NewYorkSportsClubs Reviews 2

TrustScore 3.5 out of 5

3.3

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Company details

  1. Gym
  2. Fitness Center
  3. Fitness Equipment Store
  4. Physical Fitness Program

Information provided by various external sources

Locations throughout the New York area offering standard gym access, personal training, group classes, state of the art equipment, babysitting, kids programs and much more.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Advertisement
Rated 1 out of 5 stars

Promised rate for 4 months, New mgmt, Israel Chaparro, says no

I referred a brand new member who I train to join a few months after me. She received the $47 rate (had never been a member), I explained we'd both leave if I don't get the same rate, they assured me this change would happen, for 2 months I reminded the front desk and emailed management because "they forgot", "corporate pushed back", "manager wasn't in today". Then they paused my membership for 2 months to make up for their error. Now it's back at ~$75, the "new manager", Israel Chaparro, doesn't have the ability to honor what I've been told for 4 months, and the gym is still a dump, weights are usually left lying on the floor, floor never get cleaned, whatever touches the floor is smudged black, half the barbells leave rust stains. You would think they'd learn how to clean seeing all the Blink gyms are capable of it and only charge $30.

Date of experience: August 29, 2022

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look