Mountains Plus  Reviews 96

I write down my mountain climbing only with this software.

Date of experience: March 05, 2019

very pleased with MOUNTAIN PLUS specially with the Hero4 PRO which helps me record the videos I want for my gym !! I highly recommend it

Date of experience: October 27, 2018

I m going every years in unid state and I am very happy to see News products. The price are confortable for product. Just see next collection for my sister when I ll became...

Date of experience: January 05, 2017

Will never recommend this site, coz once you purchase and you want returns or something you will not get a hold of a representative.. Tried email, no response and tried contacting them thru 877-411- GEAR but you will just be directed to voice mail, and if ever you left a message they wont even call back.. So dont waste time i this site.. Bad customer service

Date of experience: June 09, 2015

Long time passed since my order was compleatly shipped

Date of experience: April 29, 2015

Slept soundly on it's test run solving the kinks and weird spot soreness that happen with closed cell pads on hard ground. It also stows neatly inside my pack instead of hanging awkwardly on the outside. The Big Agnes Air Core (long) takes 35 to 40 breaths to inflate and a few minutes to deflate slowing set-up and decamp time. I feel silly blowing this thing up, but can't afford a bad nights sleep on the trail. The tapered ends go well into the corners of a tent and I did not miss the extra surface area. Wish it was made in US, but really, Everest is in China and it's half the cost of the Thermorests. I have to stay real.

Date of experience: February 26, 2015

I was new to your website as I found a good sale that introduced me to it. The sale expired by one day as I was waiting daily on a 10% off new user coupon (which wouldn't have worked anyway since it was a sale item - i missed that part). I called and received a portion of the sale price which was not sufficient for me but appreciated. 1 week later the sale returned (odd, but OK). I purchased the Arcteryx Altra 85 pack.

Of note the pack came shipped folded up with the (removable) waist belt also folded rather than removed and packed around. Not the worst thing but probably not ideal.

All in all a good experience despite my learning curve to your website tendencies and the slight packaging issue.

Date of experience: February 26, 2015

I bought the Osprey Aether for my husband's birthday next month. If he doesn't like it, then I'll be happy to claim it as my own! I found a spectacular deal on MPG and received my order promptly. So far so good! I'm looking forward to finding more great gear on MPG's site in the future.

Date of experience: February 26, 2015

Awesome product. The only thing cooler than the product is the quickness it was shipped received it the very next day by 10am. Yes, I paid for overnight, but I live in NC and the product shipped from WA. Other companies wouldn't have processed and shipped it for at least 24 hours.
First product I have purchased from the company, but just the beginning!

Date of experience: February 26, 2015

I ordered some tires that were shown as in stock, but a week later I still hadn't received a shipping confirmation email so I called to see what was going on - only to find out that they're closed at the weekends. Support is non-existent, stock status on the website is incorrect. This was my first order and it'll be the last I ever place with these jokers. The very least I'd expect when placing an order and the item is backordered is for a courtesy call to explain the situation.

Date of experience: February 23, 2015

I bought a bag from mpgear.com and got a great deal. The online process was simple and fast. I will definitely order from this site again.

Date of experience: February 16, 2015

Looked everywhere for a pair of gaders to replace the ones that I have had for close to 20 years. Finally found them here, I hope these last as long.

Date of experience: February 16, 2015

Ordered a product 30% off, full price everywhere else (Yakima product), got it in two days. I live the Pacific NW (they are based in Washington) if they have your product in stock and ready to ship, you can't go wrong.

Date of experience: February 13, 2015

Once I finally got on the phone with a person, things went very well. I initially had a problem with my computer and once I got ahold of a person, things went well.

Date of experience: February 13, 2015

Was informed my order was stuck in the port due to customs issues. The customer service rep worked with me to substitute another product that met my needs. Way to go

Date of experience: February 12, 2015

Fast shipping, good prices, friendly.

Date of experience: February 12, 2015

I have ordered several times from MPGEAR due, at first, to their wide selection with great pricing, but subsequently recognizing I am able to always trust there people to ship the correct items and do so on time. Seems like a great win-win to me.

Date of experience: February 12, 2015

I placed my order for some snowshoes with Mountains Plus Outdoor Gear on Dec. 1, 2014, and after the worst shopping experience of my life, I finally cancelled the order today, Feb. 12, 2015. DO NOT shop with this company. I placed literally dozens of phone calls to their Customer Service (speaking with Colby and Doug on multiple occasions), and never got any service whatsoever. Excuses, unanswered emails, and false promises to call me back--this is all I ever received

Date of experience: February 12, 2015

Ordered an in stock item on a Monday with 7-10 day shipping. After a few days of not shipping, I was told the item would ship the following Monday (Day 7), they charged my card $1000 for the item. No reply to messages on Live Chat and didn't reply to my email when the item didn't ship. After a few messages, I was told the item was still en route from their "warehouse." Clearly their "warehouse" is the manufacturer. Just BE HONEST and tell people when items are not in stock. I would otherwise not write a review, but this was completely annoying. And this was to be a gift. THANKS! Go elsewhere.

Date of experience: February 04, 2015

The products and prices were great, however the thing that stood out the most was the customer service. My shipment was delayed because of a snowstorm in our area and UPS was unable to deliver on the day specified. Mountains Plus called me to let me know of the delay and the updated shipping info. I had a great all around shopping experience with them.

Date of experience: January 29, 2015