Onramp Funds Reviews 203

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Onramp found a way to fund me when I thought it was impossible. Their systems and methods are the best in the business and I have had experience with many different funders in the past. None comes clo... See more

Company replied

Rated 5 out of 5 stars

Great, responsive team that can offer flexible & competitive funding terms. We’ve used them to help finance inventory POs & be able to expand our growth efforts while working towards a fundraise.... See more

Company replied

Rated 5 out of 5 stars
Verified

Great and seamless process with an amazing team of people working for them. My sales guy Noah was top tier and made the offer irresistible. Amazing offers, along with continued support is what will su... See more

Company replied

Rated 5 out of 5 stars
Verified

This company made my process with them easy and smooth. The communication was 10/10. I would recommend Onramp to everyone looking for transparency and honesty, as well as real help with their business... See more

Company replied


Company details

  1. #35 of 45 best companies in Investment Company

About Onramp Funds

Written by the company

Onramp provides working capital for eCommerce businesses. Onramp isn’t a traditional lender, we are a company completely aligned with yours, and you pay us as you get paid. Our capital is fast, easy, and reliable fuel for your business. We are experts in eCommerce and are here to enable your success.

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Contact info

4.3

Excellent

TrustScore 4.5 out of 5

203 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Straight business, no fluff.

thorough, straight to the point without fluff.

Date of experience: June 16, 2025

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Reply from Onramp Funds

Thank you so much for the kind words! Don't hesitate to reach out if there's anything we can help with: heretohelp@onrampfunds.com

Rated 1 out of 5 stars

Misleading

We recently applied for a loan with this company. Our business is averaging $50K in monthly revenue and has been operating for 7 months. As requested, we provided 3 months of bank statements and connected our Shopify and WooCommerce accounts to verify our income. The representative handling our account even mentioned they were impressed with our performance.

After submitting all the information, we were pre-approved for $74,000. However, the application was later denied because our business was considered "too new.", but they "support" startups, make it make sense. This is confusing, if the time in business was a deciding factor, why would we be pre-approved in the first place? It seems the time in business should have been verified at the beginning, not after all documents were submitted and a pre-approval was extended.

If the company actually requires a longer time in business, that should be clearly communicated upfront. Otherwise, the process feels misleading and can waste valuable time for applicants.

I hope the company reconsiders how they present their requirements and pre-approval process to make it more transparent and fair for future applicants.

Date of experience: June 25, 2025

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Reply from Onramp Funds

Hi Jonathan,

Thanks for taking the time to share your experience — we’re sorry to hear it felt confusing or misleading.

To clarify, your time in business was not the reason your application was declined. We apologize if that was miscommunicated during the process.

We use a proprietary risk scoring model to evaluate applications, which takes into account a combination of factors including but not limited to business performance, credit history, and publicly available data. Unfortunately, our risk score was unable to approve your application.

We know your time is valuable and it’s never our intention to waste it. We’re continually working to improve communication and transparency, and your feedback helps us do that. Wishing you and your business all the best!

Rated 5 out of 5 stars

Andrew was amazing and went above and…

Andrew was amazing and went above and beyond to help me get the funds I needed. Easy process, great customer service.

Date of experience: June 20, 2025

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Reply from Onramp Funds

Thank you so much for the kind words! We’re thrilled to hear that Andrew went above and beyond to support you and that the process felt easy. We’re always here if you need anything else - don’t hesitate to reach out: heretohelp@onrampfunds.com

Rated 5 out of 5 stars

Onramp is a game-changer

Onramp’s ISO program is a game-changer. Their tech-driven underwriting and seller-first mentality makes it easy to present a compelling offer. It’s exactly what many of our clients have been waiting for.

Date of experience: June 19, 2025

Rated 5 out of 5 stars
Verified

Very Helpful and convenient.

Very Helpful and convenient.

Date of experience: May 28, 2025

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Reply from Onramp Funds

Thank you for the great review! We’re so glad you found the process helpful and convenient. If there’s anything else we can do to support your business, don't hesitate to reach out: heretohelp@onrampfunds.com

Rated 5 out of 5 stars
Verified

Very helpful and transparent staff

You know what you're getting and staff is very helpful.

