mayors.com Reviews 1,196

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

These guys knocked it out of the park! Free next day delivery and the timepiece was packaged so well it really left the impression of a luxury unboxing experience. Will not hesitate to buy from Mayors... See more

Company replied

Rated 5 out of 5 stars
Verified

Fast, professional and delivered right on time.. great job guys !!! And they even have a return policy... my local jeweler didn't offer that. My wife loves her new watch!!

Company replied

Rated 5 out of 5 stars
Verified

Great website, easy to use & place order. Watch arrived in nice packaging within a couple days. Everything was as expected. I would buy from them again for sure!

Company replied

Rated 5 out of 5 stars
Verified

Bought a Cartier Tank. Was immediately contacted via email by a representative. When the Cartier did not wow me, the rep facilitated my return and sent me links for other watches that may be a better... See more

Company replied


Company details

  1. #36 of 137 best companies in Jewelry Store
  2. #17 of 47 best companies in Watch Store

About mayors.com

Written by the company

LUXURY JEWELRY LUXURY WATCHES ENGAGEMENT RINGS WEDDING RINGS In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces. Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence. Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Great website

Great website, easy to use & place order. Watch arrived in nice packaging within a couple days. Everything was as expected. I would buy from them again for sure!

Date of experience: June 28, 2025

mayors.com logo

Reply from mayors.com

Dear Thomas,

Thank you so much for your kind words! We're thrilled to hear that you found our website easy to navigate and that your order arrived promptly and in great shape. It means a lot to us that everything met your expectations. We look forward to serving you again soon!

Kind Regards,
Mayors

Rated 5 out of 5 stars
Verified

Fast and easy!!

Date of experience: June 30, 2025

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Reply from mayors.com

Dear Christian,

Thanks for the awesome feedback! We're so glad your experience was fast and easy—just the way it should be. We hope you'll shop with us again soon!

Kind Regards,
Mayors

Rated 5 out of 5 stars
Verified

A+ Service!

These guys knocked it out of the park! Free next day delivery and the timepiece was packaged so well it really left the impression of a luxury unboxing experience. Will not hesitate to buy from Mayors again!

Date of experience: June 30, 2025

mayors.com logo

Reply from mayors.com

Dear Robert,

Wow—thank you for the amazing feedback! We're beyond thrilled that your experience felt like a luxury unboxing and that our speedy delivery hit the mark. It’s wonderful to hear you'd shop with Mayors again, and we can't wait to welcome you back soon!

Kindly,
Mayors

Rated 5 out of 5 stars
Verified

W0W!!! These guys really pulled it off. My local jeweler said that the watch that I wanted couldn't be found. I got on line, stumbled across Mayors .... and they had the watch delivered to my house

Fast, professional and delivered right on time.. great job guys !!! And they even have a return policy... my local jeweler didn't offer that.
My wife loves her new watch!!

Date of experience: June 26, 2025

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Reply from mayors.com

Dear Robert Chapman,

Thank you for providing us with a 5-star review!

We are very proud to hear that we were able to assist you with your wife's new watch. We look forward to assisting you guys in the future with any watch needs you may have.

Kind regards,
Mayors

Rated 5 out of 5 stars
Verified

GREAT EXPERIENCE WITH SALES REP Ms Diaz

Date of experience: June 20, 2025

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Reply from mayors.com

Dear Victor,

Thank you for contacting us!

We appreciate your kind words, and rest assured they will be shared with Ms. Diaz.

We look forward to assisting you again in the future.

Kind regards,
Mayors

Rated 1 out of 5 stars

Exibition only stores

Review of Mayors Stores

I had a very disappointing experience at Mayors stores. The staff treated me as if I were insignificant — with an air of arrogance that made me feel unwelcome. These are employees earning salaries, yet they seem to forget the importance of treating customers with respect.

In several locations I visited, the display cases were full of merchandise, but I was told repeatedly that the items were “for exhibition only.” It felt misleading and dismissive.

Because of this, I won’t be returning to any Mayors store. In contrast, the gray market and independent jewelers offer much better customer service and actually care about their reputation and their clients. I prefer to support businesses that value their customers.

Date of experience: June 24, 2025

Rated 5 out of 5 stars
Verified

Beautiful quality watch

Beautiful quality watch, fast delivery, beautifully packaged, great warranty.

Date of experience: June 19, 2025

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Reply from mayors.com

Dear Camille Rohe,

Thank you for providing us with a 5-star review! We love to hear that you were satisfied with your watch purchase. Enjoy your new watch!

We look forward to servicing you again soon.

