Banner for Network Solutions

Network Solutions Reviews 6,970

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the solutions provided and the high-quality service they receive. The staff is frequently commended for their helpfulness and expertise, with many reviewers highlighting specific employees who went above and beyond to assist them. Consumers often mention the positive impact of the customer service, noting the representatives' knowledge, professionalism, and courteous manner. However, there are some mixed opinions regarding the website, with a high level of disagreement among reviewers. Some users have reported issues with accessing their accounts and difficulties in resolving technical problems. A few reviewers have also expressed concerns about unauthorized charges and misleading sales tactics. Despite these issues, the overall sentiment remains positive, with many customers praising the company for its effective solutions and dedicated support team.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

John Once again scored a major touchdown for me today!!! Thank you!!! You creatively designed and linked my important images instantly for a presentation to an NFL Owner!!! Management please... See more

Company replied

Rated 2 out of 5 stars

This site builder is clunky, no pixel perfect ability so getting objects in place is really tedious. Mobile responsiveness is pretty bad overall. Site Preview does not show a good presentation of ho... See more

Company replied

Rated 5 out of 5 stars
Invited

Amazing support provided by each department ive contacted with yet even if its the most tedious tasks i salute the agents for their honest hard work and kindness with each reply. they are well knowled... See more

Rated 5 out of 5 stars
Invited

Kaushik was incredibly helpful in resolving my email authentication issues. He quickly fixed my DKIM and SPF records, making what I thought would be a complex process feel simple and stress-free. He w... See more

Company replied


Company details

  1. #15 of 25 best companies in DNS Provider
  2. #183 of 272 best companies in Business to Business Service
  3. #8 of 12 best companies in Computer Security Service
  4. #120 of 315 best companies in Software Company
  5. #37 of 73 best companies in Web Hosting Company

Written by the company

Network Solutions was the world’s first registrar, but we know being the first isn’t everything. Our four decades of expertise wouldn’t mean as much if we didn’t provide comprehensive solutions and superb service to our customers every day. Our history of serving digital leaders wouldn’t be half as impressive if we weren’t making history with the IT professionals we serve now. And our record of excellence would lose a little shine if we weren’t committed to providing secure, reliable digital infrastructures for the businesses that count on us. At Network Solutions, we’re proud of yesterday but focused on tomorrow, because our legacy depends not on being the first, but on being the best.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Shrushanth Kumar is a fantastic support…

Shrushanth Kumar is a fantastic support tech who quickly solved the problem I was having with my email forwarding messages getting blocked. He went the extra mile by adding the DKIM records to all of my domains.

Date of experience: July 06, 2025

Rated 5 out of 5 stars
Invited

Excellent support from Manoj!

I'm a complete novice when it comes to renewing SSL certificates, but Manoj guided me through the entire process with incredible patience and clarity. He made something that felt overwhelming much easier. Thank you so much, Manoj!

Date of experience: July 06, 2025

Rated 5 out of 5 stars

I recently spoke to Jhin from Network…

I recently spoke to Jhin from Network Solutions to secure my domain name, and while I found his support extremely helpful, I was disappointed that I couldn't get the .com domain I wanted after purchasing multiple domains. I really hope they can assist me in finding a suitable alternative at a reasonable cost as I'm starting my new business and dream! Despite this setback, I REALLY appreciate the customer service I received from Jhin and would recommend him to others looking for domain registration. I hope they can help me fulfil my dreams and future goals in my new start up biz :)

Amanda

Date of experience: July 05, 2025

Rated 5 out of 5 stars
Invited

Fixing DNS problem

My contact appreciated my problem, took steps to help me, informed me of all the consequences and was at all times courteous and helpful.

Date of experience: July 05, 2025

Rated 5 out of 5 stars

Rejoice to say, I met a superb agent.

The agent went through a lot to understand what my problem was. He was very kind and polite and readily knew what had been wrong and what it took to get the issue resolved. He quickly and correctly resolved that issue. He earned a SIX star, but there is only a five top choice. Great job!

Date of experience: July 04, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look