. I’m seven weeks post surgery and I’m still waiting to see the final results before commenting on that however praga medicas service has been really great.

Date of experience: May 01, 2025

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Reply from PRAGA MEDICA

Dear Faith,

Thank you so much for your kind words! We’re happy to hear that Caroline and Markéta were able to support you throughout your journey, especially during such an important moment.

We completely understand that each person heals at their own pace, and it’s normal for the final results to take time. Every patient is unique, and so is their healing process. We’re here for you every step of the way.

Thank you again for your trust, and please don’t hesitate to reach out if you need anything as your recovery continues.

All the best,
Praga Medica Team

Rated 5 out of 5 stars

Breast reduction in Praga (Medicom Clinic)

From the beginning the interactions were all amazing. Many details and care was provided and the whole trip thouroughly planned. The guidance is really beneficial and helpful for people from abroad to manage in the czech republic.
I was picked up and brought back, no additional costs and through the preparation until I got home with my family was really cared for by Jana. She did such a great job and was so so nice and lovely. Also Misha is a great young women who stayed with me until the operation took place. Overall I would have been more alone and it would have been dificult to manage, since english is not necessarily spoken.
I recommend Praga Medica to everyone who wants to do a procedure and is unsure or anxious to organize it alone. The service and especially Jana Langová and Misha are a blessing to have had. Thank you so much again and wish you all the best! <3

Date of experience: June 10, 2025

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Reply from PRAGA MEDICA

Dear Louisa,

Thank you so much for your heartfelt review! We’re delighted to hear that you felt supported and well cared for throughout your entire journey.

Jana and Misha will be happy to know how much their presence and support meant to you. Our goal is to make every step as smooth and stress-free as possible. Thank you for your recommendation and trust. We wish you all the best and are here for you anytime!

All the best,
Your Praga Medica Team

Rated 5 out of 5 stars

Positiv Experience

We have experienced just a great customer service from the beginning to the end. The operation went really well. My husband did both eyes on one day. It was successfull and he is very happy now because he doesn't need to wear glasses any more. It is a much more easier living now for him. Everything was perfectly organized from Vision Praga Medica. They have very friendly and professional staff. No waiting time, very experienced stuff. Great service! Thank you so much for your assistence and support!

Date of experience: May 20, 2025

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Reply from PRAGA MEDICA

Dear Uwe,

Thank you so much for your kind words and thoughtful review! We're delighted to hear that your husband's procedure went smoothly and that he's enjoying life without glasses—what a wonderful result!

Our team at Vision Prague Medica is committed to providing seamless, high-quality care, and it’s incredibly rewarding to know that you felt supported and well looked after throughout the entire process. It means a lot to us.

Wishing your husband continued comfort with his improved vision. Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
Praga Medica Team

Rated 5 out of 5 stars

Best Dentist in Prague

Well from start to finish what can I say everything planned to perfection.
Lucy arranged everything with Dr Jandova . Lucy also suggested a Hotel the Don Giovanni which was just a 10 minute tram ride from the dentist. The hotel is also just 10 minutes from The old town
centre,perfect.
I had almost two full days in the chair and around 23 crowns done but I cannot fault a thing . My partner we came with me had a fault with one tooth . Lucy and Dr Jandova made time to look after June and a crown was made and fitted in 30 minutes
she is so pleased.
If you are thinking of Dentistry work I would not go anywhere else.
This a small and personal Dentist with all the latest high tech equipment. The cerec cadcam machines are amazing making your new teeth as you are in the chair .
Finally I would say it felt like Dr jandova had been my dentist all my life ,You cannot buy that comfortable feeling .
Thankyou all I will be recommending you all my friends .

Date of experience: June 10, 2025

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Reply from PRAGA MEDICA

Dear Mr.Verth,

Thank you so much for taking the time to share such a detailed review. We are truly honored by your kind words.

It’s wonderful to hear that everything—from the initial planning with Lucy to your treatment with Dr. Jandova—went smoothly and met your expectations. We’re glad the hotel recommendation also added to your overall convenience and comfort during your stay and that you felt well cared for throughout the entire process.

Thank you again for your kind words.
We look forward to welcoming you back in the future, should you ever need us again.

