Piccadilly Motors Reviews 43

Lovely experience from start to finish, Chris fowler lovely sales executive informative on the ball very helpful made us feel comfortable when we bought our sportage , we’ll pleased lovely bloke 10 stars

Date of experience: June 21, 2025

great people walked around the lot very neat

Date of experience: June 07, 2025

Great team especially Darren. Really look after you. Just brought a Kia ceed 9 months old and I have a full 7 years warranty with it thanks to the team. Also new car mats and 2 years free rac cover. If you want a new or used car go here
Thank you Darren you are a top guy

Date of experience: May 29, 2025

The whole process of the purchase was seamless.

Nick (Jervis) handled everything with the minimum of fuss and to a very high standard.

Great service at a competitive price, so highly recommended.

Thanks again for your help Nick.

Mark

Date of experience: October 12, 2024

I called in on the off chance and saw Nick Jervis who offered to see me straight away. I was very impressed with his professionalism and friendly manner. He wasn't pushy at all and gave me really helpful advice regarding the cars available. I was very impressed and would happily deal with Nick and Piccadilly again

Date of experience: July 09, 2024

Jess on the service desk was exceptional when my Sportage had to go in for a serious repair. She kept me informed every step of the way regularly. She was friendly and very helpful as were Sarah and Tom when we returned to collect my car. Jess's customer service what superb and so rare in this day and age. You're a credit to Kia Piccadilly. Thank you Jess.

Date of experience: July 05, 2024

I would publicly like to thank Lee from Wakefield for making me feel so comfortable when ordering my first car from Motability. From start to finish Lee has done everything he said he would. He rang me every couple of wks with updates , even when there was nothing yet on his system. I ordered the Kia stonic as it was best for me with my mobility issues. Ordered my car end January and Lee called me few days ago to say car was in and how beautiful it was. Picked up yesterday and Lee showed me everything about it and how everything worked. He is an absolute credit to your company. Thank you so much

Date of experience: June 18, 2024

Sales Manager Kris Dale was very accomodating, No bother letting us try our dog in a Sportage!!

Date of experience: June 03, 2024

Not even worth half a star. charging extortionate amounts to check vehicle without checking ad blue fuel injector issues. having the Nerve to sa we can look at engine for £1400 discounted rate.

Taken to local Repairers ad blue and Fuel injector car does not require engine replacement.

25 years of experience from Adam Macheon , 25 years of mis information to meet targets sales

Date of experience: March 30, 2024

While the Sales Team at Wrenthorpe may have communication problems, the Service Team go above and beyond what is required of them.
As a 'mechanical idiot' I was unhappy with the sound my car was making and so-called in to see if anyone was available to listen to the engine.
Although they were busy with cars already booked in, they took time out to have a listen to my engine which of course was fine !
Despite probably thinking 'Poor old soul' they never once let it show and even insisted a mechanic went with me for a quick run to make sure they had not missed anything.
The mechanic in the car could not have been more supportive. I lost count of the number of times I apologized for wasting his time but he was totally unfazed and simply said, "These things happen", and told me to bring it back if it happened again.
As a retired Customer Services Manager I know I am very critical of standards of service but the Service Team at Wrenthorpe went far beyond what I expected - or deserved - and I have no qualms in recommending them to anyone for any servicing or motoring problems.

Date of experience: May 24, 2024

I bought my car from Piccadilly motors last year and was particularly impressed with the sales team. Took it back for service which was efficiently and promptly carried out. I want to give a special mention to the manager Adam who kindly removed some marks from my car headliner. He also gave me some other , very helpful,car related advice. Highly recommended and would have been a 5 were it not for the fact that i'm still waiting fro a quote for some body work repairs.

Date of experience: May 15, 2024

Bought a Kia Sportage today customer service from Chris was fabulous. Seamless from start to finish. Highly recommend. Thanks to Chris for the attention to detail very happy with our purchase

Date of experience: April 05, 2024

Visited Piccadilly Motors in October 23 where I sat down with Andy Hill who helped me choose my new Niro . I was so excited to pick it up last week. It looked great on the forecourt and new straight away I’d made the right choice. Thanks Andy for all your help from me choosing the right car to driving it away The process was seamless . Nothing was too much trouble. After service good too. Thanks again Andy

Date of experience: March 15, 2024

Recently bought a Kia Sportage from Chris at Piccadilly Motors Wakefield and it was a great experience. It was seamless from beginning to end. Really helpful, knowledgeable and friendly. Would recommend them to everyone. Thanks 👍’

Date of experience: March 02, 2024

Hi I visited Kia piccadilly motors in Wakefield a few weeks ago and had a meeting with Andy Hill re motorbility. He assisted me very well. He was very patient and helpful he made me confident to make a decision about car. Thank you Andy much appreciated.

Date of experience: February 09, 2024

Piccadilly Motors have out done themselves again
Recently bought a new car from Matt Hodgson who I would highly recommend for his friendliness helpfulness and patience, he also makes a nice cup of coffee.
Matt kept me up dated with the progress of the car, explained and set up phone etc on the car before I drove it away
All staff at Piccadilly Motors are friendly and respectful and polite

Date of experience: January 30, 2024

Our recent visit to Piccadilly Motors Knaresborough was nothing short of fantastic. Connor Stephenson provided exceptional service with a knowledgeable and friendly approach. The showroom is lovely, and the entire process, from car selection to collection, was really smooth.

Connor's lack of pushiness was refreshing, making the experience enjoyable. His detailed instructions and help during car collection where he had already set up usernames, paired phones, and even fuelled up the car, showcased a level of service that exceeded our expectations.

I highly recommend Piccadilly Motors Knaresborough for their excellent service, knowledgeable staff, and overall positive car-buying experience. They've earned my trust, and I'm confident they'll impress anyone seeking a top-notch dealership.

Date of experience: January 19, 2024

Chris Fowler was very helpful and extremely patient dealing cheerfully with our many questions and explaining everything fully.

Date of experience: January 22, 2024

Great service and communication. Thanks to Andy and Suhail

Date of experience: October 24, 2023

Bullying MD.
Was sold a vehicle which turned out to be faulty. I was still within the time frame to return the vehicle for its faults. Only to be told over the phone ‘there’s nothing wrong with it’. How can they tell without looking at it.
I then received a phone call from the manager stating that because I had mentioned I would get some legal advice they were willing to take me to court over the vehicle as they were not going to deal withthe faults that came with it.
Total scam and a shambles. Never use. Don’t touch. Especially if you’re female they will bully you no end to try get you to back down. I knew fine well what was wrong with that car and it was dangerous but because I’m female they thought they knew better and could attempt to rip me off

Date of experience: September 01, 2023