Date of experience: May 13, 2025

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Reply from Onramp Funds

Thanks for the great review! We’re so glad our team could make things clear and easy for you.

Rated 5 out of 5 stars
Verified

Onramp helps us with inventory…

Onramp helps us with inventory acquisition over time. They really help us out!

Date of experience: May 02, 2025

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Reply from Onramp Funds

Thanks for the great review! We're so glad we can support your inventory needs - we're always here to help!

Rated 5 out of 5 stars
Verified

Great team & experience

Absolutely great experience with Onramp Funds onboarding. The team was incredibly supportive, especially Brandon. We got approved for our first funding within a week, with flexible offers and repayment plans. Highly recommend!

Date of experience: April 21, 2025

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Reply from Onramp Funds

We're so happy to hear you had a great experience with Brandon and Onramp! Thank you so much for taking the time to leave a review. If there's every anything we can do to help, don't hesitate to reach us anytime: heretohelp@onrampfunds.com

Rated 5 out of 5 stars

Quick funds when we really needed them

Quick funds when we really needed them! Super pumped on the terms for what we got. Also you get to speak with an actual HUMAN. Highly recommend. High touch financing service, I will do anything I can to direct all my business to them from here forward.

Date of experience: April 18, 2025

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Reply from Onramp Funds

Thank you so much for taking the time to leave a review, Tommy! We're thrilled we were able to provide a great experience! If there's anything else we can help with, don't hesitate to reach out anytime: heretohelp@onrampfunds.com

Rated 5 out of 5 stars
Verified

Fast funding and clear re-payment…

Fast funding and clear re-payment terms. I asked the same questions 10 different ways and was always met with prompt and courteous responses through texts and over the phone!

Date of experience: April 04, 2025

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Reply from Onramp Funds

Thank you for taking the time to leave a review! We're so glad we were able to provide a great experience - don't hesitate to reach out if there's anything else we can ever help with: heretohelp@onrampfunds.com

Rated 5 out of 5 stars
Verified

amazing comprehensive collaboration

Date of experience: March 06, 2025

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Reply from Onramp Funds

Thanks for taking the time to leave a review! Don't hesitate to reach out if there's anything we can do to help: heretohelp@onrampfunds.com

Rated 5 out of 5 stars
Verified

Onramp is the REAL DEAL

Great and seamless process with an amazing team of people working for them. My sales guy Noah was top tier and made the offer irresistible. Amazing offers, along with continued support is what will sustain our long term partnership. 👍🏾

Date of experience: March 12, 2025

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Reply from Onramp Funds

Thank you for your amazing review! We're thrilled to hear that you had a seamless experience with our team and that Noah provided top-tier service. Grateful to be part of your growth journey!

Rated 5 out of 5 stars
Verified

Excellent Support from Andrew – A Smooth Loan Process

I’ve had a fantastic experience working with Andrew from Onramp. He has been incredibly helpful throughout the loan process, providing clear guidance, timely updates, and excellent customer service. Andrew took the time to understand my needs and ensured that everything was handled efficiently. His professionalism and dedication made the entire process stress-free and smooth. If you're looking for a reliable and supportive loan expert, Andrew is the person to go to. Highly recommend!

Date of experience: March 06, 2025

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Reply from Onramp Funds

Thank you for your kind words! We're so glad to hear that you had such a positive experience working with Andrew - that's what we strive for. We're grateful to be part of your growth journey!

Rated 5 out of 5 stars

Amazing service

Great Service by Onramp

Date of experience: March 06, 2025

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Reply from Onramp Funds

Thanks for taking the time to leave a review! We're grateful to be part of your growth journey.

Rated 5 out of 5 stars
Verified

Funding was quick once approved

Funding was quick once approved, but approval took some time. Onramp's due diligence process was extensive but appropriate. They have a good team that seems to care about clients.

Date of experience: February 19, 2025

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Reply from Onramp Funds

Thank you for taking the time to leave a review! We're thrilled to hear you felt supported along the way and that our team’s commitment to customers stood out. Wishing you continued success, and we’re here whenever you need us!

