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3.7
4 reviews
My partner did a Fellow test and everything went really smoothly. We got the results we needed, and he didn't have to have an awkward experience in a clinic. The communication from Fellow was great, and results were easy to understand
Date of experience: February 19, 2025
My experience was consistently frustrating.... my kit was delayed, then there was an issue getting to the lab, then my kit was delayed again... I just asked for a full refund. I mean come on guys, I went with your competitor instead. I don't think Meet Fellow are bad people, and the product seems fine, but I think their service is bad.
Date of experience: July 02, 2024
much better than any other companies offering this
Date of experience: November 09, 2022
I've used them three or four times. Two of the three times, I received the results in 2-3 business days. Once, it took 3-4 days. This time, it has already been over 7 business days and still no results and no response to tell me when I can expect results. Their standard claim is 1.5 business days turn time from the day they receive the order. I've emailed twice and they continue to dodge me, saying they will get back to me later. This is ridiculous.
Date of experience: November 20, 2021
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