Perfumania Reviews 15,835

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their exceptional service. Consumers highlight the team's attentiveness, knowledge, and friendliness, noting how they go the extra mile to assist in finding the perfect fragrance. People appreciate the staff's patience and willingness to explain the different scents, making the shopping experience enjoyable and informative. Consumers are also pleased with the prices and the wide selection of products available. Reviewers find the prices reasonable and appreciate the massive collection of fragrances. The positive feedback extends to the quality of the products, with many customers expressing satisfaction with their purchases. Overall, customers feel valued and well-cared for, making them likely to return for future purchases.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Holly, thank you again, this was the second time we shopped at your business & once again, as always you made our experience fantastic!! The prices cannot be beat as well, but it’s Holly that makes th... See more

Rated 5 out of 5 stars
Verified

This was the best experience I’ve ever had at a perfume store , the team was wonderful I loved how attentive and informative they were. I had to get their names just to shout them out Khalil , Luis ,... See more

Rated 5 out of 5 stars
Verified

Ordering was pretty easy and the men's cologne came pretty quickly but the women's was later. When the order was made, it was two orders with the men's cologne saying it was the last order but the wo... See more

Rated 5 out of 5 stars
Verified

If anyone knows me, they know that I am a perfume fanatic. I recently walked into a store in Tannerville, PA, and the customer service was excellent. I told the sales associate that I have so many per... See more


Company details

  1. #9 of 44 best companies in Perfume Store
  2. #27 of 102 best companies in Pharmacy
  3. #8 of 18 best companies in Skin Care Clinic

Written by the company

We offer a large selection of best-selling designer fragrances for men and women at discounted prices. Perfumania operates over one hundred discount retail stores throughout the United States to meet the needs of today’s fashion-conscious, value-oriented consumers. Perfumania’s success is not only because of the wide selection of high quality products offered at substantial savings. Our fragrance consultants are trained to provide personalized service and expert advice about today’s most popular fragrances, as well as the classic and hard-to-find fragrances. Meeting this need requires three basic principles: service, selection and quality. Because of the dedication and superior customer service offered by our Associates, Perfumania has been successful at upholding all three, while maintaining fantastic discount pricing.

100% Authentic

Written by the company

Enjoy genuine designer fragrances
at discounted prices.

FREE SHIPPING

Enjoy Free U.S. Shipping on orders over $59

Enjoy Free U.S. Shipping on orders over $59
FREE SHIPPING
Enjoy Free U.S. Shipping on orders over $59
(Excludes Hawaii & Alaska)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 79% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

ordering perfume on line

Ordering was pretty easy and the men's cologne came pretty quickly but the women's was later. When the order was made, it was two orders with the men's cologne saying it was the last order but the women's hadn't been received yet. That was a little confusing.

Date of experience: June 22, 2025

Rated 5 out of 5 stars
Verified

Holly

Holly, thank you again, this was the second time we shopped at your business & once again, as always you made our experience fantastic!! The prices cannot be beat as well, but it’s Holly that makes the trip,(500+) miles and the experience worth it. We have a new perfume is in northern Nevada that we can shop at any time we want, but we will always wait to see Holly!!

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

Lolita

Love the fragrance. Though ….. Could be fuller. It seems like it has cotton thinner.

Date of experience: June 21, 2025

Rated 5 out of 5 stars
Verified

It was an amazing experience

It was an amazing experience. Steven was awesome, kind and patient. He really helped me find what I was looking for. I will be sending more people there way!!!

Date of experience: July 04, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look