My Car Handlers
What’s your most valued possessions? Family heirlooms? Jewels? For me, it’s my classic cars. Who do you trust handling your items? When it comes to trust in Auto Transpo, there’s a lot of scammers involved with just as many horror stories from the unfortunate scammed. I was almost a victim of this. I researched some companies to get contact info. However, I didn’t research the reputations generously shared by the online reviewer community. Fortunately, my first choice fell through because the nice lady with another car mover, decided to change my form of payment from credit, to cash, after making the transport arrangements. This was the opportunity I needed to properly search for a company by their ratings. That’s when I found, “Number 1 Auto Transport.” First, they told me a firm price up front. This was $800 cheaper than the previous I almost dealt with. I realized how close I came to being ripped off as well as other disappointments from what I’ve read. Second, they arranged an accurate pick up/delivery schedule which is important to make meeting arrangements, (time off work, etc.). Third, they stuck to the contract. There were no surprises. Also, as I’ve read about other places. Considering my first attempts, I was very worried about this type of service. However, Number 1’s handling of my car moves put me at ease. They were proactive from the pickup to the delivery. That is, communications and coordination with all parties. Also, important to me, is the right balance between transactional and polite communications. They’re HQ’d in New York, but I always get more that a NY second of their time. Or, excellent phone etiquette? Yes. That’s a better way of putting it. I always got out a complete question and, the secondary call for what I forgot to ask earlier, which happening to me more frequently these days. I wonder if they could train my workplace proper phone courtesy. Just note however, you’re not getting away with chatting their ear off, they do have a complicated business to run.
So, whether or not you choose Number 1, do your homework! There’s definitely info-overload from reviewers, good and bad, but it’s worth the study. Not doing so could be costly and disappointing. Lastly, thanks to all you reviewers for your postings. This was the most important service I purchased in many years.
Date of experience: September 29, 2020
