Verified
Quick communication, watch was well packaged. Gorgeous piece and can’t wait for the next one.
Company replied
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Review summary
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Verified
The Cartier watch is gorgeous. Keeps accurate time. Exactly as described. And Eddie was professional in every respect — prompt, knowledgeable, courteous and patiently answered my many questions. Love... See more
Verified
The Cartier 42 mm ballon bleu was in excellent condition as described. The only issue I had was when I made a wire transfer I never received an email confirmation that it was received, so I called and... See more
Company replied
Verified
Can highly recommend them. They held my watch for a few days after the first credit card payment failed. No extra charges for Amex payment. Very good customer service, highly responsive and helpful. T... See more
Company details
- #5 of 47 best companies in Watch Store
- #10 of 706 best companies in Clothing Store
Written by the company
At Phigora, our mission is to deliver the best experience in buying and selling pre-owned luxury watches, offering exceptional service, authenticity, and value.
Buy and Sell Pre-Owned Watches With Confidence
Free Shipping. Free Returns. Lifetime Care.
We guarantee the authenticity of all our watches so you can shop with confidence. All of our watches are inspected by our professional watchmakers and are serviced prior to shipping. As a phigora customer you and your watch will receive lifetime care from us, we guarantee it.
Contact info
10 Grace Ave , 11021, Great Neck, United States
- 9172447825
- customerservice@phigora.com
- www.phigora.com
4.9
Excellent
691 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
Verified
Quick communication
Quick communication, watch was well packaged. Gorgeous piece and can’t wait for the next one.
Date of experience: June 20, 2025
Reply from Phigora
Thank you for the kind words! We're so glad to hear the communication was smooth and that you're loving your new watch. Enjoy the piece—and we can’t wait to help you find the next one!
Verified
Very good communication.
Very good communication.
Delivery times were always met, and the product I received met all expectations.
Yakov was very friendly and always helpful in answering all questions.
A very good experience.
Date of experience: June 20, 2025
Reply from Phigora
Thank you so much, Farid, for the thoughtful review! We’re delighted to hear that everything met your expectations and that Yakov was able to provide friendly, helpful support throughout the process. We truly appreciate your kind words and are glad you had a great experience with us!
Verified
Good buying experience
Both Yakov and Mike were very responsive during the process. Price was fair, and follow-up service on a minor problem was handled extremely well with no issues. Would be happy to work with them again.
Date of experience: May 28, 2025
Reply from Phigora
Thank you, Rich! We’re glad to hear you had a good buying experience. Yakov and Mike always strive to provide responsive service and fair pricing. We truly appreciate your trust and would be happy to work with you again anytime!
Verified
Always a good experience with Yakov and…
Always a good experience with Yakov and Phigora
Date of experience: June 17, 2025
Reply from Phigora
Thank you, Laurent, for your continued support! We're thrilled to hear that working with Yakov and Phigora has consistently been a great experience for you. Your loyalty means a lot to us, and we look forward to assisting you again soon!
Verified
great experience
Yakov was great through the whole experience. He advised me then even found a slightly cheaper option. He inspected everything and made sure it was perfect before it left his hands.
Date of experience: June 10, 2025
Reply from Phigora
Andrew, thank you for the kind words! We're so glad to hear you had a great experience. Yakov is dedicated to providing the best service possible, and it’s great to know he was able to guide you to the right option and ensure everything was just right. We truly appreciate your trust and look forward to working with you again!
Verified
Reply from Phigora
Thank you for your review! We're glad to hear you're happy with your watch and that it felt like new. We appreciate your support and hope to assist you again soon!
Verified
The product was in even better…
The product was in even better condition than represented. Staff was very helpful in meeting my needs.
Date of experience: May 29, 2025
Reply from Phigora
Thank you for the great review! We're thrilled to hear the watch exceeded your expectations and that our team was able to support you throughout the process. We truly appreciate your trust and look forward to assisting you again in the future!
Verified
Thank you
Phigora is a very reputable company. They are very professional and always willing to listen to their customers. They are trustworthy. I will always but my watches from them. Keep up the good work!
Date of experience: May 29, 2025
Reply from Phigora
Thank you Yolande so much for your kind words and trust in Phigora! We're honored to be your go-to source for timepieces and truly value your continued support. We'll continue working hard to exceed your expectations!
