Around 2019-2022 we had good success finding house sitters through this site, when they had a free membership option. Since they have made all tiers paid, there just are not enough sitters on the site... See more
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Verified
Nomador was a dream come true for us! As soon as we posted our search for a house/cat sitter, we received 4 offers. We chose the one that we thought would be best (and he was!) suited for our rather c... See more
Verified
As a long-time house sitter, (15 years), and member of several other match-up sites, I find Nomador unique. I have interviewed the owner, who consequently became a friend. Right away, I appreciated t... See more
Verified
Allegra and Mikel are absolutely fantastic! They are true animal lovers. You can feel it as soon as you meet them. And I totally trusted them right from the beginning. Plus, they had to deal with... See more
Company details
- #2 of 6 best companies in Pet Sitter
- #14 of 72 best companies in Pet Store
Written by the company
Leave on vacation with peace of mind! Entrust your home and pets to home-sitters or browse through recent offers of accommodation proposed by our members.
Contact info
41 rue de Richelieu, 75001, Paris, France
- hello@nomador.com
- www.nomador.com
4.7
Excellent
11K reviews
Replied to 56% of negative reviews
Typically takes over 1 month to reply
Not enough sitters in 2025
Around 2019-2022 we had good success finding house sitters through this site, when they had a free membership option. Since they have made all tiers paid, there just are not enough sitters on the site. Our last several postings have gotten maximum 1 application (despite plenty of notice, same ads as before, etc). Definitely not worth the cost of membership. Will not waste my time or money with this one again.
Date of experience: July 01, 2025
Great website to find housesits all over France
Love Nomador! It’s a great website to find housesits all over France. Important to speak some French though
Date of experience: June 21, 2025
Verified
Excellent site de mise en relation
Excellent site de mise en relation
Date of experience: May 11, 2025
Unable to contact anyone re problem with website
I have had a few great housesits, but annoyingly have never received alerts re upcoming housesits.
I' ve been a paid member since 2017. & it says email alert activated. Very frustrating.
I' ve tried to contact Nomador help, but the message won' t send via phone or laptop!
It seems there is no way to contact this site
This is not a satisfactory
Date of experience: May 06, 2025
Reply from Nomador
Hello Vicky,
Thank you for your feedback — and we’re truly sorry for the frustration you've experienced!
Thanks to your review, we identified a recent technical bug affecting our contact form when used from mobile phones and tablets. We corrected the issue immediately. We want to reassure you that our team is available 7 days a week, and we respond to every message we receive.
Please don’t hesitate to reach out to us directly at hello@nomador.com — we’ll be happy to investigate and resolve the issue you're facing with your email alerts. We definitely want to ensure everything is working as expected for you!
Thank you again for bringing this to our attention and for being part of the Nomador community.
Warm regards,
Jeanne - Nomador Team
No photographs on many ads
I am already a member of Trustedhousesitters and I was thinking of joining Nomador as well as there are more sittings in France.
I’ve been thinking about joining Nomador for a while and have been looking at quite many ads lately, I’ve also some alerts set up.
Unfortunately, I find that many ads have no photographs of their homes or very few ones that show almost nothing of their accommodations. I’d feel very uncomfortable in applying for sits where I don’t know where I’ll end up to.
I enquired with the Support team and I’ve been advised to apply for a sitting and then ask for more photographs directly to the host.
However this is time consuming, while if the images were available at the first stage, I would know where to apply and where not.
This is very unfortunate as on Trustedhousesitters all the ads have plenty of images which makes it easier, if Nomador would follow the same guideline, it would be perfect.
Date of experience: April 26, 2025
Verified
Excellente application collaborative…
Excellente application collaborative qui nous a permis de nous mettre en relation avec de nombreux petsitter irréprochables.
Date of experience: April 27, 2025
I've used Nomador several times
I've used Nomador several times. It's fantastic! Always an easy and happy experience, it's been great and very useful.
Date of experience: April 27, 2025
Verified
Thanks Allegra for your fantastic work!
Date of experience: April 10, 2025
Verified
I love Nomador
Date of experience: April 07, 2025
Fantastic...