Warm regards,
The PRAGA MEDICA Team

Rated 5 out of 5 stars

Lens Replacement Surgery

From the initial contact with Praga Medica to (even after) I arrived back home, every member of staff was courteous, helpful and professional.
Stayed at the Panorama Hotel (good) which is only an 8-minute walk from the clinic.
Procedure was explained in detail at every stage and you are chaperoned through the clinic by English speaking staff.
Do have the LenSx laser for the incisions - much less pressure on the eye and quicker recovery time.
I also opted for the Service package which was faultless.
The procedure itself was around 25 minutes for both eyes (opted to have both eye lenses replaced in one visit).
No pain during the procedure; however, you will feel a bit of pressure on each eye during actual lens replacement; doesn't last long, though.
Post operation, there was 'blurriness' around the outer edges of both eyes, which is normal and disappeared within 3 days. I no longer need to wear glasses and can read any small script. I also see halos around some lights; this is normal and expect this to disappear in time. I was able to drive on the 3rd day following the op.
Post-operative care instructions are comprehensive and are being followed to the letter!
Overall, an excellent experience from Praga Medica, who I would thoroughly recommend.

Date of experience: June 04, 2025

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Reply from PRAGA MEDICA

Dear JM,

It's wonderful to hear you felt well cared for by our team and that the procedure met your expectations. We're especially pleased that the LenSx laser and service package contributed to your comfort and speedy recovery.

Your kind words about our staff, clinic, and overall service mean a great deal to us. We're also glad to hear about your visual results and that you're enjoying life without glasses!

We wish you continued good health and clear vision for many years to come.
Warm regards,
The Praga Medica Team

Rated 5 out of 5 stars

Praga medica were amazing from start to…

Praga medica were amazing from start to finish, nothing was to much trouble. Zuzana was patient & informative.
Translaters were helpful.
Well organised & professional all round.
Would most definitely recommend

Very happy customer

Date of experience: June 04, 2025

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Reply from PRAGA MEDICA

Dear Claire,
Thank you for your kind words! We're thrilled to hear you had such a positive experience. Zuzana and the team will be delighted to know they made a difference. Wishing you all the best, and thank you for recommending us!
Praga Medica Team

Rated 5 out of 5 stars

Praga Dental, a stress free experience

From the very first contact I was kept up to date and any questions I had were answered with all information clear, and relayed in a polite manner. The atmosphere in the clinic is welcoming and pleasant. The colour scheme and the staff add to the ambience, no rushing around or stress inducing mannerisms. Dealing with Lucie was pleasant and warm, as was the receptionist. Dr Teleshman is extremely dedicated to his work and explained in detail the work he had planned to do. Overall, this was a most pleasant experience and I would rate this Dental Practice very highly. For up to date dental work and care, for me who is not a fan of dental work, it was number one.

Date of experience: May 22, 2025

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Reply from PRAGA MEDICA

Dear Mary, Thank you for your kind words and rating. Your feedback is a rewarding affirmation of our commitment to providing exceptional care and a stress-free experience.
Your Praga Medica Team

Rated 5 out of 5 stars

Zuzana Was great from start to finish

Zuzana Was great from start to finish. The support was amazing. Communication was kept high at all times and I really appreciated the support and constant contact if I had any questions. Operation went well and would fully recommend to anyone coming over seas :)

Date of experience: May 23, 2025

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Reply from PRAGA MEDICA

Dear Shannon,

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with Zuzana — she truly goes above and beyond to support our clients. We're especially happy that you felt well-supported and well-informed throughout your journey.

Wishing you all the best, and thank you again for your recommendation!
Praga Medica Team

Rated 5 out of 5 stars

The consultants adam and Zuzana both…

The consultants adam and Zuzana both were extremely helpful and detail oriented. My travel and eye surgery schedule was executed smoothly with their help. When I told Zuzana about my older son’s hospitalization and the possibility of changing my surgery procedure date, she was compassionate and tried to help me if needed. In the end, my son recovered enough for me not to change my schedule but I would still like to acknowledge her for her thoughtfulness and kindness.

Date of experience: May 24, 2025

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Reply from PRAGA MEDICA

Dear Shaw,
Thank you so much for your kind words and for sharing your experience. We’re very happy to hear that everything went smoothly and that Adam and Zuzana were able to support you every step of the way. We truly appreciate your acknowledgment of Zuzana’s thoughtfulness during a stressful time for your family — we’re glad your son recovered and that you were able to proceed with your treatment as planned. Wishing you and your family all the best, and thank you for trusting us with your care!

All the best, Praga Medica Team

Rated 5 out of 5 stars

Praga medica

Awesome work my wife can now see perfectly for the first time in years we highly recommend Praha medica to anyone who’s interested in lens replacement

Date of experience: April 21, 2025

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Reply from PRAGA MEDICA

Thank you so much for your wonderful feedback! We're thrilled to hear your wife can see perfectly again. Wishing you both all the best, Praga Medica Team

Rated 5 out of 5 stars

Professional from start to finish

From initial enquiry to aftercare instructions everything was extremely professional and efficient.
Karolina was my contact and answered all my queries and concerns about lens replacement without any obligation.
After making the decision to go ahead I was kept up to date at every stage, karolina took care of everything including hotel booking and transport.
The clinic (neovise) is modern and the staff friendly and accommodating. Tomaz was on hand at all times for questions and explanations.
The procedure was quick and painless with the results almost immediate. I put my glasses in the bin on the way out!!
I'll be highly recommending the same to all my friends, family and workmates that are anxiously awaiting my feedback.
If you're even considering lens replacement make the enquiry and go for it!!