Rated 5 out of 5 stars

A whole new way to get business funding.

Onramp found a way to fund me when I thought it was impossible. Their systems and methods are the best in the business and I have had experience with many different funders in the past. None comes close to the professionalism, support and tools they offer. Their flexible percentage based paybacks are off the charts and make it all an incredibly smooth experience that feels nothing like the MCAs out there that don't really care about your business. Five stars since there's no more stars to give.

Date of experience: February 12, 2025

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Reply from Onramp Funds

Wow - thank you for taking the time to leave this review! It truly means a lot to hear that our approach stood out from your past experiences and that our flexibility, support, and tools made a real difference for your business. We’re all about helping merchants grow without the stress, so knowing that we delivered on that promise is the best feedback we could ask for. Wishing you continued success, and we’re always here when you need us!

Rated 5 out of 5 stars
Verified

This company made my process with them…

This company made my process with them easy and smooth. The communication was 10/10. I would recommend Onramp to everyone looking for transparency and honesty, as well as real help with their business. They are helping me grow in my e-commerce business, unlike 8Fig. 8Fig lies in the ads that say they will help me, and then when you apply, they don’t approve your application. Onramp is here to support your business and actually help you grow.

Date of experience: February 05, 2025

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Reply from Onramp Funds

Thank you for taking the time to leave a review! We're thrilled to hear that your experience with Onramp was smooth and that our team provided the transparency and support you needed. We're grateful for the opportunity to be part of your journey.

Rated 5 out of 5 stars

Seamless Experience!

So far, I have had a great experience working with Onramp for my business funding needs. The process has been incredibly seamless, making it easy for me to secure the funds that I need to expand my product line. They are very supportive and available to answer any questions I have had. I really appreciate how easy they are to work with. Everything has been very straightforward. I recommend them to any business owner, looking for reliable and stress-free funding!

Date of experience: February 11, 2025

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Reply from Onramp Funds

Thank you so much for taking the time to leave your review, Tammy! We're so glad we're able to provide a seamless experience!

Rated 1 out of 5 stars

BUYER BEWARE!! STAY AWAY!! IT IS NOT WORTH THE MONEY!!!

02/14/2025 ON RAMP FLAGGED AND REMOVED MY PRIOR REVIEW, COMPLETE LACK OF TRANSPARENCY!!! I AM REPOSTING TO WARN BUSINESS OWNERS!!!

FIRST and FOREMOST My experience and others that have left similar negative reviews about OnRamp Funds, is that OnRamp does not care about building relationships or helping a business.

If I could give this company negative stars I would. This so called "business lender" or "eCommerce lender" preys upon small businesses and small business owners seeking to acheive their dream by charging sky-high interest rates that many businesses (as the reviews indicate) cannot ever fully repay.

OnRamp Funds/E Commerce Lending lures you in with promises of "fast and easy funding" but they conveniently bury the real cost of their loans in fine print-only for you to realize later that you may have signed your entire business away to OnRamp Funds/E Commerce Lending.

THINK ABOUT THIS BUSINESS OWNERS:

ONRAMP FUNDS is located in Austin, Texas. OnRamp is a Delaware Corporation. E Commerce Funding LLC is the main entity referenced in the so called loan or lending agreement and is a Nevada LLC. This is the truth.

OnRamp Funds is NOT accredited by the Better Business Bureau. This should alarm anyone seeking their services.

The so called loan or lending agreement will specifically state the following:

THIS AGREEMENT IS SUBJECT TO AND GOVERNED UNDER THE LAWS AND RULES OF THE STATE OF NEVADA!

HERE IS WHERE IT GETS INTERESTING:

ALL LITIGATION AND CLAIMS OR DISPUTES ARE REQUIRED TO BE HEARD OR FILED IN STATE OR FEDERAL COURT IN TRAVIS COUNTY (Austin) TEXAS.

What honest company would need to be located in Texas, yet require the terms of the so called loan agreement be subject to the laws of The State of Nevada?