I loved how easy it was to set up an ad. The interactions were easy and it all went really well. Love this app!
Date of experience: March 24, 2025
Verified
My first experience with Nomador was…
My first experience with Nomador was great !
Date of experience: March 31, 2025
The Stars are as described!!
The Stars are as described. I had only good experience...
Date of experience: March 10, 2025
Nomador have absolutely no customer…
Nomador have absolutely no customer service. I cancelled automatic payment and they took the payment anyway. I then contacted them to get a refund but they don't reply at all.
I have now raised this with my CC company.
Also, notice how often they have a negative review and then a quick influx of very strangely written positive reviews. This is a very classic technique used by companies to hide their bad reviews. Please filter and read the 1/2* reviews about nomador.
Date of experience: March 18, 2025
Reply from Nomador
Hi Elliott,
We’re very sorry to read your message and to hear that your experience with Nomador did not meet your expectations.
However, after a thorough check, we could not find any support request from you via our contact form or through our main address (hello@nomador.com). If you did try to reach out through another channel, we may not have received your message — please do not hesitate to resend it so we can help you as quickly as possible.
As for your subscription: cancellations can be done at any time directly from your account. Payments are only processed if the cancellation is not completed before the renewal date. If a payment was made less than 14 days ago and no paid feature was used during that time, we issue full refunds upon request — that’s part of our policy, and we apply it systematically.
Finally, regarding your comment about reviews: we want to be very clear. All reviews about Nomador, whether positive or negative, are genuine. We do not encourage, request, or publish fake feedback of any kind. Trust and transparency are core values of our community — and that includes being fully open to all types of user experiences.
We remain available to resolve this situation with you directly. Please don’t hesitate to reach out again through the proper channels so we can follow up.
Best regards,
Jeanne – Nomador Team
Great experience...
I loved how easy it was to set up an ad. The interactions were easy and it all went really well. Love this app!
Date of experience: March 10, 2025
Good experience...
Yet another good experience with my latest house & cat sitters.
I recommend Nomador : easy to find the right persons
Date of experience: February 25, 2025
Verified
A win-win situation..
A win-win situation... Pets get to stay in their home environment, pet-sitters get to experience a home-from-home free-of-charge and it doesn't cost owners anything either.
Date of experience: March 06, 2025
Great experience so far
We've been on Nomador for 2 months and have booked 3 house/pet sits so far. The families whose homes and pets we will be looking after seem very friendly and trusting. And it appears that they have beautiful houses with pools! It wasn't easy to get our first sit as the popular houses get a lot of applications. It took 13 applications before we had success. The platform and support have been excellent.
I will update this review after our first house sit experience.
29.6.25 Update
We're part way through our 2nd house sit and we've had 2 amazing experiences so far. It has been lovely to meet new families and then look after their house and pets, especially for out kids who have never had pets before. It's an enriching human experience. Thank you Nomador and the community of great humans you've attracted.
Date of experience: March 04, 2025
Non-existing customer service
Non-existing customer service. The one time password never reaches your email. They claim that they will reach you before the contract ends, but this never happened now I am paying one additional month. This is very disgusting. The concept is good and really sustainable, but the practicality of this concept is a scam
Date of experience: March 04, 2025
Reply from Nomador
Hi,
We’re sorry to hear that your experience with Nomador has not met your expectations.
Please know that our customer service team replies to every request without exception, 7 days a week. If you haven’t received a reply, it’s possible that our messages ended up in your spam folder or were blocked by your email provider. You can always reach us directly at hello@nomador.com — we’d be happy to assist you personally.
As for the subscription: it’s clearly explained during each step of the sign-up process, and the auto-renewal is always visible and can be turned off at any time from your account space. If the renewal occurred recently and no paid features have been used, we’ll be glad to review your request and provide a refund if applicable.
We appreciate your feedback, and we hope to resolve this situation with you directly.
Best regards,
Jeanne – Nomador Team
Verified
Excellent site linking me with a…
Excellent site linking me with a petsitter. It was a great exchange. I enjoyed having them stay and look after my cat and they enjoyed staying here. the whole process felt easy, and thus I would use Nomador again - the paid version
Date of experience: February 25, 2025
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