After getting my puppy at 8 weeks, she went from eating anything in front of her to becoming gradually more picky over time. By 6 months old, was becoming less and less interested in her kibble until... See more
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So far so good! Delivery is on time, my pup loves the food. So far customer service has been responsive. My only issue is that she is still suffering from allergic rashes and itching. We have used the... See more
I’ve been trying several pet food delivery services. Hands down Ollie is the one we will stay with. Unbelievable customer service and quality products. We were missing a couple items from our most rec... See more
I am using Ollie as a supplement to my dogs fresh food diet. She needs to eat food as organic as possible thanks to some digestive issues she has, but she is so happy, excited, passionate about her me... See more
Company details
- #15 of 72 best companies in Pet Store
- #3 of 7 best companies in Animal Feed Store
- #12 of 60 best companies in Pet Supply Store
About Ollie Dog Food
Written by the company

About Ollie Dog Food
We adore dogs and believe that feeding them well is the best way to show our love. So we created Ollie: fresh dog food meals made from real ingredients, formulated by a vet-nutritionist, and tailored to your dog’s individual needs. Learn more about us at myollie.com and feel free to get in touch with us at caninecare@myollie.com.
Money-Back Guarantee
Our Promise
Contact info
3495 Lakeside Drive #1089, 89509, Reno, United States
- caninecare@myollie.com
- www.myollie.com
Replied to 96% of negative reviews
Typically replies within 48 hours
I love the product but cost is high
I love the product, however I might switch to a competitor because of cost. I’m spending over $300 a month on Ollie for one dog.
Date of experience: July 03, 2025
My dog loves this food
My dog loves this food. He is a 10 month old puppy. Waiting on his first vet visit this week to check his weight.
Date of experience: July 03, 2025
So far so good
So far so good! Delivery is on time, my pup loves the food. So far customer service has been responsive. My only issue is that she is still suffering from allergic rashes and itching. We have used the Ollie probiotic chews for over a month now and have seen no improvement. Same for the skin and coat supplement provided by Ollie. There has been no improvement in her skin or coat.
Date of experience: July 02, 2025
Good customer service and my dog loves the food
The first box I received arrived thawed, but the customer service was good and they sent me a new box that was frozen. My dog loves the food and it's been good for his stomach, so I would use this service again in the future.
Date of experience: July 03, 2025
my millie mae loves the food she looks…
my millie mae loves the food she looks great
i had problem with her skin now i have none
Date of experience: July 03, 2025
Ever since I tried Ollie with my…
Ever since I tried Ollie with my furbabies it has made a difference for them they get so excited especially my oldest to eat again!! Love watching him run to eat!
Date of experience: July 06, 2025
Best of the Best
I’ve been trying several pet food delivery services. Hands down Ollie is the one we will stay with. Unbelievable customer service and quality products. We were missing a couple items from our most recent delivery. Customer service had our products delivered within 2 days. Easy to use app and our pets LOVE their mealtimes!
Date of experience: July 02, 2025
I just started my membership and…just started
I just started my membership and received my first box. All the food was u thawed. So I called and company made apologies and sent another box. This time only half of the box was thawed. Again, they wanted to replace the 2nd box. I just received the 3rd box and again have the box was thawed. I have no faith about getting food I can use to feed my dogs
Date of experience: July 02, 2025
Delivery is timely and my pet really…
Delivery is timely and my pet really loves it. Sharing the news about Ollie with all my friends.
Date of experience: July 02, 2025
The new diet is a hit with my dog
I had a lot of questions to start out with and had a few snafus on the website but spoke to Ollie on the phone and got the help I needed. The food started arriving on schedule and two months in I find my dog Woody doing really well on his new diet.
Date of experience: July 02, 2025
The product is of top quality but I’m…
The product is of top quality but I’m looking to cancel my subscription. Please help me with this process.
Thank you
Date of experience: July 03, 2025
Ollie's customer service reps are top notch!…
Ollie's customer service reps are always professional, pleasant & accommodating. The food is good for my pup too!
Date of experience: July 05, 2025
Food shows up on time and my dog…
Food shows up on time and my dog doesn't even chew. It's gone in about 3 seconds. Then he looks at me like, "Well, are you going to give me a treat, too?" He l8ves the food and treats.
Date of experience: July 03, 2025
Watching the UPS Truck go round and…
Watching the UPS Truck go round and round. I saw he was in our neighborhood then he wasn't. He went a couple of miles away then came back. Like who programmed the schedule??
Hopefully puppers will like this because it has been difficult to get him to eat.
Date of experience: July 05, 2025
Dog people in the dog food business
Stevie, like other representatives for Ollie I’ve dealt with, was awesome at helping me with my issue. The few times I’ve had any problems with Ollie in the past 2+ years I’ve used them they’ve always gone above and beyond to fix or help the situation.
Date of experience: July 03, 2025
A compnay who cares!
This is my first experience with Ollie and it was a most positive expeirence to find a customer service response that was geniunely caring and authentically helpful.
Date of experience: July 05, 2025
Quality company all around - food, service, ease in navigating account
I appreciate the detailed information included on Ollie's website, the ease in navigating a subscription account and the exceptional support I received from their customer service team, being able to speak with both a service rep and an Ollie nutritional advisor on Saturday afternoon of a holiday weekend! I was impressed by my phone call being answered quickly, in a professional, friendly and knowledgeable manner! Already on a freeze-dried raw food diet, I look forward to transitioning my dogs' to Ollie's fresh food which I trust will be healthy as well as tasty. Thank you!
Date of experience: July 05, 2025
Ollie is Great
My dog loves the food. Can't get it often enough. The company was very helpful when I had questions.i will continue getting Ollie, as long as she keeps eating it.
Date of experience: June 29, 2025
the boxing of th food
everything comes in a box that is in one piece. the only thing that would make it better if you would put dry ice on the bottom of the box my last order came and some of the food on the bottom was staring to thaw .
Date of experience: July 02, 2025
Shipped by UPS instead of Fedex
Shipped by UPS instead of Fedex. I was not damaged like FedEx packages are. I like the heads up you give to make sure one of us is home. Well done!
Date of experience: July 02, 2025
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