Verified
I am delighted with the watch
I am delighted with the watch. It's just that the leather band condition is much more used than I thought. I really wish that they had taken more pictures of the band. Aside from that, the watch arrived in 2 days, and everything was super.
Date of experience: May 20, 2025
Reply from Phigora
Quan, thank you for your honest feedback! We're so glad to hear you're delighted with the watch and that delivery was quick and smooth. We truly appreciate your note about the leather band — your input helps us improve, and we’ll be sure to provide more detailed photos in the future.
Verified
The best
Incredible experience as usual with Mike.
He's an expert and as honest and fair as the day is long.
Date of experience: May 13, 2025
Reply from Phigora
Thank you Bob for the amazing feedback! We're thrilled to hear that Mike provided another incredible experience. We’re grateful for your continued trust in Phigora!
Verified
Great service!
Date of experience: May 13, 2025
Reply from Phigora
Fiorella, we appreciate your support and look forward to assisting you again soon.
Verified
Reply from Phigora
Yves, we're glad you had a great experience and found our service attentive. We truly appreciate your support and hope to assist you again in the future.
Verified
Great source!
George was very helpful, knowledgeable and not pushy. Watch was even better than the pics and delivery was spot on. Couldn’t be happier with the watch and service!
Date of experience: May 16, 2025
Reply from Phigora
Thank you Aaron for the wonderful feedback! We're delighted to hear the watch surpassed your expectations and that George provided such helpful, knowledgeable service. Enjoy your new timepiece — and thank you for choosing Phigora!
Verified
Quick Delivery
Phigora made my purchase for a gift easy and with a very quick turnaround! I needed it to be delivered in a timely manner and other websites could not guarantee delivery and Phigora came thru! And the watch is GORGEOUS!
Date of experience: May 14, 2025
Reply from Phigora
Michelle, thank you for the wonderful review! We're so glad we could make your gift purchase smooth and deliver it right on time. It’s great to hear the watch was a hit! We truly appreciate your trust in Phigora and look forward to helping you again in the future.
Verified
Very responsive and quick ship time
Very responsive and quick ship time. Watch was exactly as described and love it!
Date of experience: May 07, 2025
Reply from Phigora
Thank you for the great review! We're so glad to hear that you loved the watch and that everything from our responsiveness to the quick shipping met your expectations. Enjoy your new timepiece, and we hope to assist you again soon!
Verified
Fantastic purchase experience
Communication was top notch, shipping was prompt and the watch was outstanding. I wouldn't hesitate to recommend and plan on buying from them again.
Date of experience: May 01, 2025
Reply from Phigora
Thank you for the wonderful feedback! We're delighted to hear that your experience from clear communication to prompt shipping was seamless, and that you're enjoying your new watch. Your recommendation means the world to us, and we look forward to assisting you again in the future!
Verified
Mike I was great
Mike I was great. I just bought my second watch from him.
Tom B
Dallas TX
Date of experience: May 13, 2025
Reply from Phigora
Thank you, Tom! We're thrilled to hear that Mike took great care of you once again and congratulations on your second watch! We truly appreciate your continued trust and support. Enjoy your new timepiece!
Used to be known for unique stuff but…
Used to be known for unique stuff but now it just sells overpriced items.needs improvement
Date of experience: May 20, 2025
Reply from Phigora
Brevis, thank you for your feedback. We're sorry to hear your recent experience didn’t meet your expectations. At Phigora, we’re always striving to improve and provide unique, high-quality timepieces at fair value. Your input helps guide those improvements, and we hope to have the opportunity to better serve you in the future.
Verified
Straight forward process
Straight forward process. No issues and received watch in working order and in great condition.
Date of experience: May 12, 2025
Reply from Phigora
Thank you for your review! We’re glad to hear the process was smooth and that your watch arrived in excellent condition. We appreciate your trust in Phigora and look forward to assisting you again in the future!
Verified
Phigora was phenomenal
Very easy buying process. Phigora was fantastic. I ordered the watch from them and it was at the FedEx store waiting for me 20 hours later. Excellent customer service including adding additional links to the watch before shipping it.
Date of experience: May 08, 2025
Reply from Phigora
Thank you for the fantastic review! We're thrilled to hear the buying process was seamless and that your watch arrived so quickly. It’s great to know our team could take care of the extra links before shipping. We’re always happy to go the extra mile!
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