Network Hardwares Reviews 523

TrustScore 4.5 out of 5

4.6

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the quality of both the products and services offered. Many reviewers have specifically highlighted the excellent customer service they received, praising the support team for their helpfulness and efficiency. Consumers express strong agreement about the positive aspects of the company's offerings in these areas. However, experiences regarding order processing and delivery services appear to be mixed. While some reviewers reported prompt support and fast delivery, others have expressed concerns about delays and lack of communication. It's important to note that opinions on these topics vary considerably among reviewers.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Invited

I really like this company’s attitude toward its customers. The customer service was incredibly polite and helpful. What amazed me the most was how they responded to every single one of my questions w... See more

Rated 5 out of 5 stars
Invited

Looking for SODIMM RAM for NAS but was having no luck but Andy helped me find additional options on how I could get the RAM I needed

Rated 5 out of 5 stars
Invited

Prompt Customer Support My Support Agent was Andy who was eager to help and solved my invoice issue in minutes. The order was delivered faster than expected in Greece and I had notifications a... See more

Rated 5 out of 5 stars
Invited

Quick response from Andy via Whatsapp checking the status of my order as had not received any confirmation emails. Invoice also quickly provided. Great way to communicate with this company.


Company details

  1. #50 of 107 best companies in Electronics Store
  2. #4 of 19 best companies in Computer and Accessories Store
  3. #10 of 19 best companies in Computer Store
  4. #1 of 2 best companies in Computer Wholesaler
  5. #26 of 57 best companies in e-Commerce Service

Written by the company

Being a decade-long consumer of many hardware pieces, purchasing them was our Founder’s least favorite part. He was fed up with having to wait for days for the simplest of orders, and receiving delayed (if any) answers to the simplest of his questions. He felt the lack of a value-added hardware reseller in the market and rolled up his sleeves to fill it himself. Born from the desire to create change, Network Hardwares redefines the shopping experience in the hardware area. E-commerce has been the fastest-growing market in the last 20 years. We are aware that nothing is permanent except humans in an area where digitalization is quite dynamic. Based in Irvine, California, Network Hardwares has been offering fulfilled e-commerce services as a reseller of IT hardware since 2011. His longtime friend, Victor; joined him in this endeavor as the founding partner, and Network Hardwares was finally established in 2011 as a New Jersey-based reseller of IT hardware. So what makes Network Hardwares better? What is the value we add to the game? Excellent Customer Service: Since the first day, we have made it our goal to place customer service before everything. Our response time and accuracy are way above industry standards. We are the proud holder of a 95%+ customer satisfaction badge on Amazon since 2017. Wide Product Range: If you are looking for it, we most probably carry it. If no one carries it, we’re the fastest to find and deliver it. We formed partnerships with hundreds of distinguished manufacturers, to be the ultimate one-stop shop for all your IT needs. Unique Value Offer: E-commerce is in our DNA. Our vast partner network combined with our seasoned Operations team makes it possible to offer you the most competitive prices in the market. We leave no stone unturned, fulfill all orders lightning fast and do all this with a smile on our faces. In 2022, our journey took us on a new path and Network Hardwares launched its B2B operations. Now we collaborate with many companies and institutions as we do with our household consumers. Contact us to get custom quotes for your business. Fully Remote work setup: Our US-based operations have a global team dispersed across 3 continents. We cover all time zones to serve you 24/7. Carbon Neutrality: When transporting items, at Network Hardwares, we use Carbon Neutral Shipping to reduce carbon emissions from transportation. We are aware of how much Climate Change harms our world, and as our company, we care about this issue as much as we love our blue planet. Network Hardwares continues to grow with firm steps to this day. How can we help you today?


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

523 reviews

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Replied to 64% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Invited

Even on the weekends!!!!

I really like this company’s attitude toward its customers. The customer service was incredibly polite and helpful. What amazed me the most was how they responded to every single one of my questions within 10 seconds.. Even on the weekends!

Date of experience: July 06, 2025

Rated 1 out of 5 stars

Never again

I usually don’t write reviews but after dealing with this company I feel I’m inclined to do so.

I ordered a Sony TV A95l 77 inch on the 26th of June and was promised a tracking number within this week.

Since yesterday (4th and 5th July) I’ve been trying to contact through their email, whatsapp, and direct conversation through their website and one has the courtesy to respond even the in the direct messaging state that a member of our team will be with you in minutes I waited for a whole hour and no one responded to me.

This is a warning to anyone interested in their website stay far away from it.

Date of experience: June 26, 2025

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