The option "simple mode" works for ONLY ONE TIME, afterwards, the option that is actually useful, SIMPLE MODE, disappears, and you have to buy a one week again as a new user if you want it back. It... See more
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Same as previous reviews. Didn't do my due diligence. Enrolled for a week's trial then was billed £49.99. Grossly overpriced and no doubt whoever owns PDF smart is fully aware of that and is taking ad... See more
Like many other customers, I was charged £49 after purchasing one week access for £1. Thankfully, I've submitted evidence to my bank and they've reversed the charge. I would urge anyone else caught ou... See more
Fast and easy on-line service to compress and retain the quality of a large PDF document. My 29MB PDF, when I tried to ZIP compress it, it only reduced in size to 27MB. With this service, I select... See more
Company details
Written by the company
PDFsmart.com is a versatile online platform designed to streamline and enhance the way users work with PDF files. This user-friendly website offers a wide range of features and tools for businesses to efficiently manage, edit and convert PDF documents.
Contact info
United States
- support@pdfsmart.com
- www.pdfsmart.com
2.1
Poor
2K reviews
Replied to 37% of negative reviews
Typically replies within 1 week
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Ripped off for 49.99
Ripped off for 49.99 when I just wanted to pay for one day. It was too late to obtain a refund once the charge appeared on my card statement and my credit card company would not reverse the charge.
The one document I wanted to be converted would not upload, so I felt totally let down and fleeced.
Date of experience: July 07, 2025
Waste of money and time
That wasn't a conversion, it just put the PDF in a word document as images!!! Waste of money and time!
Date of experience: July 07, 2025
These people are con artists
These people are con artists. Do NOT use their service. I paid a £1 conversion of a PDF to a word doc. It automated to a £49.99 per month subscription and they won't refund it.
Date of experience: July 07, 2025
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the SIMPLE MODE option works for ONE TIME…
The option "simple mode" works for ONLY ONE TIME, afterwards, the option that is actually useful, SIMPLE MODE, disappears, and you have to buy a one week again as a new user if you want it back. It is a trick, cheap trick.
I selected the one week option as I knew I may have to make several changes, and right after I cancelled the monthly/yearly subscription, to make sure they would not charge me and I would not forget. On the main page they say 2eur for 1 week use, and in fact, they only offer the nice options if you don't cancel the long term subscription.
Date of experience: June 11, 2025
good expirance to use this
Date of experience: July 07, 2025
Very quick conversion to Word from PDF
Date of experience: July 07, 2025
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Used pdf smart in a rush - big mistake!
Used pdf smart in a rush, big mistake, paid £1.99 to edit one document and then a week later got charged £49.99. Avoid, avoid, avoid!!!!
Date of experience: June 26, 2025
Solicitor PDF
I needed to make a pdf to send to my solicitor . Goodness me , how I wish I’d found this method earlier . So bloody cheap too .
Date of experience: July 06, 2025
I paid just for one day
I paid just for one day, but even then it did not do what I needed it to. Then I got billed for 49.99. I did not mind paying for one day even though it did not convert my file, but upset to get billed 49.99
Date of experience: July 03, 2025
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Like many other customers
Like many other customers, I was charged £49 after purchasing one week access for £1. Thankfully, I've submitted evidence to my bank and they've reversed the charge. I would urge anyone else caught out by this company to do the same.
Date of experience: June 09, 2025
all good thank you
Date of experience: July 05, 2025
Another customer scammed by their…
Another customer scammed by their system how can they keep getting away with this!!!
Date of experience: July 04, 2025
Be careful or you'll be £50 worse off within a week
Same as previous reviews. Didn't do my due diligence. Enrolled for a week's trial then was billed £49.99. Grossly overpriced and no doubt whoever owns PDF smart is fully aware of that and is taking advantage of customers. Avoid.
Date of experience: June 27, 2025
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The quality of the jpeg image is not as…
The quality of the jpeg image is not as good as I had expected it t be
Date of experience: July 04, 2025
PDF Smart are total scammers they…
PDF Smart are total scammers they will rip you off once they have your credit card details they will charge you over and over for services you did not want or even know existed - if I could give zero stars I would - it's outright theft - AVOID AVOID
Date of experience: July 01, 2025
AVOID - Do not use!
You think you are paying £1 but without any notice, they charge you £49.99 7 days later. They don't respond to emails and there is no way to cancel on their website. AVOID!!!!
Date of experience: July 01, 2025
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