If you buy a car in Texas from a legitimate auto dealer, the loan documents do not seek to enforce laws that are only favorable to the auto dealer or lender from a completely DIFFERENT State.

Why would E-commerce Funding LLC/OnRamp Funds, located in Texas NOT make the so called loan agreement subject to laws of The State of Texas?

Is it because Texas law makes it an even playing field and Nevada makes it all in favor of E Commerce Funding LLC/ On Ramp Funds?

When you sign the so called loan agreement you will also waive your right to trial by a jury, jurisdictional rights and many other constitutional rights.

E Commerce Funding LLC/OnRamp Funds is currently suing SEVERAL small business owners, you guessed it in Travis County, Texas. Please search the Travis County Court Records and you will see.

Be concerned, this could be you or your business if you fall behind on payments, no matter how many payments you may have made to On Ramp Funds, Inc.

If you peruse through the so called agreement, you will notice that the actual "lender" or money prvider is E COMMERCE FUNDING LLC, OnRamp Funds is listed as an AFFILIATE. Why is OnRamp Funds listed as an affiflaite? OnRamp Funds on its website claims to be the so called lender or funds provider.

Why is OnRamp Funds, Inc. appearing to hide the existence of E Commerce Lending, LLC.?

They cannot nor will they deny this, they will just omit this fact.

The typical reply from OnRamp Funds to nearly every complaint and I am sure to this complaint will be, "The customer or business owner did not make timely payments", or "we tried reaching out to the business owner and the business owner never responded."

In most cases the businesses in the reviews indicate that the businesses made significant payments towards the amount owed, exorbitant interest rates and fees charged by OnRamp Funds.

The business has a bad month or two and OnRamp Funds swoops in and crushes the business by instructing its debt collector to send UCC Lien notices to each and every platform or payment provider available, Pay Pal, Amazon, Stripe, etc., threatening to sue the above referenced platforms if they release any funds to the business on the notice.

The notice instructs the platforms to hold funds for the benefit of OnRamp Funds, Inc under threat of legal action.

The business must satisfy every cent or condition claimed in the UCC Lien Notice by OnRamp Funds according to the notice.

All monies of the business held in the various payment platforms are frozen and held pending full payment to OnRamp Funds.

OnRamp Funds will assess all collections fees, default fees, late fees, interest fees, any fee associated with the so called agreement is also held or "frozen" for sole benefit of OnRamp Funds.

The subject business has no say in this. I find this to be reprehensible and unfair.

I hope anyone reading this review will give pause prior to entering into any agreement with OnRamp.

My experience is that OnRamp will not help you or work with you, which could result in the loss of your business and your hard work towards your dreams.

Date of experience: August 05, 2024

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Reply from Onramp Funds

Hello! We take customer feedback seriously and want to clarify several inaccuracies in this review. Please note, we do not have the power to remove reviews from Trustpilot. Your initial review was removed by Trustpilot's team due to violating review guidelines. We are copying our initial response to your review below for the sake of transparency:

First and foremost, we make every effort to work with our customers through unique challenges and always aim for a full resolution whenever possible if payments are missed.

Payment & Default Process: As a lender, we rely on agreed-upon payments to be made. In this case, the borrower failed to make any payments for over four months, despite multiple extensions and accommodations. We provided grace periods and attempted to work with them before escalating to collections.

Legal & Business Structure: Onramp Funds operates transparently under the necessary legal structures common in the financial industry. Our agreements are standard for the lending space, and our remittance rates are dynamic, often in the low single digits - not the exaggerated figures claimed in this review. We are headquartered in Austin and incorporated in Delaware. This is not an unusual business practice.

Misleading Claims: We do not "hold all of your funds." When a merchant defaults on their obligations, standard UCC protections apply, as with any commercial financing agreement. The claim that we charge a "30% default fee" is inaccurate. This is simply the maximum cap, and actual fees vary based on circumstances.

We encourage any merchant with concerns to reach out directly so we can work toward a resolution. We remain committed to fair and transparent lending practices that support small businesses, however, it should be no surprise that a customer who has not made a payment to us in over four months will face consequences.

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