Kind regards,
Mayors

Rated 5 out of 5 stars
Verified

I always receive a great service from…

I always receive a great service from the fabulous team of people here. Mayors at Avalon is my go to place when it comes to luxury timepieces.

Date of experience: June 18, 2025

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Reply from mayors.com

Dear Stuart Anderson,

Thank you for your kind words and 5-star review! Your appreciation for our services will be shared with our team, and we look forward to servicing you again the future.

Kind regards,
Mayors

Rated 5 out of 5 stars
Verified

The product is exactly as it looked on…

The product is exactly as it looked on the website. I am very happy with my purchase.

Date of experience: June 19, 2025

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Reply from mayors.com

Dear Traci Healy,

Thank you for providing us with a 5-star review! We appreciate your kind words and we look forward to servicing you again soon.

Kind regards,
Mayors

Rated 5 out of 5 stars
Verified

Quick and painless...

Quick and painless.... just like I like it

Date of experience: June 10, 2025

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Reply from mayors.com

Dear Jeffrey,

Thanks for the glowing review, we appreciate it!

Kind regards,

Mayors

Rated 5 out of 5 stars
Verified

Fast delivery and beautiful…

Fast delivery and beautiful presentation.

Date of experience: June 09, 2025

mayors.com logo

Reply from mayors.com

Dear NTC1403713,

Thank you for providing us with a 5-star review!

It was a pleasure assisting you with your purchase, and we hope you enjoy it.

We look forward to servicing you again in the future.

Kind regards,
Mayors

Rated 4 out of 5 stars
Verified

Speed of delivery had shipped slower.

Date of experience: June 06, 2025

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Reply from mayors.com

Dear Anthony Franke,

Thank you for providing us your feedback. We do strive for a 5-star review, but we do appreciate you sharing your comments and it will be used to improve our future services.

If there is anything else we can assist you with please do not hesitate to contact us.

We look forward to assisting you again in the future.

Kind regards,
Mayors

Rated 5 out of 5 stars
Verified

Every part of the experience was…

Every part of the experience was excellent — from the product itself to the packaging. The delivery was also fast and very secure. A perfect shopping experience.

Date of experience: June 05, 2025

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Reply from mayors.com

Dear Vanessa Zhang,

Thank you for providing us with a 5-star review! We are excited to hear that you were pleased with our excellent, fast and secure service.

We look forward to servicing you in the future with any needs you may have.

Kind regards,
Mayors

Rated 5 out of 5 stars
Verified

Staff awesome

Staff awesome

Date of experience: June 05, 2025

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Reply from mayors.com

Dear Jean,

Thank you for providing us with a 5 star review! We are happy to hear that you are satisfied with our services, and we look forward to assisting you again in the future.

Kind regards,
Mayors

Rated 1 out of 5 stars
Verified

order USY001096 was returned and…

order USY001096 was returned and received by Mayors. You have not refunded my credit card of purchase. Please process my refund ASAP!

Travis Huffman

Date of experience: May 30, 2025

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Reply from mayors.com

Dear Travis Huffman,

Thank you for taking the time to share your feedback. We sincerely appreciate your patience as our team works diligently to process your return and refund as quickly as possible. Please accept our deepest apologies for any inconvenience this delay may have caused. Rest assured, we are committed to resolving this matter promptly.

Kind Regards,
Mayors

Rated 5 out of 5 stars
Verified

Everything was fantastic

Everything was fantastic!
Very easy to purchase, price was great.
Free overnight shipping was more than expected. Presentation was outstanding. I would highly recommend.

Date of experience: June 04, 2025

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Reply from mayors.com

Dear Rob Haley,

Thank you for providing us with a 5 star review!

We are very happy to hear that you were satisfied with your purchase and found our service seamless, pricing great, and appreciated our presentation.

We look forward to servicing you again in the future.

Kind regards,
Mayors

Rated 5 out of 5 stars
Verified

Gustavo is the best

Gustavo is the best! Blessings!

Date of experience: May 06, 2025

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Reply from mayors.com

Dear Nelson,

Thank you so much for the perfect rating and kind words for Gustavo, it means a lot!

Kind regards,

Mayors

Rated 5 out of 5 stars
Verified

Good inventory.

Easy experience. The online service was great!
Joanna Moreno made my experience memorable!

Date of experience: May 23, 2025

mayors.com logo

Reply from mayors.com

Dear Annie,

Thank you for your kind words! We're thrilled to hear that you had an easy and enjoyable experience with our online service. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again soon!

Kindly,
Mayors

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