Date of experience: May 19, 2025

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Reply from PRAGA MEDICA

Thank you for your kind words! We're so happy everything went smoothly and you’re enjoying life without glasses. All the best from Praga Medica Team

Rated 5 out of 5 stars

Fertility treatment

My husband and I had fertility treatment through Praga Medica. Eva our contact was amazing and have clear and professional communication throughout the process. Would highly recommend and it has changed our life for the better with our beautiful baby boy.

Date of experience: August 05, 2024

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Reply from PRAGA MEDICA

Dear Shelley,
Thank you so much for your lovely feedback! We're thrilled to hear about your beautiful baby boy and are grateful you trusted us to be part of your journey. Wishing your family all the best, Praga Medica Team

Rated 5 out of 5 stars

Refractive Lens Exchange

I had an appointment with Vision Express to discuss the best option for me to rectify my vision. It was explained the Laser surgery would not be viable and that I would require Refractive Lens Exchange, i had largely a full day of tests to confirm this and give me a quote, which ended up being over £8000 for both eyes. I decided not to pursue this option.

A couple of years later i was made aware that these procedures are much cheaper abroad so i looked into it at length. Though Praga Medica were not the cheapest option i came across, their reviews and the overall reviews of the Czech medical standards were a massive contributing factor in my choice.

I contacted Praga Medica and was introduced to Daniela who explained how everything worked, took the details from my previous tests with Vision Express and confirmed that they could achieve the results i wanted and confirmed the price.

I have to say Daniela was not pushy but was incredibly patient. I was reluctant due to being so vulnerable in a foreign country and the fact that it's my eyes, but Daniela was reassuring and i eventually ended up placing a deposit, the full price being around half of what i was quoted in England.

Following that it was easy from there. I was given dates to select from, i booked flights and a hotel accordingly and Daniela sorted basically everything else. Before i left i was given a full itinerary, a taxi was arranged to pick me up from the airport and basically everything ran smoothly.

Prague was beautiful, lots to see and do and i found i had plenty of time to sight see as the appointments were spread out by necessity.

While i was in the clinic i was always accompanied by a translator (which was debatably not necessary as all of the staff i came in contact with were fluent in English). I did note at various points a German and French translator with various patients which may have been more necessary, but it was good to have that security.

The staff were all friendly, polite and reassuring, at no point did i regret my decision (with the possible exception of during the procedure).

After all of the testing which directly mirrored that i'd been through with Vision Express, i approached the procedure with an appropriate amount of trepidation, and i have to say, it is terrifying. Having your eye clamped open and having someone maneuver a sharp object in your eye will never not be horiffic, i watched videos of the procedure before hand and i was still not prepared. 0 out of 10, would not recommend. That said, the surgeon and the staff were all professional and proficient and after the procedure, which was very quick, i got a surprise photo with the surgeon and comprehensive aftercare instructions.

The vision improvement was almost immediate (once the anesthetic started to wear off) and i had an eye test to confirm the results at the same clinic the following day before flying home.

It's been around 5-6 weeks since my operation and i've just had an independent eye test with Specsavers which i was waiting for before i wrote this review. I can confirm i now have 20/20 vision.

In terms of lasting effects from the surgery, i can confirm that i get halos, not just at night but some during the day, they're actually very attractive and have not caused me any issues as yet.

While using the anti-biotics my vision did frequently get blurry but i think this is due to them drying my eyes out, this has since passed since i've finished my course. My eyes are a little drier than they were but i expect this to reduce as time goes on, eye drops sort the problem but even without them my vision doesn't really blur anymore.

In summary, i would recommend 100%. Thank you Praga Medica for the excellent service and especially thank you to Daniela for your patience and diligence.

I have been burdened by glasses/contact lenses for 30 years and the last month i've been free of them.

Date of experience: April 11, 2025

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Reply from PRAGA MEDICA

Dear Phil,
Thank you so much for taking the time to share your detailed experience! We’re pleased that everything went smoothly and that you're now enjoying life without glasses after so many years. Your kind words mean a lot, and to Daniela, who will be especially pleased to read your feedback. Wishing you all the best with your new vision, your Praga Medica Team

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